Gateway Hotel

Hotels
6.7 (922 reviews)
Jacksons Parade , Port Moresby , pg

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Location near the airport
Customer service of the staff
Cons:
Poor air conditioning
Room cleanliness issues

Categories

Cleanliness
5.7
Comments on dirty curtains, wear and tear, and poor housekeeping.
Service
8.2
Some delays and issues, but overall customer service was mentioned positively.
Location
8.7
Consistently praised for its proximity to the airport.
Room Quality
5.2
Issues with outdated rooms and air conditioning not working properly.
Amenities
7.2
Good facilities, but noted issues with air conditioning and needs for upgrades.
Value for Money
5.7
Perceived as overpriced given the condition of the rooms and amenities.
Food and Beverage
6.2
Breakfast noted as complimentary, but overall could improve.
Overall Experience
6.7
Mixed feelings; some good experiences, but significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:54

Property Description

Resort-Style Pool and Dining Options
Gateway Hotel offers a resort-style swimming pool, 5 restaurants, and 2 bars for guests to enjoy. Indulge in modern cuisine with Pacific Island and Asian influences at Wild Orchid Restaurant, or grab a quick bite at Enzo's Express Takeaway.

Convenient Location and Free Shuttle Service
Located across from Jacksons International Airport, our hotel is just minutes away from the government precinct of Waigani and the CBD. Guests can take advantage of the free 24/7 airport shuttle for a hassle-free stay.

Comfortable Rooms and Recreational Activities
Each air-conditioned room features amenities like a refrigerator, flat-screen TV, and tea/coffee making facilities. Unwind at the fitness center, play tennis, or relax on the sun loungers by the pool. Varirata National Park is also a short drive away for nature enthusiasts.

Book your stay at Gateway Hotel for a relaxing and convenient experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: POM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 13 years old and over stay for PGK 110 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

6.7
Based on 922 reviews
Cleanliness: 5.7
Service: 8.2
Location: 8.7
Room Quality: 5.2
Amenities: 7.2
Value for Money: 5.7
Food and Beverage: 6.2
Overall Experience: 6.7
G
Gabriel Braun solo_traveller ca
7
Pros:

Very close to the airport and very quick pick-up and drop-off. Staff was also helpful in getting is a safe taxi to the downtown area.

Cons:

The room didn't have a hairdryer and had to go down to ask for one 3 times.

2026-06-27 via Nuitee
T
Terence solo_traveller pg
8
2026-06-26 via Nuitee
K
Kay solo_traveller pg
4
2026-06-26 via Nuitee
A
Anna solo_traveller au
5
Good to see some changes in the building facilities
Pros:

The new changes and new look of the floor.

Cons:

I love the bedroom

2026-06-23 via Nuitee
E
Elizabeth solo_traveller pg
10
2026-06-23 via Nuitee
K
Kay solo_traveller pg
10
Pros:

Friendly customers services

Cons:

Room was great

2026-06-22 via Nuitee
S
Salote solo_traveller pg
8
2026-06-22 via Nuitee
E
Ejiro solo_traveller pg
4
2026-06-21 via Nuitee
W
Waneen family_with_children pg
6
It was okay
Pros:

The room was very spacious and comfy

Cons:

The check-in time need serious improvement. I am always checked-in at 3:30-4pm and that is not a standard time to check in.

2026-06-21 via Nuitee
W
Welsh solo_traveller au
9
2026-06-20 via Nuitee
solo_traveller au
9
It suited my purpose
Pros:

The airport pick up and drop off was excellent , on time. Reception staff were good , including housekeeping with convenience shops all within reach

Cons:

The purpose of my travel suited me perfectly accommodation wise

2026-06-19 via Nuitee
W
Waneen solo_traveller pg
8
Keep up the good work. Always coming through.
Pros:

The best part of my stay is always the breakfast and the comfy bed.

Cons:

The check-in time always delays, i check-in late just to check-out early, time spent to enjoy fees limited.

2026-06-15 via Nuitee
A
Angelie couple pg
9
2026-06-12 via Nuitee
M
Matthew solo_traveller pg
7
2026-06-12 via Nuitee
N
Nathalie solo_traveller pg
8
2026-06-11 via Nuitee
D
Daniel solo_traveller au
1
2026-06-11 via Nuitee
I
Ivan solo_traveller pg
5
The bed was comfortable. Loyal customers should be rewarded with discount room rates
Cons:

I didn't have breakfast

2026-06-09 via Nuitee
G
Gloria family_with_children au
8
All in all a good stay
Pros:

It was spacious and had all the facilities for a hotel.

Cons:

Cleanliness. The oven was not clean and there were no drinking glasses or tea towels, hand towels, dishwasher soap etc for guest to use since it was an apartment.

2026-06-07 via Nuitee
E
ezekiel solo_traveller pg
7
2026-06-07 via Nuitee
E
ezekiel solo_traveller pg
8
2026-06-07 via Nuitee