The Westin Hamburg Elbphilharmonie

Hotels
•
Westin
8.8 (8507 reviews)
Platz der Deutschen Einheit , Hamburg , de

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Stunning views
Excellent location
Cons:
Cleanliness issues
High breakfast prices

Categories

Cleanliness
8.2
The room was dirty and required cleaning upon request.
Service
8.7
Service was standard for a hotel of this rating, with some complaints about delays.
Location
10
Fantastic location with stunning views of the harbor.
Room Quality
8.7
Great room with a wonderful view, but some perceived wear and tear.
Amenities
9.2
Amenities like the spa and pool were enjoyable.
Value for Money
7.7
The price doesn't match the overall offering, especially for breakfast.
Food and Beverage
8.7
Breakfast was good but not exceptional for the price.
Overall Experience
9.2
Overall a pleasant stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:03

Property Description

Luxurious Accommodation with Stunning Views
The Westin Hamburg, situated in the iconic Elbphilharmonie building, offers breathtaking views of the Elbe river and the city. Guests can unwind in the spa, dine in the restaurant, and host events in modern facilities.

Modern Amenities and Comfort
With free WiFi available throughout the property, guests can stay connected effortlessly. The rooms are equipped with cozy seating areas and flat-screen TVs for entertainment.

Delicious Dining Options and Nearby Attractions
Start your day with a delicious buffet breakfast at Fang & Feld Restaurant. Explore nearby attractions like HafenCity, St. Michaelis Church, and the vibrant Speicherstadt within minutes.

Experience luxury and convenience at The Westin Hamburg - book your stay now for an unforgettable experience!

Important information:

Hamburg Culture & Tourism Tax applies and will be added to all reservations. This tax will be collected at the property. For more details, please contact the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 35 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 11 years old stay for € 45 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for € 75 per person per night when using an existing bed.
    Children from 3 years old to 11 years old stay for € 45 per person per night when using an available extra bed.
    People 12 years old and over stay for € 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 8507 reviews
Cleanliness: 8.2
Service: 8.7
Location: 10
Room Quality: 8.7
Amenities: 9.2
Value for Money: 7.7
Food and Beverage: 8.7
Overall Experience: 9.2
K
Karina • couple • dk
9
Pros:

Værelset, udsigten og beliggenheden

2026-07-11 • via Nuitee
T
Thomas • couple • de
10
Top Erlebnis
Pros:

Sehr luxuriös und natürlich tip top sauber, aber Preisleistung na ich weiß nicht.
Aber ein Erlebnis, muss man erlebt haben.
Das Hotel in Verbindung mit „MJ – Das Michael Jackson Musical“ ein top Erlebnis

Cons:

Nur der Preis, aber für das Luxuriöse Hotel OK

2026-07-11 • via Nuitee
K
Karoline • solo_traveller • at
10
2026-07-11 • via Nuitee
M
Michael • solo_traveller • de
9
2026-07-11 • via Nuitee
M
Melanie • couple • de
10
2026-07-11 • via Nuitee
A
André • couple • de
9
Super toll. Ein absolutes Erlebnis.
Pros:

Der Blick aus dem Fenster - unbezahlbar

Cons:

Die Regendusche hatte sehr viele Kalk verstopfte Düsen.

2026-07-11 • via Nuitee
F
Floor • couple • ch
8
Pros:

The view is magnificent
The bed is comfortable
The wellness area and pool were nice
The location is great

Cons:

The room is expensive (for the value)

2026-07-10 • via Nuitee
J
Jozef • couple • sk
10
2026-07-10 • via Nuitee
I
Ina • couple • de
8
Ich komme gern wieder, würde aber außerhalb frühstücken
Cons:

Das Frühstück war enttäuschend im Vergleich zu der Unterbringung

2026-07-10 • via Nuitee
E
Eike Clemens • couple • de
10
2026-07-10 • via Nuitee
J
Jan • couple • de
7
Great location with gorgeous views
Pros:

The panoramic view is gorgeous

Cons:

The friendliness and flexibility of the staff is average at best.
The bar is small and selection of drinks is even smaller…

2026-07-10 • via Nuitee
G
Gerd • couple • de
9
2026-07-10 • via Nuitee
C
Christine • couple • de
10
2026-07-10 • via Nuitee
A
Anja • couple • de
10
Einfach nur toll
Pros:

Alles

2026-07-10 • via Nuitee
J
Jeannette • couple • ch
9
Spektakuläres Zimmer in einem spektakulären Hotel; das Frühstücksbuffett ist kaum zu toppen.
2026-07-10 • via Nuitee
F
Franz • extended_group • de
5
Pros:

Frühstück, Lage ist einzig

Cons:

Gegenüber vorherigen Aufenthalten war das Zimmer mangelhaft( Tresor, Beleuchtung usw.)
Das Personal war teilweise freundlich, teilweise überfordert bis unfreundlich

2026-07-10 • via Nuitee
O
Olaf • extended_group • de
9
2026-07-10 • via Nuitee
R
Rudolf • couple • de
8
2026-07-09 • via Nuitee
P
Pascal • solo_traveller • ch
9
Pros:

Lage und Ambiente

Cons:

Kissen

2026-07-09 • via Nuitee
R
Ralf • couple • de
8
2026-07-09 • via Nuitee