The Westin Hamburg Elbphilharmonie

Hotels
Westin
8.8 (8014 reviews)
Platz der Deutschen Einheit , Hamburg , de

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Stunning views
Excellent location
Cons:
Cleanliness issues
High breakfast prices

Categories

Cleanliness
8.2
The room was dirty and required cleaning upon request.
Service
8.7
Service was standard for a hotel of this rating, with some complaints about delays.
Location
10
Fantastic location with stunning views of the harbor.
Room Quality
8.7
Great room with a wonderful view, but some perceived wear and tear.
Amenities
9.2
Amenities like the spa and pool were enjoyable.
Value for Money
7.7
The price doesn't match the overall offering, especially for breakfast.
Food and Beverage
8.7
Breakfast was good but not exceptional for the price.
Overall Experience
9.2
Overall a pleasant stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:03

Property Description

Luxurious Accommodation with Stunning Views
The Westin Hamburg, situated in the iconic Elbphilharmonie building, offers breathtaking views of the Elbe river and the city. Guests can unwind in the spa, dine in the restaurant, and host events in modern facilities.

Modern Amenities and Comfort
With free WiFi available throughout the property, guests can stay connected effortlessly. The rooms are equipped with cozy seating areas and flat-screen TVs for entertainment.

Delicious Dining Options and Nearby Attractions
Start your day with a delicious buffet breakfast at Fang & Feld Restaurant. Explore nearby attractions like HafenCity, St. Michaelis Church, and the vibrant Speicherstadt within minutes.

Experience luxury and convenience at The Westin Hamburg - book your stay now for an unforgettable experience!

Important information:

Hamburg Culture & Tourism Tax applies and will be added to all reservations. This tax will be collected at the property. For more details, please contact the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 35 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 11 years old stay for € 45 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for € 75 per person per night when using an existing bed.
    Children from 3 years old to 11 years old stay for € 45 per person per night when using an available extra bed.
    People 12 years old and over stay for € 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 8014 reviews
Cleanliness: 8.2
Service: 8.7
Location: 10
Room Quality: 8.7
Amenities: 9.2
Value for Money: 7.7
Food and Beverage: 8.7
Overall Experience: 9.2
S
Sabine solo_traveller de
10
2026-04-18 via Nuitee
C
Christian couple ch
10
2026-04-18 via Nuitee
S
SHAIKH MUALLA HUMAID couple ae
8
2026-04-18 via Nuitee
D
Dimitrios couple de
9
2026-04-17 via Nuitee
S
Stefan solo_traveller de
10
2026-04-17 via Nuitee
G
Günther solo_traveller at
10
Pros:

Großartige Aussicht auf Hafen und Hamburg, idealer Ausgangspunkt zum Erkunden der Stadt, Lage zur Elbphilharmonie

2026-04-17 via Nuitee
M
Monika couple at
9
Schöne Stadt
Pros:

Die Lage und die Aussicht sind top

Cons:

Durch die vielen Besucher der Elbphilharmonie ist ein ziemliches Gewurl in der Lobby

2026-04-17 via Nuitee
W
Waelti family_with_children ch
10
2026-04-17 via Nuitee
E
Eamon couple ie
10
Fabulous
Pros:

Everything especially the design and the window in our bedroom

Cons:

Nothing

2026-04-17 via Nuitee
W
Wolfgang solo_traveller de
9
2026-04-17 via Nuitee
V
Vit solo_traveller cz
10
2026-04-17 via Nuitee
S
Susanne solo_traveller ch
7
2026-04-16 via Nuitee
S
Sven couple at
10
Wir haben unseren Aufenthalt sehr genossen und kommen aufjedenfall wieder!
Pros:

Es war ein wunderbarer Aufenthalt. Service war exzellent. Die Zimmer waren zwar etwas in die Jahre gekommen und zeigten leichte Gebrauchsspuren, jedoch haben die makellose Sauberkeit und der traumhafte Ausblick den Wohlfühlfaktor auf ein sehr hohes Niveau gehoben. Gym und Pool sind perfekt für eine kurze Auszeit. Parkplätze sind groß und auch das Laden unseres E-Autos hat einwandfrei funktioniert.

2026-04-15 via Nuitee
M
Meister solo_traveller de
8
2026-04-14 via Nuitee
S
Salomón solo_traveller de
10
2026-04-14 via Nuitee
M
marina family_with_children ro
10
perfect for a perfect concert
2026-04-14 via Nuitee
A
Angelika couple de
10
Pros:

Es war einfach traumhaft schön.

2026-04-13 via Nuitee
G
Gerhard solo_traveller de
9
Der Aufenthalt war aussergewöhnlich und erholsam
Pros:

Der Blick aus dem Fenster auf den Hafen.

Cons:

keine negativen Erfahrungen

2026-04-13 via Nuitee
couple de
9
2026-04-13 via Nuitee
C
Christian couple de
7
Aufgrund der Lage gut, aber Service und Rest m.M.n keine 4/5 Sterne.
Pros:

Die zentrale Lage und Aussicht war gut

Cons:

Zimmerservice , Schlecht eingewiesenes Personal beim Frühstück, Zustand des Zimmers (Löcher im Sessel) , Toilettenpapier in der Toilette , Flecken an der Decke im Bad, Umgang des Personals beim Check-In

2026-04-13 via Nuitee