La Ceiba Hotel Spa

Hotels
Independent
8.4 (338 reviews)
Av. Dominguez Ruiz 300, San Jacinto, Chiapa de Corzo, CHIS, 29160 , Chiapa de Corzo , MX

Facilities

Full-service spa
Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Breakfast available (surcharge)
Safe-deposit box at front desk
Full-service spa
Smoke-free property
Pool umbrellas
See all facilities

Review Highlights

Pros:
Beautiful gardens
Friendly staff
Cons:
Cleanliness issues
Old room facilities

Categories

Cleanliness
7.68
Multiple reviews mentioned cleanliness issues, particularly with bathrooms and general maintenance.
Service
9.15
Positive sentiments about the kindness of staff and helpfulness, particularly noted in several reviews.
Location
9.19
Numerous reviews praised the hotel's convenient and beautiful location near the square.
Room Quality
7.64
Mixed sentiments; some rooms noted as old and with issues like no hot water.
Amenities
8.17
Amenities were appreciated, though some basic ones like a fridge were missing.
Value for Money
8.13
Some reviews pointed out concerns with price during busy times, but generally regarded as fair.
Food and Beverage
8.68
Overall positive feedback on the breakfast and restaurant service.
Overall Experience
8.55
General satisfaction with the hotel experience, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 03:43

Property Description

Indulge in a unique experience at La Ceiba Hotel Spa, your sanctuary in the heart of Chiapa De Corzo.

Relax and Rejuvenate
Pamper yourself at our exquisite spa, offering a variety of treatments including massages, facials, and body treatments for a complete renewal of mind and body.

Culinary Delights
Savor authentic Mexican cuisine at our on-site restaurant, Árbol de la Vida, which boasts stunning garden views. Enjoy a leisurely buffet breakfast during weekends or opt for room service to relish your meal in the comfort of your room.

Convenience at Your Fingertips
Our hotel features essential amenities including a business center, a 24-hour front desk, and comfortable accommodations with flat-screen televisions and complimentary Wi-Fi, ensuring your stay is both productive and relaxing.

Book your stay today and experience the charm and luxury of La Ceiba Hotel Spa!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TGZ

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8.4
Based on 338 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 7.64
Amenities: 8.17
Value for Money: 8.13
Food and Beverage: 8.68
Overall Experience: 8.55
E
Emiliano couple se
8
Very nice hotel in a wonderful town
2026-02-09 via Nuitee
S
Sergio family_with_children mx
9
Pros:

Habitación muy comodas y limpias

2026-01-27 via Nuitee
L
lyn couple us
9
Best place to stay for festivals and short visits. Beautiful grounds and close to the major airport.
Pros:

gorgeous gardens and pool

Cons:

no oelectric outlet by the beds. Bathroom Towels were worn and thin.

2026-01-24 via Nuitee
M
Mundy couple us
9
second time at La Ceiba
Pros:

location is excellent! reception and housekeeping staff are polite and attentive. generally delightful. second time staying at La Ceiba. We love the cantina by the pool, also. restaurant staff were friendly.

2026-01-22 via Nuitee
E
Erika Jassiley family_with_children mx
7
Lugar encantador, con bellos jardines y comida sabrosa, a excepción sus camas duras e incómodas
Pros:

Rico y muy variado, el café delicioso

Cons:

El precio,

2026-01-20 via Nuitee
M
Marieke family_with_children nl
8
2026-01-19 via Nuitee
P
Paulette extended_group ca
10
I had a good swim in the pool. I liked your shower. thanks
Cons:

The expression bus shuttle from hotel to airport usually means that the transportation is free. Perhaps change the work in English from shuttle to taxi reservations. I could not charge my cell phone July 25-26 due to low electricity source when generator used jul 26 am due to electricity shutdown and storm warnings. Reception did not come to my #203 room door at 3:15am sat July 26 as agreed around 9pm fri July 25 in case my cell phone was uncharged. I had a taxi waiting to go to he airport at 3:30. Luckily I woke up in time and went down at 3:35am. The front door gate was locked from the inside. The desk agents opened for me. All worked out. Thanks.

2026-01-19 via Nuitee
M
María Teresa family_with_children mx
9
Fiesta del parachico
Pros:

La decoración

Cons:

Q eleven los precios cuando es la feria del parachico

2026-01-18 via Nuitee
E
Ezequiel family_with_children mx
10
Relajamiento
Pros:

Los jardines que tiene el hotel.

Cons:

La ventanita del baño no tiene para cerrar, solo tiene tela mosquitero y entra el aire frio.

2026-01-13 via Nuitee
M
Megan family_with_children us
10
Peaceful hotel with beautiful gardens
Pros:

Clean room and peaceful, beautiful garden like grounds. We enjoyed the pool and restaurant

Cons:

More towels could be provided for the pool and bathrooms.

2026-01-12 via Nuitee
V
Vincent extended_group fr
7
2025-12-31 via Nuitee
Y
YLENIA family_with_children it
8
2025-12-28 via Nuitee
A
Anilu couple mx
9
Hermosos jardines
Pros:

Los anfitriones muy amables, la chica que atiende la cafertería en el hotel muy amable (creo que era Eli) Lo mismo la hija de los dueños (una discupa no me acuerdo du nombre, rápidamente atendió mi petición de que cambiaran un mantel sucio en el restaurante.

Cons:

La limpieza en general. El baño olía a caño y aunque muy amablemente trararon de quitar el olor creo que es un problema de instalación

2025-12-27 via Nuitee
D
Davide family_with_children mx
5
No volvería...
Pros:

La ubicación

Cons:

Mucha falta de mantenimiento, restaurante solo atiende hasta las 2 pm (no tienen cena), el Internet es muy malo

2025-12-23 via Nuitee
L
LOPEZ GONZALEZ couple mx
3
Pros:

Buen trato de su personal

Cons:

No había agua caliente en la regadera, y fueron algo especiales con nuestra mascota a pesar de decir que eran PET friendly

2025-12-21 via Nuitee
A
Albert family_with_children nl
9
Oasis of peace
Pros:

They have a beautiful garden. A true oasis of peace just a short walk from the central square. We saw an opossum, hummingbird and an iguana. There are also some friendly cats. The hotel provides a decent breakfast and there is a nice bar that's open until 10pm.

Cons:

The only thing preventing a perfect score was the amount of hair in the shower and on its walls

2025-12-14 via Nuitee
J
jocelyne family_with_children ca
8
Pros:

Bel hôtel en retrait mais près du centre
La piscine
La dimension des chambres

2025-12-11 via Nuitee
P
Page family_with_children us
6
2025-12-07 via Nuitee
E
Elena family_with_children us
10
2025-12-02 via Nuitee
A
ANOUK solo_traveller fr
10
Havre de paix
Pros:

Parking de l hotel juste en face, jardín tres très beau, restaurant avec bon petit déjeuner, super service, chambre très propre avec avec bonne literie. Calme. Vraiment très chouette et spacieux.

Cons:

Rien

2025-11-26 via Nuitee