Pavilion Hotel

Hotels
6 (322 reviews)
34-36 Sussex Gardens , London , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Luggage storage
Express check-in/check-out
Non-smoking throughout
Private parking
See all facilities

Review Highlights

Pros:
Helpful and friendly staff
Great location for exploration
Cons:
Dirty conditions
Uncomfortable room quality

Categories

Cleanliness
4
Many mentions of dirty conditions, dissatisfaction with room state.
Service
7
Staff were noted as helpful and friendly.
Location
8
Multiple reviewers highlighted the great location for exploration.
Room Quality
5
Mixed reviews with several criticisms about discomfort and poor maintenance.
Amenities
5
Few mentions, but noted issues with the shower and heating.
Value for Money
6
Some positive and negative sentiments regarding overall value.
Food and Beverage
7
No specific negatives stated; generally standard for hotel.
Overall Experience
6
Mixed sentiments, some enjoyable experiences but several significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:31

Property Description

Convenient Location
Located near Paddington Train Station, Pavilion Hotel offers easy access to Hyde Park and Oxford Street, making it a prime choice for exploring London.

Unique Room Decor
Each room at Pavilion Hotel is uniquely decorated, ensuring a one-of-a-kind experience for every guest. Enjoy modern amenities such as a TV and a private bathroom during your stay.

Charming Annex
The newly added annex with a trendy vintage theme adds a touch of elegance to the property, providing guests with a stylish and comfortable accommodation option.

Experience the perfect blend of convenience and charm at Pavilion Hotel. Book your stay now for a memorable London getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

6
Based on 322 reviews
Cleanliness: 4
Service: 7
Location: 8
Room Quality: 5
Amenities: 5
Value for Money: 6
Food and Beverage: 7
Overall Experience: 6
M
mark • solo_traveller • gb
3
Budget stay at best. It did a job but I wouldn’t use it again
Pros:

About as cheap as it could get, easy ish to find, easy check in

Cons:

Bed was awful, it was on wheels and it kept moving around so the pillows kept falling down the back.

2026-10-22 • via Nuitee
T
Teck Devaz • solo_traveller • gb
8
Pros:

Good location, and quirky which liked

Cons:

I must have misread the info and thought parking was included in the price. It's an extra £25 per day to park

2026-10-22 • via Nuitee
T
Tom • couple • gb
5
2026-10-19 • via Nuitee
G
Graeme • solo_traveller • gb
8
2026-10-19 • via Nuitee
S
Sophie • couple • gb
1
Terrible
Cons:

The bed covers were ripped and worn through with what looked like blood stains and then when you pulled them back to the white sheets these were stained with yellow marks. We then asked for a refund instead just got moved to a different room
. The ceiling looked like it was about to cave in and the bed was extremely uncomfortable, we could hear noises all night and it was a terrible nights sleep unfortunately. I didn’t feel like I could stand on the rug without my shoes on and all the trim around the room was covered in dust. The quirkyness of the hotel was appealing in the reception area but once you get into the rooms it feels very unclean and not somewhere you would ever want to stay the night.

2026-10-19 • via Nuitee
G
Grainne • solo_traveller • gb
9
Great value.
Pros:

The location was ideal. The room was comfortable and was just what I needed for a one night stay. Reception was helpful and the hotel answered my query really quickly.
I was very happy staying there.

Cons:

Nothing- it was all good

2026-10-12 • via Nuitee
M
Mary • couple • gb
2
2026-10-12 • via Nuitee
A
Anastasiia • solo_traveller • ru
9
Обновить некоторые части интерьера, например одеяла и подушки, они довольно грязные. Повесить информацию о вайфае в номе
Pros:

Очень красивый отель с историей! Невероятные интерьеры. Собственный душ и туалет. На 1-2 ночи отлично. Вокзал рядом

Cons:

Конечно всё довольно потрепанное и пахнет старым, но учитывая концепцию отеля, это было ожидаемо. Я не нашла пароль от вайфая а своей комнате. Также лестницы довольно высокие, мне было тяжело тащить чемодан

2026-10-11 • via Nuitee
G
GUANGBO • solo_traveller • gb
5
2026-10-10 • via Nuitee
A
Anthony • extended_group • gb
7
2026-10-09 • via Nuitee
C
Chester • family_with_children • gb
1
Horrible
Pros:

There was nothing nice about this place

Cons:

Room was dirty smelt and was cold , "white" stains on the scatter cussions on the bed , bulbs missing in lamps so room was pretty dark around the mirror so couldnt do our make up . Only 1 thin pillow each on the bed . Noisy before 8am we were woken up . Absolutely horrible stay

2026-10-07 • via Nuitee
M
Malek • solo_traveller • gb
2
I didn't feel at ease.
Pros:

The hotel's location is good.

Cons:

The water was cold—there was no warm water for showering—and the bed was not good.

2026-09-14 • via Nuitee
M
Michelle • solo_traveller • gb
8
2026-09-10 • via Nuitee
C
Carl • couple • gb
5
Vintage decor was good, but ultimately its was a typical budget London hotel
Pros:

Location was good, room decor was vintage, which we liked.

Cons:

The room was very small, bathroom had no hot water.
We used the iron that we had to get from reception to be told to bring it back down when we had finished. There were 4 flights of very narrow stairs, so bringing an iron and ironing board down when dressed to go out was not cool.

2026-09-10 • via Nuitee
C
clare • solo_traveller • gb
7
2026-09-08 • via Nuitee
D
David • solo_traveller • gb
7
Good value basic hotel, perfectly fine for a 1 night stay
Pros:

Location, friendly and responsive staff, flexible (left bag pre check-in time and checked in very late)

Cons:

Bit cramped and decor was drap

2026-09-07 • via Nuitee
A
anthony • couple • gb
5
Pros:

Na

Cons:

Tv that worked and of reasonable size

2026-09-07 • via Nuitee
K
Kirston • couple • gb
6
Pros:

Location was great

Cons:

Room was tiny, minimal facilities, shower could barely fit in

2026-08-06 • via Nuitee
J
Juan • solo_traveller • be
6
2026-07-23 • via Nuitee
K
Keith • solo_traveller • gb
8
Comfortable stay, good value, friendly staff
Pros:

Easy to get to, a short walk from Edgeware Road tube. The room was good value for the price paid, quite quirky if a little dark in its decor. The 'Reflections' room I had at the back of the property meant that it was extremely quiet for a central London location. Very friendly and helpful staff. Overall, a good experience.

Cons:

The decor of the room made it very dark overall, the bathroom was quite cramped and the shower needs updating but was functional.

2026-07-21 • via Nuitee