Gateway Hotel

Hotels
6.7 (896 reviews)
Jacksons Parade , Port Moresby , pg

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Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Location near the airport
Customer service of the staff
Cons:
Poor air conditioning
Room cleanliness issues

Categories

Cleanliness
5.7
Comments on dirty curtains, wear and tear, and poor housekeeping.
Service
8.2
Some delays and issues, but overall customer service was mentioned positively.
Location
8.7
Consistently praised for its proximity to the airport.
Room Quality
5.2
Issues with outdated rooms and air conditioning not working properly.
Amenities
7.2
Good facilities, but noted issues with air conditioning and needs for upgrades.
Value for Money
5.7
Perceived as overpriced given the condition of the rooms and amenities.
Food and Beverage
6.2
Breakfast noted as complimentary, but overall could improve.
Overall Experience
6.7
Mixed feelings; some good experiences, but significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:54

Property Description

Resort-Style Pool and Dining Options
Gateway Hotel offers a resort-style swimming pool, 5 restaurants, and 2 bars for guests to enjoy. Indulge in modern cuisine with Pacific Island and Asian influences at Wild Orchid Restaurant, or grab a quick bite at Enzo's Express Takeaway.

Convenient Location and Free Shuttle Service
Located across from Jacksons International Airport, our hotel is just minutes away from the government precinct of Waigani and the CBD. Guests can take advantage of the free 24/7 airport shuttle for a hassle-free stay.

Comfortable Rooms and Recreational Activities
Each air-conditioned room features amenities like a refrigerator, flat-screen TV, and tea/coffee making facilities. Unwind at the fitness center, play tennis, or relax on the sun loungers by the pool. Varirata National Park is also a short drive away for nature enthusiasts.

Book your stay at Gateway Hotel for a relaxing and convenient experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: POM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 13 years old and over stay for PGK 110 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

6.7
Based on 896 reviews
Cleanliness: 5.7
Service: 8.2
Location: 8.7
Room Quality: 5.2
Amenities: 7.2
Value for Money: 5.7
Food and Beverage: 6.2
Overall Experience: 6.7
M
Matthew • solo_traveller • pg
7
2026-06-12 • via Nuitee
A
Angelie • couple • pg
9
2026-06-12 • via Nuitee
D
Daniel • solo_traveller • au
1
2026-06-11 • via Nuitee
N
Nathalie • solo_traveller • pg
8
2026-06-11 • via Nuitee
I
Ivan • solo_traveller • pg
5
The bed was comfortable. Loyal customers should be rewarded with discount room rates
Cons:

I didn't have breakfast

2026-06-09 • via Nuitee
G
Gloria • family_with_children • au
8
All in all a good stay
Pros:

It was spacious and had all the facilities for a hotel.

Cons:

Cleanliness. The oven was not clean and there were no drinking glasses or tea towels, hand towels, dishwasher soap etc for guest to use since it was an apartment.

2026-06-07 • via Nuitee
E
ezekiel • solo_traveller • pg
8
2026-06-07 • via Nuitee
E
ezekiel • solo_traveller • pg
7
2026-06-07 • via Nuitee
T
Tibong • family_with_children • pg
1
Overall a bad experience, room was not ready on check in time. Apartment was dirty and dusty.
2026-06-03 • via Nuitee
P
Pamela • couple • pg
9
Pros:

Very close to the airport, staff are friendly and you have options to choose from

2026-06-02 • via Nuitee
M
mara • couple • pg
8
cleanness and well respected staff to receive the clients.
Pros:

well served with good hospitality by staff

Cons:

cleaness and hospitality of the staff

2026-06-02 • via Nuitee
M
Melissa Eng'E • couple • pg
8
everything was exceptional
Pros:

everything

Cons:

nothing

2026-06-02 • via Nuitee
E
Enterprise LTD • couple • pg
8
All good
Pros:

Safe

Cons:

Car park always full

2026-05-31 • via Nuitee
F
Fenny • couple • pg
8
Enjoyed our stay
Pros:

Friendly staff

Cons:

Car park was a problem,

2026-05-31 • via Nuitee
C
Charles • extended_group • pg
5
Not good value for money
Pros:

Location

Cons:

TV not working, always have aircon problems whenever I stay.

2026-05-29 • via Nuitee
P
Philomena • solo_traveller • pg
7
Pros:

Overall the staff were very courteous and the room was clean. We were also upgraded upon checking in

Cons:

The remote control for the tv in the room wasn't working

2026-05-29 • via Nuitee
G
Gracelyn Juanita-Nikki • couple • pg
7
Great
Pros:

The space in the room

Cons:

Probably the stairs to get to the room

2026-05-28 • via Nuitee
M
Mr & Mrs • solo_traveller • gb
9
2026-05-27 • via Nuitee
D
David • couple • au
10
An ideal place to stay either for a transit night or for a longer stay.
Pros:

Great location near the airport, and convenient shuttle availability. Very friendly staff who helped readily. Very good selection at the buffet breakfast.

2026-05-26 • via Nuitee
S
Serah • family_with_children • au
10
Pros:

Beds

2026-05-25 • via Nuitee