The Westin Hamburg Elbphilharmonie

Hotels
•
Westin
8.8 (7981 reviews)
Platz der Deutschen Einheit , Hamburg , de

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Stunning views
Excellent location
Cons:
Cleanliness issues
High breakfast prices

Categories

Cleanliness
8.2
The room was dirty and required cleaning upon request.
Service
8.7
Service was standard for a hotel of this rating, with some complaints about delays.
Location
10
Fantastic location with stunning views of the harbor.
Room Quality
8.7
Great room with a wonderful view, but some perceived wear and tear.
Amenities
9.2
Amenities like the spa and pool were enjoyable.
Value for Money
7.7
The price doesn't match the overall offering, especially for breakfast.
Food and Beverage
8.7
Breakfast was good but not exceptional for the price.
Overall Experience
9.2
Overall a pleasant stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:03

Property Description

Luxurious Accommodation with Stunning Views
The Westin Hamburg, situated in the iconic Elbphilharmonie building, offers breathtaking views of the Elbe river and the city. Guests can unwind in the spa, dine in the restaurant, and host events in modern facilities.

Modern Amenities and Comfort
With free WiFi available throughout the property, guests can stay connected effortlessly. The rooms are equipped with cozy seating areas and flat-screen TVs for entertainment.

Delicious Dining Options and Nearby Attractions
Start your day with a delicious buffet breakfast at Fang & Feld Restaurant. Explore nearby attractions like HafenCity, St. Michaelis Church, and the vibrant Speicherstadt within minutes.

Experience luxury and convenience at The Westin Hamburg - book your stay now for an unforgettable experience!

Important information:

Hamburg Culture & Tourism Tax applies and will be added to all reservations. This tax will be collected at the property. For more details, please contact the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 35 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 11 years old stay for € 45 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for € 75 per person per night when using an existing bed.
    Children from 3 years old to 11 years old stay for € 45 per person per night when using an available extra bed.
    People 12 years old and over stay for € 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 7981 reviews
Cleanliness: 8.2
Service: 8.7
Location: 10
Room Quality: 8.7
Amenities: 9.2
Value for Money: 7.7
Food and Beverage: 8.7
Overall Experience: 9.2
A
Anoop Reddy • family_with_children • in
10
Impecabble
Pros:

Excellent stay overall! The location is perfect, and the room offers stunning views. The design is modern and comfortable with great attention to detail. The staff were extremely friendly and professional, making the experience even better. Highly recommended!

Cons:

Nothing to complain!

2026-03-21 • via Nuitee
D
Dennis • couple • de
10
2026-03-21 • via Nuitee
M
Martin • couple • de
10
Übernachtung nach Musical zurück in die Zukunft!
Pros:

Die Lage ist sehr schön ! Das Essen ist hervorragend!

2026-03-20 • via Nuitee
U
Ute • couple • de
8
2026-03-20 • via Nuitee
S
Sandra • family_with_children • de
7
Pros:

Ideal, wenn man eine Veranstaltung in der Elbphilharmonie besuchen möchte. Insges eher für einen Kurzaufemthalt geeignet.
Der Ausblick zur Elbe war aus unserem Zimmer und Bad im 19. Stockwerk sehr schön. Die Servicekräfte waren sehr freundlich und bemüht. Die Betten waren bequem. Sehr schön waren die elektrisch verstellbaren Gardinen und Verdunkelungsvorhänge. Gute Handtücher (dick und weich) sowie angenehme Pflegeprodukte. Tolle Cocktails in der Bar, allerdings sehr hochpreisig.

Cons:

- zu weiche Kopfkissen
- abgestoßene Kanten im Zimmer
- unbequeme und durchgesessene Sitzgelegenheiten
- Teppichboden im Zimmer
- Badewanne beschädigt (starke Kalkablagerung?)
- keine Abwechslung bei den Appetithäppchen im Restaurant (3x dasselbe bekommen)

2026-03-20 • via Nuitee
H
Heiko • couple • de
10
2026-03-20 • via Nuitee
D
Daniela • couple • de
10
Pros:

Der Ausblick war fantastisch

Cons:

Kein Schwimmbad

2026-03-20 • via Nuitee
B
Bert • family_with_children • de
8
2026-03-19 • via Nuitee
M
Marco • couple • de
8
Toller Aufenthalt mit Optimierungspotenzial
Pros:

Lage, Aussicht, Zimmerausstattung alles Top!

Cons:

15 Minuten Wartezeit beim Frühstück und später nochmal beim Spiegelei haben genervt. Parken für 35 € die Nacht, ist auf den Monat hochgerechnet, ein sehr teures Parkhaus.

2026-03-19 • via Nuitee
A
Anni • family_with_children • de
10
Pros:

Die tolle Lage, freundliches,, hilfsbereites Personal, Zimmer in 18. Etage, Traumblick über Hamburg. Frühstück lässt keine Wünsche offen.

Cons:

Hatten Info erhalten, dass der Pool bis 15.3.26 geschlossen ist. Hatten uns gefreut, ab 16.3. Pool nutzen zu können, Renovierungsarbeiten verzögerten sich leider um eine Woche, was wir erst beim einchecken erfahren haben. Schwesterhotel Side, im Stadtzentrum, wurde uns alternativ angeboten, was mit erheblichem Zeitaufwand verbunden war, wir aber gerne genutzt haben. Auch dort, sehr aufmerksames, freundliches Personal.

2026-03-19 • via Nuitee
M
Matthias.B • family_with_children • de
10
Pros:

extrem gutes Frühstück, die Lage ist ausgezeichnet, insbesondere, wenn man ein Konzert in der Elphi besuxhgt.

2026-03-19 • via Nuitee
T
Tanja • couple • de
8
Wir haben zwei Nächte gebucht, und es war sehr schön.
Pros:

Wunderschöne Aussicht!
Tolles Frühstück
Schönes Zimmer

2026-03-18 • via Nuitee
W
Wolfgang • solo_traveller • de
9
2026-03-18 • via Nuitee
C
Christof • couple • de
10
Hamburg ist immer eine Reise wert
Pros:

Super Lage
Der traumhafte Blick aus dem Zimmer über die Stadt
Gleiche Ebene wie der Eingang zur Elphi.

2026-03-18 • via Nuitee
G
Gmuca • couple • dk
9
2026-03-18 • via Nuitee
S
Sven • couple • de
9
2026-03-18 • via Nuitee
R
Roman • couple • de
10
2026-03-17 • via Nuitee
F
Frauke • family_with_children • de
10
2026-03-17 • via Nuitee
F
Frank • solo_traveller • de
10
2026-03-17 • via Nuitee
M
Marcelina • couple • de
10
2026-03-16 • via Nuitee