New d'Dhave Hotel

Hotels
•
Independent
5.4 (3 reviews)
Jalan Berok Kurao Pagang, Nanggalo, Siteba, Padang, 25147 , Padang , ID
62-751-4640333

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Facilities

Free WiFi
24-hour front desk
Breakfast available (surcharge)
Free newspapers in lobby
Wheelchair accessible parking
Free self parking
Airport transportation - pickup (surcharge)
Reception hall
Wheelchair-accessible van parking

Property Description

Modern Amenities and Services - Enjoy a seamless stay with complimentary Wi-Fi, a reception hall, and convenient dry cleaning services. A 24-hour front desk ensures all your needs are met promptly.

Delicious Dining Options - Indulge in authentic Indonesian cuisine at Dara restaurant or opt for in-room dining with room service. Start your day with a buffet breakfast available daily.

Comfortable Accommodations - Relax in one of the 39 air-conditioned rooms with LED TVs, free Wi-Fi, and private bathrooms with complimentary toiletries. Feel at home with the provided amenities like desks and complimentary bottled water.

Embrace a delightful stay at New d'Dhave Hotel, where convenience meets comfort and hospitality. Book now to experience the perfect blend of modern amenities and traditional hospitality.

Important information:

Make use of convenient amenities, which include complimentary wireless internet access and a reception hall.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • Payment

    Cash deposit required

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

5.4
Based on 3 reviews
V
Verified traveler
4
not for tourist
Pros:

No nearby restaurant, just dine in at the hotel's restaurant
During check in, the staff urge me to upgrade the room, of course more expensive than what i've paid during online booking.
After check in, i asked for extra towels, the staff said they will give only 1 towel. I said "I paid for 4-guest room, so how come we can only have 3 towels?" and finally, they gave us 2 extra towels. lol

2018-03-25 • via Nuitee
V
Verified traveler
6
Ok for a week while we found a home.
Pros:

Staff were friendly, courteous and helpful, even where language was an issue.

2017-04-09 • via Nuitee
A
Ahmad
6
Lots of Complaints
Pros:

Overall not too bad, the staff are very hospitable and will do their best to make you feel welcome.
But too many things went wrong:

1- Wrong hotel location on Hotels.com and linked to the wrong Trip Advisor entry. I spent 2 hours under the rain, looking for the new hotel, and with flooded streets, I can tell you this really wasn't fun, especially when no one was answering the phone. So call well ahead before your trip to get the correct address.

2- Receptionist said restaurant closes at 10pm. When I went to the restaurant to eat at 7.45pm, the waiter said they were already closed at 8pm. When I showed him the time, he said the kitchen staff had already gone home. Pretty rude I must say. I complained to reception and the Manager in charge was quick to intervene. I ended up having a Spaghetti Bolognaise with complementary fruit dessert.

3- At 7pm, there was noise coming from the room above. Somebody moving furniture and hammering. I complained, and the noise did diminish but did not disappear. By 10pm, the noise was still there and i couldn't sleep. There were maintenance workers doing something on the 3rd floor. AT 10 PM!!!! I complained again and the noise stopped.

4- Room was not very well cleaned. I even found an empty cigarette box on one of the shelves. Towels were stained as well.

This property does not accept credit cards, only cash.

2016-08-04 • via Nuitee