Holiday Inn Express & Suites Brentwood by IHG

Hotels
•
IHG
7.9 (141 reviews)
541 Valdry Court, Brentwood, California, 94513 , Brentwood , US
+1 925-420-6705

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Facilities

Fitness facilities
Free breakfast
Safe-deposit box at front desk
Free newspapers in lobby
Smoke-free property
Wheelchair accessible parking
Assistive listening devices available
Free self parking
Free buffet breakfast
Wheelchair-accessible public washroom
See all facilities

Review Highlights

Pros:
Friendly and helpful front desk (specific praise for Amy & Kelsey)
Consistently praised breakfast
Free parking
Convenient downtown location
Comfortable beds and soft sheets
Cons:
Housekeeping issues (incomplete cleaning, missing towels)
Specific cleanliness problems (mold, musty smell, blood on pillow reported)
Maintenance problems (elevator, AC, shower failures)
Thin walls / noise between rooms

Categories

Cleanliness
6.5
Mixed reports: many guests described rooms as clean, but there are multiple specific complaints (mold in bathroom, musty smell, a pillow with blood, incomplete housekeeping) that lowered this score.
Service
9
Strong positive sentiment for front desk staff (specific shout-outs to Amy & Kelsey) and generally friendly/helpful personnel, though a minority reported unhelpful responses in problem situations.
Location
8.5
Consistently praised as convenient and close to downtown, restaurants and shops; many guests highlighted the walkable location.
Room Quality
7
Mixed: comfortable beds and soft sheets noted, but several guests reported issues (non-working shower or AC, musty rooms, thin walls and noise) that reduce the score.
Amenities
8
Positives include free parking, included breakfast and a fitness room; some maintenance issues cited (broken AC in lobby, limited small weights) but overall amenities are useful.
Value for Money
7.5
Generally reasonable due to included parking and breakfast, though a few guests called it overpriced or noted housekeeping lapses that impact perceived value.
Food and Beverage
8.8
Breakfast is repeatedly praised (described as excellent/great), a clear strength across multiple reviews.
Overall Experience
7.9
Overall sentiment is broadly positive with several very good stays and helpful staff, tempered by notable cleanliness and maintenance issues for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:42

Property Description

Recreational Opportunities
Don't miss out on making a splash in the outdoor pool or keeping fit in the fitness center.

Daily Delights
Start your day right with a complimentary buffet breakfast served from 6:30 AM to 9:30 AM.

Convenient Amenities
Enjoy a worry-free stay with a business center, complimentary newspapers, and a 24-hour front desk at your service.

Ready to experience comfort and convenience in Brentwood? Book your stay at Holiday Inn Express & Suites Brentwood today!

Important information:

  • Pool access available from 7 AM to 10 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Guest type

    LGBTQ friendly

See all policies

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 141 reviews
Cleanliness: 6.5
Service: 9
Location: 8.5
Room Quality: 7
Amenities: 8
Value for Money: 7.5
Food and Beverage: 8.8
Overall Experience: 7.9
J
Jenifer
10
Pros:

The front desk Team were really Awesome! A shout out to Amy & Kelsey!! Prior to my reservation and during my stay, both were extremely helpful, patient, accommodating and personable I had problems with internet reception getting Lyft and adding a stop, Amy helped so I could get to my friend's wedding:) Thank you Amy!. I would recommend this place.

2025-10-10 • via Nuitee
J
John
10
Pros:

Yes. Downtown was great

2025-10-06 • via Nuitee
C
Chris • partner
8
Pros:

Spent one night very nice place to stay at

2025-10-05 • via Nuitee
J
Joy
8
Pros:

Great location and very comfortable

2025-09-22 • via Nuitee
S
Shaunna
10
Pros:

Nice and clean. Friendly staff

2025-09-21 • via Nuitee
M
Manuel
10
Pros:

Clean room amd parking

2025-09-18 • via Nuitee
L
Lisa • partner
8
Pros:

Ease of parking

2025-09-15 • via Nuitee
D
Diane
8
Not a Sweet Suite
Pros:

The Holiday Inn Express did not meet my standards in the terms of a suite.

2025-09-14 • via Nuitee
J
John • partner
8
Pros:

Ok

2025-09-06 • via Nuitee
C
Christi
8
Pros:

AC in Lobby and breakfast areas was broken.

2025-08-12 • via Nuitee
C
Clarence
2
Pros:

I travel extensively around the world and this was by far the worst Holiday Inn Express that I stayed in ever. The cleaning staff only made up one bed and never came back to finish cleaning the room. The elevator stopped working the second night and often the front desk staff was of zero assistance.

I'm seriously considering eliminating this chain altogether and have already taken the decision to switch hotels from the Holiday Inn Express in Shanghai in two weeks

2025-08-11 • via Nuitee
C
Carroll
10
Great review
Pros:

Very nice. Beds and pillows are very comfortable

2025-08-06 • via Nuitee
E
Ely
10
Pros:

A very convenience location area and very closed to restaurants coffee shops you can walk and staff very friendly.

2025-08-02 • via Nuitee
P
Paula
8
Pros:

Loved that there was no charge for parking and breakfast was included.

2025-07-19 • via Nuitee
A
Anthony
2
Pros:

mEH

2025-07-08 • via Nuitee
D
Danielle
6
Pros:

It was fine. Not much to choose from in the area.

2025-06-27 • via Nuitee
I
Irene • family
10
Pros:

Excellent breakfast

2025-06-22 • via Nuitee
A
Alejandro
2
Pros:

They wouldn’t let me check in

2025-06-17 • via Nuitee
K
karunakar
10
Pros:

Everything

2025-06-15 • via Nuitee
P
Paul
6
Pros:

Needs updating in bathrooms. Mold.

2025-06-10 • via Nuitee