Pavilion Hotel

Hotels
6 (283 reviews)
34-36 Sussex Gardens , London , gb

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Luggage storage
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Concierge service
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Helpful and friendly staff
Great location for exploration
Cons:
Dirty conditions
Uncomfortable room quality

Categories

Cleanliness
4
Many mentions of dirty conditions, dissatisfaction with room state.
Service
7
Staff were noted as helpful and friendly.
Location
8
Multiple reviewers highlighted the great location for exploration.
Room Quality
5
Mixed reviews with several criticisms about discomfort and poor maintenance.
Amenities
5
Few mentions, but noted issues with the shower and heating.
Value for Money
6
Some positive and negative sentiments regarding overall value.
Food and Beverage
7
No specific negatives stated; generally standard for hotel.
Overall Experience
6
Mixed sentiments, some enjoyable experiences but several significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:31

Property Description

Convenient Location
Located near Paddington Train Station, Pavilion Hotel offers easy access to Hyde Park and Oxford Street, making it a prime choice for exploring London.

Unique Room Decor
Each room at Pavilion Hotel is uniquely decorated, ensuring a one-of-a-kind experience for every guest. Enjoy modern amenities such as a TV and a private bathroom during your stay.

Charming Annex
The newly added annex with a trendy vintage theme adds a touch of elegance to the property, providing guests with a stylish and comfortable accommodation option.

Experience the perfect blend of convenience and charm at Pavilion Hotel. Book your stay now for a memorable London getaway.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 25 per day.

Location

Guest Reviews

6
Based on 283 reviews
Cleanliness: 4
Service: 7
Location: 8
Room Quality: 5
Amenities: 5
Value for Money: 6
Food and Beverage: 7
Overall Experience: 6
M
Mark • solo_traveller • gb
9
Great value quirky hotel in really good location for exploring London with really comfortable bed.
Pros:

Fantastic location. Easy to find and get to from Paddington. Great quirky interior design. The bed was really really comfortable. Staff were really helpful and friendly and really good to know a real person was on duty 24hours on reception.

Cons:

My shower had no hot water just cold.

2026-01-20 • via Nuitee
J
Jean • solo_traveller • gb
8
Perfect for what I wanted and luggage storage a bonus.
Pros:

Expected quirkyand the decor was.

Cons:

Metal frame bed comfortable but uncomfortable to get out of due to side frame.

2026-01-20 • via Nuitee
M
María Leonor Clara • solo_traveller • es
2
Pros:

Personal excelente. Ubicación maravillosa. La habitacion con moqueta rota, el baño enano y no funcionaba bien el WC, desagüe del lavabo oxidado, la calefacción no iba y pedí un radiador supletorio.... Los cristales de la ventana sucisimos...
Son instalaciones muy viejas y no mantenidas.

2026-01-20 • via Nuitee
A
Andrew • solo_traveller • gb
6
.
Pros:

.

Cons:

.

2026-01-20 • via Nuitee
C
Carlos Alexander • couple • gb
4
2026-01-19 • via Nuitee
K
Kirsten • solo_traveller • nl
5
Pros:

Locatie dichtbij station

Cons:

Het bed, de matras had kapotte vering

2026-01-15 • via Nuitee
M
Mick • solo_traveller • gb
8
2026-01-15 • via Nuitee
C
Colin • couple • gb
9
Absolutely loved the crazy room we stayed in.
Pros:

Quirkiness of the room
Always someone on reception

Cons:

Nothing really

2026-01-09 • via Nuitee
V
Valerio • couple • gb
5
Don't think will use the facility again
Pros:

Choose this lodge for its rooms quirkiness and location. Very interesting common area and room decor.

Cons:

Despite the very interesting decor room unfortunately wasn't particularly clean and mattresses were wrapped in plastic (to avoid getting dirty?) which made them really uncomfortable and noisy to sleep on.

2026-01-08 • via Nuitee
N
Nearchos • couple • cy
1
Cons:

Very dirty place and not hot water

2026-01-05 • via Nuitee
S
Shrestha • couple • gb
1
2026-01-04 • via Nuitee
N
Neil • solo_traveller • gb
4
Quirky:
Pros:

This hotel is quirky and probably quite unique. Is quite beautiful to look at.

Cons:

The hotel’s quirkiness means that in places it is a bit worse for wear. I stayed in a single room with a separate bathroom down a flight of stairs. This is not to my liking but this was my fault because I failed to spot this when I booked. The said bathroom was cold and the overhead heater did not work. The sink in the bedroom was damaged and had no plug. I cannot account for the larger rooms with en-suite bathrooms as I did not have access to these. It is quirky and unique and maybe this is good enough to give it a try.

2026-01-01 • via Nuitee
S
Sogol • couple • us
1
2026-01-01 • via Nuitee
M
Macauley • couple • gb
10
A relaxing, welcoming stay with genuinely helpful staff and a unique atmosphere
Pros:

I had a really great stay here. The staff were incredibly helpful, especially when I needed advice with travel and getting around London—they went out of their way to make everything easy and stress-free. The room was very tidy, and the hotel itself felt refreshingly different from other places I’ve stayed, in a really good way. We were also kindly allowed a little lay-in, which was much appreciated and made the stay even more relaxing. Overall, a lovely experience with genuinely helpful staff. I would definitely recommend staying here.

2026-01-01 • via Nuitee
D
Deborah • solo_traveller • gb
8
2026-01-01 • via Nuitee
J
joseph • solo_traveller • gb
6
Pros:

Quiet area

Cons:

I was only there for 1night, got what I wanted, a nights sleep and a longer lie in than normal with the 11 am checkout. I would use it again, but only for short stays.

2025-12-20 • via Nuitee
S
Samantha • family_with_children • gb
8
2025-12-15 • via Nuitee
I
Ian • solo_traveller • gb
4
5 years too late.
Pros:

Location. Helpful staff.

Cons:

Room was more like a cupboard. No heating. All just a little too grubby. At £80.00 it should have been better. Not great. Just better.

2025-12-14 • via Nuitee
A
Amy • couple • gb
9
2025-12-14 • via Nuitee
C
Carol-Anne • family_with_children • gb
8
Pros:

The decor was Mediterranean and refreshingly different. It was clean and the staff were friendly and helpful. Very well priced for the location - a 10 minute walk from Edgware Road. Highly recommended.

2025-12-14 • via Nuitee