Holiday Inn Express & Suites La Porte by IHG

The particular stay my room deadbolt wouldn't lock.

The place was not vacuumed, the air conditioners in the rooms are musty and moldy.

The hotel is extremely ran down, the hallways have stains on carpet and the carpet is coming up from the floor, the shower in the pool room didn't work,our TV had a blue hue , we didn't have enough towels and couldn't get anymore the hotel staff said he was working alone and couldn't leave front desk with elevators being broken. For a Holiday Inn this was very disappointing. We were supposed to stay 2 nights but only stayed one because of the hotel conditions

Unfortunately the first room we checked into had not been cleaned. Beard hair all over the sink and counter, unmade bed tables that clearly had not been cleaned. They did switch us to a clean room after we informed them but acted like it was a big inconvenience like we caused the dirty room 🤨

The elevator wasn’t working which was told to us upon arrival. The breakfast was awful, pancakes weren’t cooked all the way through with the machine and the batter was awful. Eggs were crunchy and potatoes could have been crispier. We ended up going out for breakfast instead. I will also say that the place could use a good dusting. The stairwells were covered in spiders and spider webs. When I checked in the staff mentioned it was going to be remodeled next year so I can’t wait to come back and see the renovations!

- I guess that by this point, I should expect hotel bathrooms to be designed by dead monkeys brought back to life by a socially awkward necromancer who brought them back because he was lonely and wanted someone to talk to, but let me list some of the things wrong with the bathroom:
-- Unlike some other hotels I've been to, the bathroom has a door that locks. That's nice, right? Except that the lock is rendered completely pointless by the fact that there are louvred shutters above the bathtub that can be opened FROM THE OUTSIDE. You can either open the louvres and creep on your companion from outside, or, if you really have absolutely no respect for other people's boundaries, you can open the shutters completely and barge right in with the other person helpless to stop you. The attached photo is of me sticking my hand through the louvres from outside the bathroom.
-- Sound passes right through the aforementioned shutters, even when they're completely closed. So if you're sitting on the toilet and taking a nasty diarrhea dump, anyone who is in the living room will hear everything.
-- The shower door does not close very well.
-- There is no toilet brush.
- I didn't find the sofa bed comfortable, but the person I was with found it more comfortable than the bed in the bedroom. So it actually worked out well for both of us.
- I found some signs of uncleanness. I didn't see anything that raised serious concerns, such as mould or cockroaches, but I found a few faded stains on the sofa and a little bit of grime in the bathroom.
- Unfortunately, the elevator was not working, meaning we had to climb up two flights of stairs to get to our room, but I think the hotel handled the situation well. They offered free cancellation, for one thing, but we did not take them up on that offer.

The property seems to be in the process of renovations? Not sure but in our room, there used to be a mirror? hanging on the wall but now only holes and brackets left where something used to be hung. We had a king size bed and the other half of room was just blank space. Carpet needs a good clean.

2 coffee machines broke down. no coffee, tables sticky