Grand New Century Hotel Hangzhou Sumtime

Hotels
•
CN New Century
8.2 (15 reviews)
#297, NO.5 Street, Economic-Technological Development Area, Hangzhou, Zhejiang, 310018 , Hangzhou , CN
86-571-86886088

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Facilities

Meeting rooms
Fitness facilities
Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Fitness facilities
ATM/banking
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Good breakfast service
Cons:
Shower temperature issue

Categories

Cleanliness
7.84
The room was clean and well-maintained, contributing positively to satisfaction.
Service
8.31
Provided hospitality during breakfast, indicating a strong service quality.
Location
8.35
Not explicitly mentioned, assumed to be standard quality for this hotel tier.
Room Quality
8.3
The room was spacious and comfortable, enhancing the overall stay.
Amenities
8.33
Not explicitly mentioned, assumed to be standard quality for this hotel tier.
Value for Money
8.29
Exceeded expectations for the price, indicating great value.
Food and Beverage
8.34
The breakfast buffet offered good options and service.
Overall Experience
7.81
High satisfaction with the stay overall, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 02:37

Property Description

Recreational Amenities: Indulge in relaxation at the indoor pool and fitness center.

Culinary Delights: Experience Modern European cuisine at Di Zhong Hai Café or enjoy 24-hour room service.

Convenience and Comfort: Benefit from complimentary Wi-Fi, concierge services, and a business center for a seamless stay.

Immerse yourself in luxury at Grand New Century Hotel Hangzhou Sumtime, perfectly located for exploring Hangzhou's attractions. Book now for a memorable stay in Jianggan district.

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals not allowed

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

See all policies

Location

Guest Reviews

8.2
Based on 15 reviews
Cleanliness: 7.84
Service: 8.31
Location: 8.35
Room Quality: 8.3
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 8.34
Overall Experience: 7.81
H
hideki
8
満足度の高いホテルです。
Pros:

価格以上に満足度の高いホテルでした。部屋も広く、清掃も行き届いて綺麗でした。
朝食会場のブッフェでもホスピタリティあるサービスを提供してもらえました。
ただ、唯一シャワーの温度が高くならず、冷たい想いをしたのが欠点です。

2025-09-16 • via Nuitee
P
PENG
10
Pros:

ok

2025-05-24 • via Nuitee
L
Lubica • friends
8
Pros:

-

2024-06-10 • via Nuitee
Y
YI FANG
10
Pros:

Service is good. They provide fruit every day.

2023-12-09 • via Nuitee
C
CHING YUAN
6
Pros:

CHECK IN時的男服務員態度不是很理想..雖然工作很累,但還是希望能保有一絲絲的服務精神來面對每一位客人...

2023-08-22 • via Nuitee
V
Verified traveler
10
매우 만족스러움
Pros:

모든면에서 매우만족

2020-01-20 • via Nuitee
V
Verified traveler • family
10
Pros:

This is a very good hotel with great breakfast. There are minimart and several food shops nearby the hotel. Their staffs are friendly but not fluently speaking English.

2019-12-09 • via Nuitee
V
Verified traveler • self
8
Pros:

全体的には概ねよかったと思いますが、部屋の空調を暖房に設定しても風だけで暖かい空気が出ず、室温は19-20℃のままでしたので、ちょっと寒い思いをしました。
朝食のバイキングは種類が多く味も良くて大変満足しました。
ホテルのスタッフは、フロント以外は英語が話せる人があまりいないようで、若干苦労しますが、なんとかなるレベルです。

2019-11-16 • via Nuitee
V
Verified traveler • self
6
Pros:

飛行場からタクシーで1時間、市内の移動は便利だ。朝食の朝粥などは豊富で、美味い。バンやハム、チーズ、コーヒーなどは美味しくない。毎日、部屋にフルーツがサービスで届けられる。新鮮で美味い。

2019-11-14 • via Nuitee
J
jackie • friends
4
Pros:

breakfast in cafeteria is food is bad, not enough western food

2019-10-27 • via Nuitee
H
Hsu • family
10
Pros:

Great experience! Clean room, nice breakfast, great customer service

2019-08-16 • via Nuitee
V
Verified traveler
10
Good breakfast
Pros:

excellent breakfast, clean room, free fruit everyday

2018-12-29 • via Nuitee
H
Hsiu-Chuan
8
表現中等
Pros:

還可以，表現中規中矩。會再考慮入住。

2018-06-28 • via Nuitee
A
Ananya
6
Pros:

It was ok.

2016-11-13 • via Nuitee
V
Verified traveler
8
깨끗한 호텔
Pros:

굉장히 깨끗했습니다. 시설도 노후되지 않아보였고 만족스러웠습니다. 무엇보다 조식이 좋았습니다.

2016-10-28 • via Nuitee