Grand Vista Hotel

Hotels
Independent
8.4 (122 reviews)
11597 Scott Hwy, Helenwood, Tennessee, 37756 , Helenwood , US

Pets allowed

Facilities

Free breakfast
Free WiFi
Continental breakfast
Outdoor pool - seasonal
Free breakfast
Safe-deposit box at front desk
Free newspapers in lobby
Smoke-free property
Wheelchair accessible parking
Braille or raised signage
See all facilities

Review Highlights

Pros:
Great staff
Clean room
Cons:
No breakfast
Limited amenities

Categories

Cleanliness
8.29
Some cleanliness issues noted, such as stained towels.
Service
9.76
The staff was described as great and kind.
Location
9.3
Convenient location near the national park, gas, and food.
Room Quality
8.75
Rooms were clean and newly upgraded but had some issues with amenities.
Amenities
7.28
Lack of internet, breakfast, and vending choices negatively impacted score.
Value for Money
8.74
Good value for a cheap place to lay your head.
Food and Beverage
5.79
No breakfast as advertised, which was disappointing.
Overall Experience
9.26
Overall, a good experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:15

Property Description

Escape to the charming Grand Vista Hotel, a haven of comfort and convenience in Helenwood, just moments away from local attractions.

Recreational Opportunities
Dive into relaxation at our seasonal outdoor pool, or stay active with nearby hiking trails and parks. Whether you want to unwind or explore, adventure awaits right at your doorstep.

Comfort and Connectivity
Our 49 air-conditioned rooms feature modern amenities, including flat-screen televisions and complimentary Wi-Fi. Enjoy the ease of in-room refrigerators for your snacks and drinks, ensuring your stay is both comfortable and convenient.

Complimentary Breakfast & Amenities
Start each day with a delicious complimentary continental breakfast served daily. With laundry facilities, a vending machine, and free self-parking, your every need is taken care of at Grand Vista Hotel.

Book your stay with us today to experience ultimate relaxation and adventure in one delightful package!

Important information:

  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8.4
Based on 122 reviews
Cleanliness: 8.29
Service: 9.76
Location: 9.3
Room Quality: 8.75
Amenities: 7.28
Value for Money: 8.74
Food and Beverage: 5.79
Overall Experience: 9.26
P
PATRICIA
10
Pros:

Needs some updating such as doors locks. Needs some more attention to cleaning such top covers, towels and some walla.

2025-09-30 via Nuitee
P
Pamela
8
Pros:

Had to call a number for someone to come check us in. Our room was clean. Bed was firm. Pillows not so nice, but we had our own so no problem. It is OK for an overnight stay. Not sure I would stay 2 nights.

2025-09-08 via Nuitee
M
Melissa family
6
Pros:

The staff was great. The parking lot was convenient but could use a little clean up. The room was nice. The towels were clean but stained. It was close to the national park ,gas and food. Overall, it was a good experience. The best thing to me was the shower was excellent ( good pressure, temperature and clean).

2025-08-17 via Nuitee
G
GEORGE
4
Pros:

No internet or Wi-Fi, No Breakfast, No wake up call available, No alarm clock in room, very limited vending machines with very limited choices, The front office was locked up the day I stayed.

2025-08-04 via Nuitee
L
Lori
6
Okay
Pros:

Cons: There is no continental breakfast, as advertised. The property is in desperate need of updating. The hot tub has been drained.

Pros: The service staff were very kind. If you’re looking for a cheap place to lay your head, it gets the job done.

2025-08-03 via Nuitee
L
Linda
8
Pros:

Only problem was no Wi-Fi. But they had been hit by lightning earlier in the week and hadn’t been fixed.

2025-07-30 via Nuitee
G
Gary
10
Pros:

Very nice hotel out in a pretty rural area. Nice pool. I was in a newly upgraded room which was nice. My only suggestion for improvement is the toilet is very, very low, for older people that’s difficult and no handrails or pull bars. Other wise great.

2025-07-22 via Nuitee
L
Lori
6
Our stay
Pros:

Advertising says continental breakfast and none was supplied.

2025-07-16 via Nuitee
R
Robert
8
Pros:

Best motel within 20 miles.

2025-07-09 via Nuitee
J
Jean family
10
Pros:

Very clean rooms

2025-06-26 via Nuitee
S
sara family
6
Pros:

The property was nice with Comfortable beds, There was a latch lock for safety. No free breakfast and staff in the am weren’t super friendly. Coffee in the room could use an upgrade. Also there was bugs seen on the property.

2025-06-17 via Nuitee
K
Kurt
8
Pros:

This property is good. I will stay there again.

2025-05-17 via Nuitee
G
Gregory family
10
Pros:

Property was clean, our room(106) appeared to have some mold on the ceiling. Not a bad place to stay overnight

2025-05-16 via Nuitee
V
Verified traveler
6
Pros:

Website stated breakfast was included but were told no breakfast was being offered when we arrived. We asked for a discount but were told no.

2025-04-27 via Nuitee
J
Jeremy
4
Pros:

Booked and paid for a room with a king bed, Had to call to have someone let us in due to arriving late. Went to my room and had 2 small beds. Office was already locked back up so i just dealt with it. Ended up only being charged for the double beds but its still not what i wanted

2025-04-13 via Nuitee
Z
Zsuzsi
4
Pros:

Not my first choice:

2025-04-10 via Nuitee
T
Thomas
6
Pros:

Be nice if they would change the towels instead of leaving dirty ones up. Also the ice vending area is sketchy as hell.

2025-03-14 via Nuitee
D
David
6
Dirty
Pros:

The room was very dirty. The bedding was filthy and had to be changed, shower was grimy, and it was like the floor had never been swept. The service was fairly quick when new bedding was asked for.

2024-12-22 via Nuitee
S
Stephen partner
10
Pros:

Pleasantly surprised! For the budget conscious traveler, this hotel is a 1. Clean, renovated rooms, very nice employees, you can't lose staying here.

2024-12-21 via Nuitee
E
Esther
10
Excellent Overnight
Pros:

This was a great place. Not expensive, excellent bedside reading lights, a good shower, a fridge is good shape, with a freezer.

2024-11-07 via Nuitee