The Kentish Hotel

Hotels
6.1 (233 reviews)
5 Queen Street Waiuku , Waiuku , nz

Free

Facilities

Offsite parking discounted rates available
Nightclub
Non-smoking rooms
Restaurant
Room service
Terrace
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and tidy rooms
Cons:
Uncomfortable beds
Maintenance issues
No air conditioning
TV issues
No milk

Categories

Cleanliness
8.4
Friendly staff and clean and tidy rooms.
Service
8.4
Friendly staff provides good service.
Location
8.4
Standard quality for this hotel tier.
Room Quality
3.9
Beds were uncomfortable; place needs more maintenance.
Amenities
3.9
No air conditioning, TV wouldn't go, and windows won't open.
Value for Money
4.9
Not worth the price to stay the night.
Food and Beverage
4.9
No milk provided.
Overall Experience
6
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 14:56

Property Description

Historic Charm: The Kentish Hotel, the oldest continuous licensed hotel in New Zealand, boasts over 450 historical local photos adorning its walls, offering guests a unique glimpse into the past.

Entertainment and Dining: Guests can unwind in the shared balcony with a cup of tea/coffee while overlooking the picturesque Waiuku inlet. The hotel also features a lively restaurant and bar equipped with darts, billiards, and a selection of local beers and wines for a fun evening.

Convenience and Leisure: With free WiFi, free parking, an ATM on-site, and conference facilities available, The Kentish Hotel ensures a comfortable stay. Additionally, the hotel's proximity to Karioitahi Beach and Manukau Heads lighthouse provides ample leisure opportunities for guests.

Book your stay at The Kentish Hotel for a memorable experience!

Important information:

Please note that the hotel features live entertainment from Thursday to Saturday night, and guests may experience noise disturbances on these days until 00:30. Earplugs are available upon request.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children are not allowed.
    Adults stay for NZD 20 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.1
Based on 233 reviews
Cleanliness: 8.4
Service: 8.4
Location: 8.4
Room Quality: 3.9
Amenities: 3.9
Value for Money: 4.9
Food and Beverage: 4.9
Overall Experience: 6
F
Faye couple nz
10
A beautiful heritage hotel. Staff real obliging/friendly/helpful.
2026-02-25 via Nuitee
G
Gerda couple nz
7
Staff was very helpful and loved the history of the old hotel. Definitely worth our stay.
Pros:

Staff very friendly en helpful.
Love the old history of hotel

2026-01-25 via Nuitee
I
Ian solo_traveller nz
9
Pros:

Staff were helpful, and the room and facilities were clean

2026-01-22 via Nuitee
C
Crosswinds couple nz
4
Pros:

Restaurant, service , location history displayed

2026-01-20 via Nuitee
K
Kumar couple nz
8
2026-01-20 via Nuitee
R
Robert solo_traveller nz
4
Cons:

Pub noise until late

2026-01-19 via Nuitee
G
Geoff couple nz
8
2025-12-26 via Nuitee
A
Aicken couple nz
8
Pros:

Friendly staff and clean and tidy rooms

Cons:

Having to unlock doors before getting to my room

2025-11-28 via Nuitee
D
David couple nz
5
Cons:

Windows won't open
No milk
Beds were uncomfortable
Tv wouldn't go
No aircond
Not worth the price to stay the night,
Place needs more maintenance.

2025-10-27 via Nuitee
T
Thanyarat couple nz
5
2025-08-20 via Nuitee
D
David couple au
6
2025-07-27 via Nuitee
W
Warren solo_traveller nz
9
2025-07-19 via Nuitee
R
Richard group nz
8
Very good
2025-06-08 via Nuitee
G
Gerard with friends nz
9
Superb
2025-06-08 via Nuitee
P
Peter young couple nz
9
Check in was quick and easy, was amazing meals and service by the restaurant staff and the bar staff
2025-06-08 via Nuitee
M
Mark review category business travellers nz
4
Would not consider staying again.
Pros:

fantastic showers

Cons:

broken window so could not air room as I could not keep it open. one of the duty managers needs to reconsider her employment. NO staff working during checkout so unable to recovery key security if paid cash. would never stay again.. Now I understand why a couple locals say you do not go here if you want service.. it's a shame as there are some nice staff and the upgrades look promising

2025-05-23 via Nuitee
N
Natasha solo traveller nz
8
Hotel with a story
Pros:

The Hotel is rumored to be haunted. I like that aspect and was informed of the resident ghosts room. Next time I can book to stay in that room. Everything I needed to stay one night was in the room. I shared toilets but that meant the cost was low.

Cons:

The bed was very old and the springs were very squeaky. But this did add to the oldness and character of a hotel built in the 1840s. The only other "bad" thing is that you have the music and bar noise until 1230am on a Friday and Saturday night but you are told about this in the booking. I just took a headphone headband to cancel some of the noise out.

2025-05-03 via Nuitee
P
Paul solo traveller au
8
Very good
Pros:

The hotel is historic and old, nice bathrooms.
Close to town.

2025-03-23 via Nuitee
T
Thomas young couple nz
5
Shower installation
Cons:

The showers were terrible! Whilst having a shower the water filled up the entire enclosure I was showering in. I believe there are serious drainage faults on how the showers were installed. The drainoff angle is very wrong and needs to be rectified immediately! I also noticed this the last time I stayed there, please fix this asap

2025-03-20 via Nuitee
J
John young couple au
2
Liked the location and the theme but the accommodation issues need to be addressed
Pros:

Wasnt open for Breakfast

Cons:

TV wasnt working, no air-conditioning or fans, the window to the bedroom was nailed shut and could not be opened, the bed was rock hard, had to buy a mattress protector to make usable, the mattress was stained due to no mattress protector. The ensuite had cobwebs and spiders all around the windows, there was and still is a dead bird outside the ensuite window,
I wasnt expecting a palace as pub accommodation, however the lack of some simple care and attention has dropped the bar substantially at the Kentish.

2025-03-05 via Nuitee