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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Terrace
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Family rooms
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Garden
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BBQ facilities
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Tour desk
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Soundproof rooms
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Ironing service
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Meeting/banquet facilities
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Tennis court
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Children's playground
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Games room
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Spa/wellness center
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Barber/beauty shop
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Currency exchange
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Minimarket on site
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Concierge service
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Special diet menus - on request
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Allergy-free room
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Kid meals
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Snack bar
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ATM/cash machine on site
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Pool with view
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Kid-friendly buffet
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Evening entertainment
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Baby safety gates
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Pool bar
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Nightclub/DJ
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Shuttle service (free)
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Airport shuttle (free)
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Hot spring bath
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Wine/champagne
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Sun umbrellas
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Outdoor fireplace
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Spa/wellness center services
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Kids' pool
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Fence around pool
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Beauty Services
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Tennis equipment
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Manicure
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Pedicure
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Pool cover
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Fitness classes
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Personal trainer
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Hair Salon Services
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Resort-Style Pool and Dining Options
Gateway Hotel offers a resort-style swimming pool, 5 restaurants, and 2 bars for guests to enjoy. Indulge in modern cuisine with Pacific Island and Asian influences at Wild Orchid Restaurant, or grab a quick bite at Enzo's Express Takeaway.
Convenient Location and Free Shuttle Service
Located across from Jacksons International Airport, our hotel is just minutes away from the government precinct of Waigani and the CBD. Guests can take advantage of the free 24/7 airport shuttle for a hassle-free stay.
Comfortable Rooms and Recreational Activities
Each air-conditioned room features amenities like a refrigerator, flat-screen TV, and tea/coffee making facilities. Unwind at the fitness center, play tennis, or relax on the sun loungers by the pool. Varirata National Park is also a short drive away for nature enthusiasts.
Book your stay at Gateway Hotel for a relaxing and convenient experience.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Guest Reviews
The property has been beautifully refurbished and looks fantastic. I also have to give a special shoutout to the shuttle bus drivers — they work incredibly hard, especially handling guests’ luggage, and their customer service was exceptional. They were friendly, helpful and went above and beyond to make our stay more comfortable. A big thank you to the team!
We travelled with our children and arrived in Port Moresby in the afternoon, well after the scheduled check-in time. Unfortunately, simple processes such as checking in and checking out took over an hour, which was quite frustrating after travelling with children.
We were initially taken to our apartment, however, the building was very old and unfortunately experiencing flooding. Thankfully, we were then upgraded to two rooms in the hotel, which were lovely and much more comfortable.
The restaurants on-site are nice and offer a good range of options. However, one area that could be improved is the breakfast service. You are unable to order a coffee directly at the buffet breakfast and instead need to leave the restaurant and go to Enzo to order one separately. This seems like an unnecessary inconvenience and would be an easy service improvement.
Lastly, I am still waiting for a K500 authorisation fee to be refunded. It has now been a month since my stay, which is far too long for a simple authorisation hold to be released.
Overall, it is a shame because many of these issues are simple hotel protocols that could easily be improved. Unfortunately, the delays, room experience and refund issue took away from what could otherwise have been a much more pleasant stay.
I would not recommend staying in the apartments, as the buildings are very old and quite worn out and do not reflect what is advertised online. I would recommend staying in the main hotel instead, where the rooms are much more modern and comfortable.
Staff and facilities were superb!
Nothing to dislike.
Everything
Everything was good
Stay is perfec
Waiting time upon check in
I stayed at the apartments which were on the hill overlooking Jackson airport..which was literally 5mins or so away. the city was around 8-10mins drive (downtown) ..you really need to be prepared for power fluctuations and water cuts however with the hotel having its own water tanks and geneset that helped but be prepared. PNG is truly the land of the unexpected
the 3 bedroom apartment is truly not disable friendly so if you thinking of stay at Gateway I would recommend that you book the rooms and not apartments.
Friendly staff and beautiful atmosphere, and the environment and it's very close to the airport, makes it very convenient for my travels.
The facilities need a bit of upgrading.
Balcony setting is good. Room is excellent and environment is superb.
Nothing. Everything was good.
The hotel was in a good location
The room was not up to my expectations. The TV didn't work, the phone didn't work, the air conditioning had problems with the air pressure and there was not shower gel in the shower room containers.
I was in the executive room so it was an amazing experience
Nothing. It was perfect.
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