Four Stars Hotel

Hotels
5 (1907 reviews)
26-28 Sussex Gardens , London , gb

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Children allowed

Facilities

Non-smoking rooms
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Room Quality

Categories

Cleanliness
2.25
Reviews frequently mention unsatisfactory cleanliness, with reports of dirt and bedbugs.
Service
7.25
While some mentions are positive regarding staff interactions, inconsistent service quality is noted.
Location
8.75
Many reviews highlight the excellent location near key attractions.
Room Quality
2.75
Rooms described as very small, uncomfortable beds, and maintenance issues reported.
Amenities
2.75
Lack of facilities mentioned, very basic accommodations.
Value for Money
6.75
Some guests feel that the price is reasonable for the location despite the issues.
Food and Beverage
4.75
No specific mentions regarding food and beverage options, assigned standard rating.
Overall Experience
4.75
General feedback reflects a mix of good and poor experiences overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:31

Property Description

Central Location
Located in the heart of London, Four Stars Hotel offers easy access to popular attractions such as Paddington Station and Madame Tussauds.

Convenient Amenities
Enjoy the convenience of a shared lounge, a 24-hour front desk, and complimentary WiFi during your stay at this 2-star hotel. Private parking is also available on site.

Nearby Attractions
Explore iconic landmarks like The Serpentine and Lord's Cricket Ground, located just a short distance away from the property. With London City Airport within reach, Four Stars Hotel is the perfect choice for your stay in London.

Book your stay at Four Stars Hotel now for a memorable experience in the heart of the city!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 25 per day.

Location

Guest Reviews

5
Based on 1907 reviews
Cleanliness: 2.25
Service: 7.25
Location: 8.75
Room Quality: 2.75
Amenities: 2.75
Value for Money: 6.75
Food and Beverage: 4.75
Overall Experience: 4.75
L
Lee • solo_traveller • gb
7
2026-02-28 • via Nuitee
S
sah • solo_traveller • gb
3
Too high for The price
Pros:

I did not find what I paid for
Room very small
Room in the 5th floor no lift

Cons:

The rooms don't deserve the value

2026-02-25 • via Nuitee
D
Diana • solo_traveller • pe
5
Pros:

La ubicación

Cons:

Demasiado pequeño, si es para una o dos noches se puede estar, pero faltaba mayor limpieza a la mesita que estaba ahi y mayor cuidado en las cortinas que ya se estaban deshilachando

2026-02-23 • via Nuitee
N
nicolae • couple • gb
5
Below average
Pros:

Location

Cons:

old matters,stains

2026-02-23 • via Nuitee
M
Marta • extended_group • it
4
... c'è di meglio
Pros:

posizione ottima e staff gentilissimo e disponibile, per una notte va bene ma più notti no

Cons:

tutto... stanza che puzzava di odore di sigaretta, sottoterra, fredda... arredamento vecchio e tetro, bagno con acqua ghiacciata, scarico difettoso....

2026-02-23 • via Nuitee
H
Huub • solo_traveller • nl
6
2026-02-22 • via Nuitee
L
Liam • solo_traveller • au
2
Not clean in the slightest, staff nice enough, not great.
Cons:

Towels were visibly dirty and bed had blatant blood stains everywhere

2026-02-22 • via Nuitee
A
Alessandra • couple • it
6
Carino ma da sistemare.
Pros:

Vicina alla metro

Cons:

Stanza molto piccola, lenzuola sporche, doccia non usciva l’acqua calda

2026-02-14 • via Nuitee
F
Flora • solo_traveller • tr
10
2026-02-12 • via Nuitee
C
Chris • solo_traveller • gb
3
Pros:

Price

Cons:

Small bed

2026-02-10 • via Nuitee
K
Katarzyna • couple • pl
4
2026-02-09 • via Nuitee
J
Jakub • couple • pl
10
2026-02-09 • via Nuitee
O
Onur • couple • tr
8
2026-02-09 • via Nuitee
N
Noris • couple • it
10
Pros:

La posizione favolosa, comoda per raggiungere la metro.

Cons:

Struttura vecchiotta

2026-02-09 • via Nuitee
P
Pearse • couple • gb
3
2026-02-09 • via Nuitee
A
Andy • solo_traveller • gb
5
Didn't arrive till about 7pm and left at 5:15am the next morning
Pros:

Location

Cons:

Very small, no windows, puddle on toilet floor with a soaked towel on top

2026-02-08 • via Nuitee
P
Pucci • solo_traveller • it
4
Deludente, non ci tornerei.
Pros:

La zona dell'albergo, la posizione vicino alla metro, negozi e supermercati vicini

Cons:

Camera molto piccola, fredda, bagno minuscolo e all'apparenza poco pulito. Letto minuscolo e scomodo.

2026-02-08 • via Nuitee
E
Egypt • solo_traveller • gb
2
2026-01-31 • via Nuitee
L
Letizia • couple • it
7
2026-01-29 • via Nuitee
R
Rodney • solo_traveller • gb
8
Very good stay - would stay again.
Pros:

Location bear Paddington Station. Room reasonable size. Staff helpful.

Cons:

No complaints at all.

2026-01-29 • via Nuitee