Hôtel PALMITO

Hotels
8.8 (2006 reviews)
7 rue du Port Vieux , Biarritz , fr

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice decor
Cons:
Cleanliness issues
Noise from other rooms
Breakfast variety lacking

Categories

Cleanliness
8.13
Several mentions of cleanliness issues such as mold and stained towels.
Service
9.6
Friendly and accommodating staff, though some issues were reported.
Location
9.64
Excellent location, very central and close to amenities.
Room Quality
8.09
Mixed feedback with some reviews citing small room sizes and noise issues.
Amenities
9.12
Standard amenities for the hotel tier, but some criticized breakfast offerings.
Value for Money
8.58
Some guests felt that the price did not reflect the quality due to various issues.
Food and Beverage
8.13
Breakfast quality is lacking according to multiple reviews.
Overall Experience
9.1
Overall positive experience despite some criticisms in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:46

Property Description

Charming Hotel in Biarritz Old Town

Proximity to the Beach: Just 100 meters from the beach, our hotel offers a perfect seaside getaway with glimpses of the sea or courtyard from each room. Some rooms even boast a balcony for the ultimate relaxation experience.

Comfort and Convenience: Enjoy modern amenities such as free Wi-Fi, LCD TV, and private bathrooms. Select rooms feature a walk-in shower for added luxury during your stay.

Ideal Location: Situated near Biarritz Barrière Casino and within walking distance to restaurants, bars, and nightclubs, our hotel provides the perfect base for exploring the vibrant city.

Experience the charm of Biarritz from our conveniently located hotel. Book now for an unforgettable stay by the beach.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 10 per person per stay when using an available cot.
    Children from 3 years old to 15 years old stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 2006 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.64
Room Quality: 8.09
Amenities: 9.12
Value for Money: 8.58
Food and Beverage: 8.13
Overall Experience: 9.1
P
Patrice • family_with_children • fr
10
Super séjour dans un hôtel sympas et une ville géniale
Pros:

Personnel au top ! Emplacement de l'hôtel idéal et chambre, comme petit déjeuner super
Je recommande

Cons:

Rien

2026-07-15 • via Nuitee
A
angela • couple • it
10
Uno splendido weekend
Pros:

Hotel bohemien gestito da uno staff giovane e gentile
Ottima la camera e la colazione
Ottima la posizione

Cons:

La nostra camera aveva vista intera

2026-07-13 • via Nuitee
R
Rahand • solo_traveller • fi
8
2026-07-13 • via Nuitee
A
Anna Sofia • family_with_children • se
9
Awesome place, staff and breakfast. Highly recommended
Pros:

Very central yet quite and comfy

Cons:

The room was a bit small for
Us with 2 kids, next time we will try to get the suite

2026-07-13 • via Nuitee
W
William • solo_traveller • ch
7
2026-07-12 • via Nuitee
C
Chris • family_with_children • gb
10
Excellent for a stay close to beach and in the heart of town
Pros:

Great location, friendly staff, good sized clean rooms

2026-07-11 • via Nuitee
D
Dolorès • couple • fr
8
Tres chouette. Je recommande
Pros:

Style de deco - emplacement - accueil

Cons:

Un coup de frais serait bienvenu sur les peintures - évacuation douche .

2026-07-11 • via Nuitee
L
LORENA • couple • br
9
Maravilhoso
Pros:

Muito bem localizado, super charmoso, quarto amplo, cama muito confortável.

2026-07-11 • via Nuitee
S
Stéphanie • couple • fr
9
Très bel hôtel où l’on se sent bien
Pros:

La propreté et la localisation

Cons:

Pas de machine à café au prix de la nuitée ce serait un plus

2026-07-11 • via Nuitee
A
Alex • couple • de
8
A pleasant hotel with attentive staff who take good care of their guests
Pros:

Everything was comfortable

Cons:

It would be good to replace the towels in the room with new ones.

2026-07-07 • via Nuitee
L
Lisa • solo_traveller • ie
10
2026-07-06 • via Nuitee
L
Lisa • extended_group • ie
10
2026-07-06 • via Nuitee
D
Danielle • extended_group • au
10
Comfortable haven close to the beach & restaurants.
Pros:

We really enjoyed this hotel and the location.
The beds are comfortable, the shower is hot & powerful and it has air conditioning! We were in Biarritz during a hot spell and it was a relief to come back to a cool room.
The beach is so close we loved having a morning swim each day.
It is close to so many restaurants and cafes, it was so easy to walk everywhere!
The staff are responsive and allowed us to store our luggage until our afternoon train departure.

Cons:

Nothing.

2026-07-05 • via Nuitee
P
Paula Jones • solo_traveller • gb
9
Pros:

The comfort of the beds, the cleanliness and the quiet air-conditioning system

Cons:

There was only shower shampoo combined and not separate nor hair conditioner.

2026-07-05 • via Nuitee
A
Anaëlle • couple • fr
10
Très bien
Pros:

L’emplacement privilégié,
Accueillant
Propre
Bien équipé

Cons:

Peut être le manque d’accroche dans la chambre, il y avait une grand armoire mais pas de patère ou porte manteau pour les vestes ou serviettes de plage

2026-07-05 • via Nuitee
H
Holmén • family_with_children • se
9
Pros:

Mysigt boende, supertrevlig och hjälpsam personal. Otroligt centralt och lägenheten med egen takterrass var perfekt för mysiga eftermiddagar och kvällar.

2026-07-04 • via Nuitee
F
florence • family_with_children • fr
10
2026-07-04 • via Nuitee
E
Ellinor • extended_group • se
8
2026-07-02 • via Nuitee
E
Elizabeth • family_with_children • gb
9
Wonderful hotel for a trip to beautiful Biarritz!
Pros:

Super clean, great location, beautifully designed.

Cons:

N/a

2026-07-01 • via Nuitee
M
Michelle • solo_traveller • us
10
Pros:

Room, area, hotel, service

Cons:

Na

2026-07-01 • via Nuitee