I'M Hotel

Hotels
8.4 (2738 reviews)
Makati Avenue corner Kalayaan Avenue , Manila , ph

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Location
Rooftop bar
Size of rooms
Cons:
Cleanliness issues
Poor service quality
Value for money concerns

Categories

Cleanliness
6.71
Numerous complaints about dusty rooms and dirty bed sheets.
Service
9.18
Mixed reviews; some guests felt the staff were unresponsive and not communicative.
Location
9.92
Great location mentioned in several reviews.
Room Quality
8.67
Several criticisms about the age and mustiness of rooms.
Amenities
9.7
Positive mentions of amenities like the rooftop bar, but some issues reported.
Value for Money
6.66
Guests reported feeling that the hotel did not meet expectations for price.
Food and Beverage
8.21
Mixed opinions with complaints about breakfast quality.
Overall Experience
8.18
Numerous negative experiences led to a disappointing overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:29

Property Description

Luxurious Spa and Wellness Facilities
Indulge in relaxation at I'M Hotel's spa, hot tub, sauna, and fitness center. Unwind and rejuvenate in style.

Gastronomic Delights
Savor delectable meals at the on-site restaurant and enjoy refreshing drinks at the bar. Culinary satisfaction awaits.

Convenient Location
Located near premier shopping destinations like Power Plant Mall, Greenbelt Mall, and Glorietta Mall, I'M Hotel offers easy access to the best of Manila.

Experience luxury and convenience at I'M Hotel. Book your stay now for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for ₱ 2,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2738 reviews
Cleanliness: 6.71
Service: 9.18
Location: 9.92
Room Quality: 8.67
Amenities: 9.7
Value for Money: 6.66
Food and Beverage: 8.21
Overall Experience: 8.18
E
Elton • solo_traveller • za
7
2026-07-11 • via Nuitee
C
Corazon • family_with_children • dk
10
2026-07-10 • via Nuitee
C
Corazon • couple • dk
10
2026-07-10 • via Nuitee
A
Abdulaziz • couple • sa
10
Pros:

I had an absolutely wonderful stay at this hotel. From the moment I arrived until the day I checked out, every member of the staff went above and beyond to make me feel welcome and comfortable. Janine , Eman, Dexter, Toria , Mao are among professionalism, kindness, and genuine hospitality were exceptional. They were always ready to assist with a smile, responded quickly to every request, and made sure every detail of my stay was perfect. Their dedication and hard work truly deserve recognition, and they made my experience unforgettable.

The room was immaculate, spacious, and beautifully designed, providing a relaxing and comfortable atmosphere. The bed was incredibly comfortable, and everything was maintained to the highest standards of cleanliness. The hotel’s amenities were outstanding, including the excellent facilities, fast Wi-Fi, well-equipped fitness center, and relaxing pool. Every aspect of the property reflected quality and attention to detail. I highly recommend this hotel to anyone looking for exceptional service, luxurious accommodations, and a memorable hospitality experience. I look forward to staying here again in the future

2026-07-10 • via Nuitee
T
Toly • solo_traveller • us
9
Very good
Pros:

Everything was good, especially the rooftop pool. The room was great.

Location is good: close to everything.

Cons:

The breakfast was somewhat disappointing - not too much variety for the price.

2026-07-09 • via Nuitee
I
inocencio • solo_traveller • de
10
Pros:

Location ,Sauberkeit, Freundlichkeit

2026-07-09 • via Nuitee
C
Christian • extended_group • se
9
Nice hotel with great location
Pros:

Great location. Close by to restaurants, bars etc. Kind and friendly staff. Clean hotel and nice breakfast. Nice view from the roof top bar.

Cons:

Not a big deal, but the pool was quite cold.

2026-07-08 • via Nuitee
S
Sugeevan • family_with_children • ch
9
Pros:

La gentillesse du personnel et le confort de la chambre. Propre et spacieux.

2026-07-06 • via Nuitee
R
Reynaldo • couple • ca
10
I have a wonderful stay
Pros:

Spacious, clean and comfortable

Cons:

Nothing

2026-07-05 • via Nuitee
R
Rogier Waszink • solo_traveller • nl
9
2026-07-05 • via Nuitee
J
Joanne • couple • au
10
Enjoyed the facilities and modern rooms
Pros:

Great location in Makati

2026-07-04 • via Nuitee
S
Sharon • couple • il
10
2026-07-04 • via Nuitee
S
Sharon • couple • il
10
2026-07-04 • via Nuitee
L
Lepore • solo_traveller • au
8
2026-07-04 • via Nuitee
J
Joseph • couple • us
9
2026-07-03 • via Nuitee
A
Atlihan • couple • nl
10
Pros:

Nine verry nice staff and helpfully

2026-07-03 • via Nuitee
D
Diederik • solo_traveller • be
10
2026-07-03 • via Nuitee
L
Linda • family_with_children • au
8
Great location, nice place, well serviced accomodation.
Pros:

Staff were great, attentive, helpful and responsive.
Location made it easy to access lots of things.
Rooms were clean and well serviced.

Cons:

We stayed in the 2 bedroom executive suite. The master room had an ensuite with a shower head over a bath. Unfortunately it was designed poorly and the water would leak everytime you showered.

2026-07-02 • via Nuitee
L
Lucas • couple • nl
10
Pros:

We hebben erg genoten tijdens ons verblijf. De kamer was mooi schoon en het hotel had goede faciliteiten. Het personeel was ook super vriendelijk en behulpzaam. We komen hier zeker terug!

2026-07-01 • via Nuitee
E
elisha • couple • ph
10
Enjoyed our stay in i'm hotel. Great experience and accommodating staffs.
Pros:

Friendly staffs, clean room

Cons:

Nothing

2026-07-01 • via Nuitee