Hôtel Vatel

Convenience to the port

Excellent location beside a tram stop which made our journey from a cruise ship really easy.

The hotel is located about a mile away from the Bordeaux city center. There is a metro station in front of the hotel, so it’s not hard to get around. The hotel is clean and there is a refrigerator in the room. We were there three days and on the first two days we were woken up by someone pounding a hammer to repair floors. Also, the WiFi would only connect to one phone in our room at a time.

Réception un peu arrogante mais passons, ça devait être un étudiant pas encore mûr…
3ème fois dans cet hôtel. Lieu très propre, et bien situé.
Pas de parking.
Petit déjeuner TRÈS décevant, j’avais eu mieux dans ce même hôtel la première fois, la seconde c’était déjà moins bien, cette fois ci c’était service minimum. On était plusieurs à s’en plaindre d’ailleurs. Ça ne va pas dans le bon sens et quand je fais le bilan, je me dis que j’amènerai probablement mes collègues ailleurs la prochaine fois.

Attention to service and customer relations

Morgenmaden var langt fra 4-stjernet. Appelsinerne var tørre og croissanterne virkede til at være flere dage gamle. Men alt andet ved hotellet var rigtigt fint.

Was conveniently located and easy to get to.

We were looking for a hotel near the river to spend the night before the departure of our river cruise. As it turned out, we were able to walk from Hotel Vatel to the docking location of our ship (right next to the skateboard park). Hotel Vatel is conveniently located near a tram stop from which the town center and neighborhoods with more dining and shopping options are only a few stops away.

Bel hôtel bien situé à proximité de tout pour de belles marches. Personnel attentionné.

The staff was extremely helpful and made our stay memorable in Bordeaux. Thank you!

Great hotel. Very good staff.

We had a great stay at the hotel. The room was spacious with modern decor. A lovely bathroom and shower and lots of storage space. All the staff were very friendly and helpful. We loved the area - it was a 25 min walk along the river or quick tram ride into the Old Town. A two minute walk to the Bord’Eau village - a great complex of shops and riverside restaurants. Also near the ferry over to Darwin which is a great place to visit. Will definitely stay at Hotel Vatel on our next visit.

Very large and comfortable room. Staff was helpful and friendly. Breakfast was just right. Only 12 rooms and the rest of the space is a hotel school, so seemed very busy but the 4th floor for the rooms was quiet. Great location right on the river and a few steps from the B-line tram. Easy to get to Cite du Vin in one direction and the historic city center in the other. Renovated warehouses across the way offered great shopping and cafes. We stayed 2 nights before a river cruise-it’s only a short walk to the river boats.

The room was quite large with plenty of storage space. The bathroom was large and new. Breakfast was continental with cereals, coldcuts and juices- very filling and a great way to start off the day. Very convenient to city sights and you can have a wonderful walk along the river promenade across the street from the hotel.
We would not hesitate to recommend Vatel Hotel to future travelers.

O hotel deixou a desejar em vários aspectos como a falta de vaga para estacionar o carro na chegada e na saída. A única vaga disponível era utilizada por não hóspedes e prestadores de serviço e nunca estava desocupada. O recepcionista do turno da noite abandonava seu turno constantemente, não deu as informações necessárias quando chegamos. inclusive causando prejuízo financeiro em relação ao pagamento do estacionamento particular, e deixou-nos aguardando ao relento numa das noites porque não vinha abrir a porta que permanecia trancada após determinado horário.
Em contrapartida a gerente diurna, as recepcionistas e as atendentes no café da manhã, foram extremamente simpáticas, atenciosas e prestativas. O atendimento diurno é completamente diferente graças a essas profissionais femininas. O café da manhã é bom e a limpeza do quarto é ótima. A região decepcionou em relação à disponibilidade de restaurantes e lojas.

Accueil très sympa
Chambre et literie très confortable.
Chambre sur rue bruyante, mais avec des boules quies, on a très bien dormi.
Vous pouvez vous garer dans le parking en face de l hôtel, vous bénéficiez de 50 % de remise.
Il y a un depose minute devant.
L hôtel est très bien placé pour visiter Bordeaux.

Overall, the room was clean and bathroom was very nice! Staff was incredibly friendly at arrival, inconsistent if they were at the front desk or not for rest of the stay. The WiFi connection was very poor. The only other thing to note is that it is a decent walk from city center — nothing to do with the hotel, but location continued to be rated high in reviews and I was surprised by how long it took to walk in (I could have mapped it more closely so that’s on me).

I stayed at this hotel twice during a month long stay in Bordeaux primarily because it was where a Trip USA Bordeaux tour started, so I added days on the front and back end of that tour. Ricardo, the day manager, was exceptionally helpful, but all of their staff is well trained as they have a hospitality training school on site. They offer breakfast as an extra but it’s rather expensive unless you’re a big eater.The room was very comfortable although I found the bedding too warm for my taste. Finally, the last night there, I discovered a blanket in the closet that I could use instead of the duvet. Like many hotels these days, they provide small square pillows, so on my second round there, I requested normal size pillows and they were provided. The location is excellent for seeing Bordeaux as the tram line is just across the street. It is within a nice, long walking distance of the old part of town, the river parkway and dozens of great restaurants. My one big complaint is that most hotels, including this one, do not provide a place to put open suitcases. I do not want to unpack and pack again, especially when only staying for a 2-4 days so I just used half of the king bed. The second part of the stay, I was placed in a handicap room which had more space and did have a large platform for my suitcase, which I really liked.

This hotel has everything going for it. Great location! Literally across the road from the Garonne River parkway the borders the river throughout Bordeaux which is a hive of activity almost any day and any time. The staff were exceptional and very helpful to international travelers. I’d recommend this hotel to fellow travelers.

I thought the toilet bowl could have been cleaner, white not brown