Gateway Hotel

Hotels
6.7 (929 reviews)
Jacksons Parade , Port Moresby , pg
+675 7999 0200

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Location near the airport
Customer service of the staff
Cons:
Poor air conditioning
Room cleanliness issues

Categories

Cleanliness
5.7
Comments on dirty curtains, wear and tear, and poor housekeeping.
Service
8.2
Some delays and issues, but overall customer service was mentioned positively.
Location
8.7
Consistently praised for its proximity to the airport.
Room Quality
5.2
Issues with outdated rooms and air conditioning not working properly.
Amenities
7.2
Good facilities, but noted issues with air conditioning and needs for upgrades.
Value for Money
5.7
Perceived as overpriced given the condition of the rooms and amenities.
Food and Beverage
6.2
Breakfast noted as complimentary, but overall could improve.
Overall Experience
6.7
Mixed feelings; some good experiences, but significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:54

Property Description

Resort-Style Pool and Dining Options
Gateway Hotel offers a resort-style swimming pool, 5 restaurants, and 2 bars for guests to enjoy. Indulge in modern cuisine with Pacific Island and Asian influences at Wild Orchid Restaurant, or grab a quick bite at Enzo's Express Takeaway.

Convenient Location and Free Shuttle Service
Located across from Jacksons International Airport, our hotel is just minutes away from the government precinct of Waigani and the CBD. Guests can take advantage of the free 24/7 airport shuttle for a hassle-free stay.

Comfortable Rooms and Recreational Activities
Each air-conditioned room features amenities like a refrigerator, flat-screen TV, and tea/coffee making facilities. Unwind at the fitness center, play tennis, or relax on the sun loungers by the pool. Varirata National Park is also a short drive away for nature enthusiasts.

Book your stay at Gateway Hotel for a relaxing and convenient experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: POM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 13 years old and over stay for PGK 110 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

6.7
Based on 929 reviews
Cleanliness: 5.7
Service: 8.2
Location: 8.7
Room Quality: 5.2
Amenities: 7.2
Value for Money: 5.7
Food and Beverage: 6.2
Overall Experience: 6.7
C
Chris • family_with_children • pg
9
2026-07-25 • via Nuitee
L
lester • solo_traveller • pg
9
2026-07-24 • via Nuitee
A
Asha • solo_traveller • sg
10
2026-07-23 • via Nuitee
L
LAYTON1775 • solo_traveller • gb
4
Not acceptable.
Pros:

The hotel was in a good location

Cons:

The room was not up to my expectations. The TV didn't work, the phone didn't work, the air conditioning had problems with the air pressure and there was not shower gel in the shower room containers.

2026-07-22 • via Nuitee
L
LAYTON1775 • solo_traveller • gb
8
Great stay
Pros:

I was in the executive room so it was an amazing experience

Cons:

Nothing. It was perfect.

2026-07-22 • via Nuitee
B
Brandon • solo_traveller • au
10
2026-07-20 • via Nuitee
L
LAYTON1775 • solo_traveller • gb
3
Pros:

It was not up to my expectations.

Cons:

I didn't like the room I was given

2026-07-19 • via Nuitee
J
Jemimah • family_with_children • au
10
2026-07-19 • via Nuitee
L
Lope • solo_traveller • pg
10
Pros:

The staff customer service was excellent

Cons:

I as a giest IHad to drive around 3 consecutive times to look for car park

2026-07-19 • via Nuitee
T
tm82 • solo_traveller • pg
5
2026-07-19 • via Nuitee
N
Nozomi • couple • pg
6
2026-07-17 • via Nuitee
M
Mel • couple • fj
6
2026-07-14 • via Nuitee
D
Daniel • solo_traveller • us
5
OK--I doubt I will stay there again. Convenient access to the Airport was my criteria for selection.
Pros:

Nice people who were helpful to the degree they were able.
Good B-Fast

Cons:

The first room they gave me did not have hot water, and I had to move to another room.
The second room had hot water in the sink, but not in the shower. A cold shower after international travel was not what I had in mind for my 24 hr. lay-over in Pt. Moresby. Very disappointing.
I should get a refund??

2026-07-12 • via Nuitee
A
Akuno • solo_traveller • pg
10
I had an awesome stay.
Pros:

The room is just super splendid.

2026-07-10 • via Nuitee
A
Amanda • couple • au
10
2026-07-08 • via Nuitee
J
Jahangir • solo_traveller • pg
2
2026-07-08 • via Nuitee
K
Kevin Kuruwe • solo_traveller • pg
1
Pros:

Swimming pool was okay for the kids

Cons:

Food was priced to Aussie dollar retail equivalent

2026-07-05 • via Nuitee
J
Jason • solo_traveller • pg
4
2026-07-02 • via Nuitee
K
Kuso • solo_traveller • pg
10
Excellent customer service
Pros:

The room setting and the customer service was excellent..

2026-07-02 • via Nuitee
K
kaboro • solo_traveller • pg
8
2026-06-29 • via Nuitee