Seven Hills Inn

We entered into a contract with Seven Hills to rent the entire inn for our guests to stay the weekend of our wedding in October. We were required to put down a 50% deposit which was equal to over $20k, and were told that as long as we booked >80% of their rooms, we would receive the full deposit back following the weekend (we booked 53/57 rooms). IT HAS BEEN TWO MONTHS SINCE AND WE HAVE RECEIVED NO MONEY BACK, AND THE MANAGEMENT IS NOT RESPONDING TO OUR EMAILS.

Immediately after the weekend we asked for an invoice detailing what our refunded deposit would be. We knew that our bridal suite rate would be deduced, as well as the fees for a brunch we hosted on site Sunday (event fee, alcohol & bartending fee which totaled ~$7k), and alcohol we purchased for our guests to drink after the wedding, but the invoice we received included an additional $8k worth of fees that we were never told about ahead of time and did not agree to.

When we attempted to dispute the charges, the manager stopped responding and we are now over two months past the event with no idea when or if we’ll ever receive our deposit back. BE CAREFUL before choosing Seven Hills, and if you do, prepare to be cheated out of thousands of dollars!!!

Great breakfast, amazing property, comfortable beds! Water in shower wasn’t hot, had to take a “warm-cold” fast shower but it didn’t matter. The view, the quiet, nature and siting areas made the stay perfect. Will come again!!

Just ….. breathtaking!

Very helpful staff and willing to ensure our needs were meet

Champagne Style w/ Beer Price!
Outstanding Inn TOP-TO-BOTTOM!
Highly Recommend!

the room was fine for the price. niceand quiet. just a few issues:
it smelled a little like mildew,
the shower was strong but only horizontal,
no blackout curtains and so there was a lot light flooding into the room,
too hot and no temperature control, I just opened the window.

Friendly staff, beautiful main house.

Impressed by the inn

I loved playing on the same piano as Leonard Bernstein!

We had a wonderful stay, it was just as we expected, A touch of old New England. Breakfast was Excellent. The one lady who greeted us and checked us in was super nice and upbeat. We walked the grounds and enjoyed this very much.
Thanks for the experience.

This place is an old ‘estate’ cottage/home that is now an inn with motel added. The staff are excellent and give guests a wonderful history of the home during the delicious breakfast. Lots of delightful stories about the owners over the years and the many well known musician guests who stayed at this inn during the Tanglewood musical festival. It definitely is a little tired and needs some TLC but the history and staff make up for it!!

The best part was the staff -especially the concierge She was a wealth of knowledge in helping to plan our stay. Can not thank her enought . Also I must mention Gracy who was responsible for the breakfast. She knew so much history of the hotel. She was a friendly staff that treated us warmly.

Great stay. Debbie the concierge was fantastic and very helpful.

This was one of the worst hotel stays I've had. I'm ok with a cheap hotel, but this reservation was not cheap. I was there for a wedding and the negotiated rate was $385/night.

I should have known something was up when no one ever answered the phone during the reservation process and I had to always leave messages. Even when I left a specific question on the voicemail, the return call I got did not address it. If you arrive late, there is no one to check you in. You are instructed to fill out a piece of paper left on a table in the front with the provided pens, but of course there is no pen.

The worst is the rooms: the room stank of mildew and mold, the paint was peeling off the ceiling of the shower, there was hair in the shower, and the floor of the bathroom was covered in black and red mold. I wish I had brought shower shoes. The door would not lock, despite my best efforts and those of several people I recruited as they walked past my room.

At least I had hot water, not something everyone in my party got to enjoy. Two other family members had rooms without hot water. If you call the front desk to tell them this, no one picks up, and you are instructed to send an email for "emergencies." This is in addition to the toilet paper holders falling off the wall, and an alarm that went off at 5 am.

The walls are paper thin, there is no carpeting in the rooms, but the motel-like walkways outside are full of soggy carpet, so your room ends up full of mud and dirt. You need to walk around with socks on, which are black by the time you leave.

I feel bad for the bride and groom who chose this hotel for their wedding guests, as I think they were pretty embarrassed by

Very nice property. Room clean with big bathroom. Only lack microwave and would be nice to have a chair. Breakfast regular offerings. Front desk staff friendly. Good value.

We arrived after dark and the entrance to office to get key was unlit. Our room was very clean with modern fixtures. The bed was comfortable and the bedding linens very comfortable. The heat would not come on, so it was a bit chilly in the morning(60 ish) and the water was warm but not hot enough for a shower. Continental breakfast was good. I would give this property another chance but only average this stay.

Lovely location and extremely friendly and helpful staff. I would gladly stay here again.

The grounds were beautiful. One negative was at breakfast. Some staff were eating there ( totally fine) but maybe a little instruction on the difference between a dining room and a diner. ( dishes clattered into the hopper, shouting across the room to each other).

Room Was not I expected

Was just ok


Was expecting a more cozy experience

Love the property and its history. Breakfast was great. We had no hot water in our room, very sad.