Four Stars Hotel

Hotels
5 (2038 reviews)
26-28 Sussex Gardens , London , gb

listing image 1
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Children allowed

Facilities

Parking
Non-smoking rooms
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Room Quality

Categories

Cleanliness
2.25
Reviews frequently mention unsatisfactory cleanliness, with reports of dirt and bedbugs.
Service
7.25
While some mentions are positive regarding staff interactions, inconsistent service quality is noted.
Location
8.75
Many reviews highlight the excellent location near key attractions.
Room Quality
2.75
Rooms described as very small, uncomfortable beds, and maintenance issues reported.
Amenities
2.75
Lack of facilities mentioned, very basic accommodations.
Value for Money
6.75
Some guests feel that the price is reasonable for the location despite the issues.
Food and Beverage
4.75
No specific mentions regarding food and beverage options, assigned standard rating.
Overall Experience
4.75
General feedback reflects a mix of good and poor experiences overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:31

Property Description

Central Location
Located in the heart of London, Four Stars Hotel offers easy access to popular attractions such as Paddington Station and Madame Tussauds.

Convenient Amenities
Enjoy the convenience of a shared lounge, a 24-hour front desk, and complimentary WiFi during your stay at this 2-star hotel. Private parking is also available on site.

Nearby Attractions
Explore iconic landmarks like The Serpentine and Lord's Cricket Ground, located just a short distance away from the property. With London City Airport within reach, Four Stars Hotel is the perfect choice for your stay in London.

Book your stay at Four Stars Hotel now for a memorable experience in the heart of the city!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 25 per day.

Location

Guest Reviews

5
Based on 2038 reviews
Cleanliness: 2.25
Service: 7.25
Location: 8.75
Room Quality: 2.75
Amenities: 2.75
Value for Money: 6.75
Food and Beverage: 4.75
Overall Experience: 4.75
S
Sandra • solo_traveller • de
6
2026-06-20 • via Nuitee
M
MAURO • extended_group • it
8
MAURO BDR
Pros:

2 notti in camera doppia letti singoli. ogni volta vengo a Londra, cerco sempre in questa zona. e l'hotel fa parte di quei caseggiati stile classico dove ad ogni porta c'è un hotel. camera pulita e pure silenziosa anche dando sulla strada. bagno a dimensioni giuste e pulito. non c'è la colazione

Cons:

unico neo è stata la doccia. perfettamente funzionante calda/fredda ma la discesa dell'acqua era a bassissima pressione

2026-06-20 • via Nuitee
J
Julia • couple • be
4
Pros:

La situation géographique

Cons:

Le lit où on sent les ressorts, la taille de la chambre (pas les mêmes qu’en photo),
La salle de bain, ainsi que la puissance du jet. Impossible de se laver les cheveux, ainsi que la température de l’eau il a fallu jouer avec pour avoir 30 secondes d’eau correcte pour pouvoir se laver.
Aucune climatisation, et je peux vous dire qu’au 3 eme étage, avec un simple vitrage il a fait plus que chaud dans la chambre.

2026-06-20 • via Nuitee
S
Sean Labode • solo_traveller • gb
5
Fine for the price
Pros:

The convenience and price

Cons:

It felt very dated

2026-06-19 • via Nuitee
I
Ingrid • solo_traveller • hr
2
Pros:

Clean bed.

Cons:

No hot water in the shower. Door squeaking. Noise outside and ots of drilling.

2026-06-19 • via Nuitee
G
Giovanni • solo_traveller • it
2
Pros:

Nulla

Cons:

Tutto

2026-06-18 • via Nuitee
A
Andrea • solo_traveller • gb
1
Absolute Dump
Pros:

DO NOT STAY HERE

The room was absolutely disgusting, broken chairs, pubic hairs in the shower, a crack in ceiling, the whole place is a building site, bed creaks like mad, curtains dont close. The hotel using very misleading pictures to get people to book.

Cons:

All of it

2026-06-18 • via Nuitee
J
Julia • family_with_children • gb
7
Excellent, does what it what it says on the tin.
Pros:

Superb location at a great price.

Cons:

All good, used it before, it works for us, we need a bed for a night and a bathroom.

2026-06-17 • via Nuitee
B
Bagnato • solo_traveller • gb
2
Pros:

The position

Cons:

-bathroom without shower/bath
- no windows could be open
- no ventilation system

2026-06-17 • via Nuitee
K
Kajen • solo_traveller • gb
5
Room was clean but with that price the room and bed very very small
Pros:

Close to the station

Cons:

Room was to small and the bed was small too

2026-06-17 • via Nuitee
L
Leah • solo_traveller • gb
3
Poor
Cons:

Pictures are misleading and bed is very uncomfortable. The size of the room and bathroom are not what was expected from the pictures.

2026-06-17 • via Nuitee
K
Kamila • solo_traveller • gb
10
Pros:

The manager is amazing person. Thank you

2026-06-16 • via Nuitee
P
Penny • solo_traveller • de
7
Gut
Pros:

Wir fanden in Gute Lage. Kann man alles erreicht bar.

Cons:

Alles war in Ordnung.

2026-06-15 • via Nuitee
H
Hanna • couple • no
7
2026-06-15 • via Nuitee
G
Ghiath • solo_traveller • gb
5
2026-06-12 • via Nuitee
B
Björn • solo_traveller • nl
5
Wat verwacht je?
Pros:

Kijk, dit is een goedkoop hotel in zone 1 van de metro. Wat verwacht je?

Cons:

Het matras. Dit hotel zou voor mij perfect zijn als de matrassen vernieuwd werden.

2026-06-12 • via Nuitee
S
Sara • couple • gb
5
Acceptable for the money paid
Pros:

Clean, and good location

Cons:

Winding thin stairs to top floor difficult to navigate. Bed not very comfortable.

2026-06-11 • via Nuitee
A
Alan • solo_traveller • gb
1
Hotel with building work
Pros:

Stay at your peril . Building work next door until 10pm ,hotel manager told me to go next door and complain. Avoid at all costs

Cons:

Everything

2026-06-11 • via Nuitee
S
Sebők • solo_traveller • hu
4
I am not recommending this accomodation, only positive thing was the location but nothing else.
Pros:

The location was easy to reach, and the staff were very kind and helpful.

Cons:

The room was very tiny and the light did not work in the room. The bathroom was extremely dirty, the water pressure was very weak. I don't know when was it cleaned before, it was very small as well, I am just 165 cm, but couldn't use the toilet with the door closed...

2026-06-09 • via Nuitee
G
Gorki • solo_traveller • at
7
2026-06-08 • via Nuitee