The Bushel by Greene King Inns

Hotels
Greene King's Pubs & Hotels
8 (1150 reviews)
28-29 St Johns Street , Bury Saint Edmunds , gb

Free

Facilities

Offsite parking discounted rates available
Parking
Restaurant
Facilities for disabled guests
Wheelchair accessible
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable room
Good breakfast
Cons:
Hard mattress
Dated bathrooms
Noise issues

Categories

Cleanliness
7.39
Some mentioned areas needing work like scuff marks on walls and dated bathrooms.
Service
8.86
Staff received high praise for friendliness and responsiveness.
Location
8.9
Great location mentioned multiple times, convenient for events and town center.
Room Quality
7.35
Several comments about hard beds and areas needing redecorating.
Amenities
7.88
General standard offerings with some noted issues like WiFi reliability.
Value for Money
7.84
Decent pricing for the location and services, though some complaints about extra charges.
Food and Beverage
7.89
Breakfast quality praised, but some self-service complaints.
Overall Experience
7.86
Positive reactions overall with noted areas of improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:42

Property Description

Charming Accommodation in Bury Saint Edmunds

Convenient Location: Located just 500 meters from The Apex, The Bushel by Greene King Inns offers easy access to nearby attractions such as Hedingham Castle and St Edmundsbury Cathedral.

Comfortable Rooms: The hotel provides well-equipped rooms with amenities including a desk, bed linen, and towels, ensuring a comfortable stay for guests.

On-Site Dining and Parking: Guests can enjoy the convenience of a restaurant and bar on the premises, as well as free private parking. Plus, with free WiFi throughout the property, staying connected is a breeze.

Experience the charm of Bury Saint Edmunds at The Bushel by Greene King Inns. Book your stay now for a delightful getaway.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 1150 reviews
Cleanliness: 7.39
Service: 8.86
Location: 8.9
Room Quality: 7.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 7.89
Overall Experience: 7.86
A
Anne-Marie solo_traveller gb
8
My four night stay exceeded my expectations with the whole team making me feel very welcome.
Pros:

The Bushell is located near to both rail and bus stations. My room was very comfortable with all the facilities I required and the choice of breakfast menu was superb.

Cons:

I have absolutely no complaints

2026-05-16 via Nuitee
L
Lucy couple gb
9
Great stay albeit too short,great location near to town,shops,theatre and had a car park to use
Pros:

Great location,that's why I chose it,great price and had parking

Cons:

Not really anything I did not like

2026-05-16 via Nuitee
J
John solo_traveller gb
7
Pros:

Room size was excellent, shower was good.

Cons:

There was a buzzing sound all night which I could not find the source of in the room

2026-05-16 via Nuitee
M
Michael solo_traveller gb
8
Pros:

Easy walk from both station and town centre. Friendly staff serving a decent breakfast. Bed comfortable and shower good. Classic rooms above a pub, not really a hotel.

Cons:

Decor getting a bit tired, small tear in net curtain and carpet. Live music in bar on Saturday night was very loud in the room, it stopped before I went to bed but worth checking when if you want a quiet evening in your room.

2026-05-16 via Nuitee
R
Richard couple gb
10
Pros:

Everything

Cons:

It was all good and very central to town

2026-05-15 via Nuitee
C
Christopher solo_traveller gb
8
Pros:

Location and near to bus station. Not noisy at night.

Cons:

O

2026-05-15 via Nuitee
V
Vanessa couple gb
7
Relevant hotel
Pros:

The bed was comfortable, I slept very well!

Cons:

My boyfriend slept well, but he was woken up during the night by a guest who was next door. The hotel walls are quite thin, which caused him to wake up to the guest talking. Another bad thing was that the next day we went to have breakfast. Of course, it was 10:30 in the morning, but the attendant told us to look at the menu and choose what we wanted. But when we went to order the food, they said they couldn't, that breakfast wasn't available. We were a little confused, since he told us to look at the menu and choose what we wanted.

Another equally important detail is that the television in the room is not a Smart TV, so we practically couldn't watch what we wanted.

The room could also be better ventilated. It had a slight (damp, closed) smell.

2026-05-14 via Nuitee
J
john couple gb
8
2026-05-14 via Nuitee
K
Kirkland couple gb
8
Very enjoyable and a great location
Pros:

Very friendly and helpful

Cons:

Not so great if you’ve not got great mobility, lot of steps and the stairs are very narrow and steep

2026-05-14 via Nuitee
A
Aeron solo_traveller gb
8
top location in town, ideal for a weekday stay
Pros:

great bit of dinner, very good breakfast.

2026-05-14 via Nuitee
E
Enid couple gb
10
Great place for a stay in Bury. it's a lovely town with lots of shops and a great food market.
Pros:

excellent location in St Johns street where there are lots of lovely independent shops. car park a real bonus. Massive walk-in shower Really helpful staff. Good breakfast

Cons:

lots of steps in the pub--but it is old. Stairs to room a bit of a challenge. there are ground floor rooms (didn't know that) or I would have booked it

2026-05-12 via Nuitee
H
Helen extended_group gb
4
Disappointing and probably will avoid Greene King inns in future.
Pros:

The receptionist who greeted us was excellent - polite, cheerful and very helpful.
We also liked the proximity to the town centre.

Cons:

The breakfast arrangements - the request form was not really fit for purpose so difficult to be sure and clear what you were ordering. Disorganised in terms of not having juice glasses, cereal bowls, etc on hand without asking. Difficult arrangement for making tea. Staff less cheerful and helpful than receptionist. - almost surly.
Requested rooms close together - couldn't have been further apart.
First come, first served car parking places not made clear on initial booking.

2026-05-11 via Nuitee
A
andrew solo_traveller gb
6
Cons:

Breakfast cofee was cool and week

2026-05-11 via Nuitee
N
Neil solo_traveller gb
9
2026-05-09 via Nuitee
V
Vivienne couple gb
8
Suited our needs
Pros:

Location

Cons:

Small room

2026-05-06 via Nuitee
S
Sophie solo_traveller gb
8
2026-05-04 via Nuitee
T
Theresa solo_traveller gb
8
Good location. Friendly, welcoming staff. But a few things need tweaking to make it excellent
Pros:

Newly refurbished and room was lovely. Very welcoming staff.

Cons:

Tv said ‘no signal’. Staff the next morning suggested it might be a loose connection. Breakfast was rather underwhelming.

2026-05-04 via Nuitee
L
Linda couple gb
8
Nice clean comfortable room,
Pros:

Nice and friendly and helpful

Cons:

Windows are in need of repair

2026-05-03 via Nuitee
B
Brid solo_traveller gb
10
Pros:

Absolutely 💯 Everything
The Manager Steve, is extremely good at his job and very hands on in all areas of running his Business and in return, he has an Amazing team who work so well together and ensuring all the guests feel welcome and have everything they need to make your stay as comfortable as possible.

Cons:

NOTHING!

2026-05-02 via Nuitee
F
Frances couple gb
9
Comfortable & welcoming.
Pros:

Breakfast very good. Ground coffee would been preferable. Young man took our cases upstairs for us which was so helpful - please thank him. All the staff went out of their way to be friendly.

Cons:

No saucers for cups in bedroom or biscuits!

2026-05-01 via Nuitee