Four Stars Hotel

Hotels
5 (2171 reviews)
26-28 Sussex Gardens , London , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Non-smoking throughout
Private parking
Private check-in/check-out
Daily housekeeping
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Room Quality

Categories

Cleanliness
2.25
Reviews frequently mention unsatisfactory cleanliness, with reports of dirt and bedbugs.
Service
7.25
While some mentions are positive regarding staff interactions, inconsistent service quality is noted.
Location
8.75
Many reviews highlight the excellent location near key attractions.
Room Quality
2.75
Rooms described as very small, uncomfortable beds, and maintenance issues reported.
Amenities
2.75
Lack of facilities mentioned, very basic accommodations.
Value for Money
6.75
Some guests feel that the price is reasonable for the location despite the issues.
Food and Beverage
4.75
No specific mentions regarding food and beverage options, assigned standard rating.
Overall Experience
4.75
General feedback reflects a mix of good and poor experiences overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:31

Property Description

Central Location
Located in the heart of London, Four Stars Hotel offers easy access to popular attractions such as Paddington Station and Madame Tussauds.

Convenient Amenities
Enjoy the convenience of a shared lounge, a 24-hour front desk, and complimentary WiFi during your stay at this 2-star hotel. Private parking is also available on site.

Nearby Attractions
Explore iconic landmarks like The Serpentine and Lord's Cricket Ground, located just a short distance away from the property. With London City Airport within reach, Four Stars Hotel is the perfect choice for your stay in London.

Book your stay at Four Stars Hotel now for a memorable experience in the heart of the city!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

5
Based on 2171 reviews
Cleanliness: 2.25
Service: 7.25
Location: 8.75
Room Quality: 2.75
Amenities: 2.75
Value for Money: 6.75
Food and Beverage: 4.75
Overall Experience: 4.75
J
JORGE MANUEL couple es
6
Si quieres algo barato y céntrico es este. Pero no hay confor
Pros:

La ubicación es buena
Pero la hab super pequeña.
El colchón de la cama. Malísimo.

Si quieres algo buen ubicado y económico es este pero no esperes lujos

Cons:

El colchón

2026-08-26 via Nuitee
V
Valentina solo_traveller it
5
Good position, but the tiniest room
Pros:

The position is fantastic, really close to the underground, Paddington station, bus stops and Marble Arch (15 min walk)
The staff was super nice

Cons:

The room was super small and the bed was so uncomfortable.
It wasn’t super clean and the bathroom was small
The were no shampoo or shower gel and neither an hairdryer

2026-08-26 via Nuitee
J
Jesús Orlando solo_traveller es
6
bien solo para dormir
Pros:

ubicación

Cons:

servicios

2026-08-25 via Nuitee
W
Warty solo_traveller gb
5
Pros:

The location and accessibility to the place

Cons:

The room was tiny. Not great for a hot summer day. No lift. The staff did help me with my bag one way.

2026-08-25 via Nuitee
S
Silke couple nl
1
2026-08-24 via Nuitee
B
Benny solo_traveller se
7
2026-08-23 via Nuitee
I
Ilaria couple it
5
2026-08-22 via Nuitee
I
Itgel couple ie
1
2026-08-22 via Nuitee
Y
Yasar Ulay couple tr
5
Pros:

Very close to Paddington train station

Cons:

Twin beds (single) were small in size and not comfortable

2026-08-21 via Nuitee
P
Pinkladieee solo_traveller gb
3
Tell yourself that you're camping.
Pros:

I liked being able to leave the key at reception when I left for the day.

Cons:

Uncomfortable plastic mattress.

Shower was very clogged and didn't really spray water too well, it sort've dripped.

Could hear next door one side throwing up and the next door the other side having loud music until early hours.

Very dark.

One towel only.

Stairs are super steep.

2026-08-20 via Nuitee
A
Aymard solo_traveller by
6
2026-08-18 via Nuitee
L
Lee extended_group gb
1
Stayed here a few years ago and wasn’t too bad but this time was very unclean and the beds were literally camp beds.
Pros:

Nothing

Cons:

Unclean and uncomfortable beds

2026-08-18 via Nuitee
A
anthony solo_traveller gb
7
Great location for budget minded solo travellers
Pros:

It's in a great location and really good for solo budget travellers.

Cons:

It backs on to st marys hospital so you have sirens going off all the time from the ambulances

2026-08-17 via Nuitee
V
Valeriia couple no
7
За браком варіантів мабуть повернулася би
Pros:

Хороше розташування та привітний персонал, гарний інтерʼєр

Cons:

Дуже мало місця, хотілося щоб було би чистіше, дуже мало речей, немає зручностей

2026-08-16 via Nuitee
N
Nikita solo_traveller gb
5
Budget option for a night
Pros:

Undoubtedly a great location. Cheap

Cons:

Lack of toiletries, old furniture, minimum of space

2026-08-16 via Nuitee
S
Smith couple ie
2
Pros:

The receptionists were nice.

Cons:

The stairs leading up to it, the area was dodgy , the room was roasting- I had to leave a fan on all night. The windows were filthy.

2026-08-16 via Nuitee
H
Hayley couple gb
1
Awful, didn’t stay as while place was so bad, dirty and smelly
Pros:

Nothing. Walking into reception 4 chairs were taped up stopping you from sitting down, it looked like a crime scene. Walk up to the attic, very steep, thin rickety stairs, opening door and it stunk in there, old rotten eggs. Used the toilet and got locked in the bathroom as you couldn’t open it back up from the inside, my young daughter had to push the door open.

Cons:

I went downstairs and asked to be moved rooms and explained why, was told they had no other rooms available. We left the hotel to get some food and decided we couldn’t stay there anymore, the room was extremely dirty and smelly. Waited at reception to let the. Know and no one came so had to email and asked for a refund for the 2nd evening and was told no! Absolutely disgusting

2026-08-15 via Nuitee
H
Haris solo_traveller pk
10
2026-08-14 via Nuitee
R
Ricardo extended_group gb
3
Poor
Pros:

Location was good

Cons:

Very poor decor. Bed was very uncomfortable. No air con in a heatwave

2026-08-12 via Nuitee
F
Francisco solo_traveller gb
4
2026-08-12 via Nuitee