INNSiDE by Meliá Frankfurt Ostend

Hotels
Innside by Melia
8.8 (4725 reviews)
Hanauer Landstrasse 81 , Frankfurt/Main , de

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Cons:
Check-in issues
Limited breakfast variety

Categories

Cleanliness
8.65
Several reviews mentioned the rooms being clean and well-kept.
Service
8.85
Generally friendly staff, but noted check-in issues.
Location
9.15
Reviews universally praised the convenient location.
Room Quality
8.95
Rooms described as spacious, modern, and well-equipped.
Amenities
8.55
Amenities were viewed positively, though some minor issues mentioned.
Value for Money
8.65
Guests felt the prices were fair for the quality.
Food and Beverage
8.65
Breakfast was appreciated, but some desire for more variety.
Overall Experience
8.95
Overall, guests expressed a high level of satisfaction despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:42

Property Description

Luxurious Contemporary Accommodation
Experience the modern comfort of our 4-star INNSIDE by Melia Frankfurt Ostend hotel, conveniently situated near Frankfurt Ostbahnhof Station. Relax in our bright, air-conditioned rooms equipped with flat-screen TVs and enjoy complimentary WiFi.

Wellness and Fitness Amenities
Indulge in our sauna and fitness room, available for all guests to unwind and stay active during their stay. Our 24-hour front desk ensures your needs are met promptly for a seamless experience.

Convenient Location and Parking
Located near major attractions like Fair Frankfurt and Cathedral of St Bartholomew Dom St Bartholomaus, our hotel offers private on-site parking for your convenience. Book your stay now at INNSIDE by Melia Frankfurt Ostend for a memorable experience.

Important information:

All cots are subject to availability.

Please also note that guests must provide the credit card used to make the reservation at check- in.

The hotel serves dinner for 35 euros.

When booking 9 rooms or more, different policies and additional supplements may applyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FRA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 22 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 4725 reviews
Cleanliness: 8.65
Service: 8.85
Location: 9.15
Room Quality: 8.95
Amenities: 8.55
Value for Money: 8.65
Food and Beverage: 8.65
Overall Experience: 8.95
D
Daniel Weber solo_traveller de
10
2026-06-27 via Nuitee
A
Alexandra couple de
8
Jederzeit wieder
Pros:

Großzügiges Zimmer toll finden wir die Nutzung der Sauna

Cons:

Es war alles okay

2026-06-24 via Nuitee
G
Giannattasio extended_group it
8
2026-06-23 via Nuitee
I
Ina couple de
8
Schöne Lage in Frankfurt mit vielen kulinarischen Möglichkeiten nebenan
Pros:

Schönes Hotel in zentraler Lage. Freundliches Personal. Self Check in und check out. Das Frühstück war ok, die wichtigsten Dinge waren vorhanden. Mir persönlich haben beim Frühstück ein paar Highlights gefehlt. Parken kann man in der Tiefgarage für 25 Euro pro Tag mit ausreichend Platz für das Auto (auch für große PKW`s). Die Minibar war inklusive und wurde täglich aufgefüllt. Abendessen war ok. Man ist mitten in der Stadt und hat somit viele Ausgehmöglichkeiten, was ich besonders schön fand. Meist alles fußläufig erreichbar.

2026-06-22 via Nuitee
S
Samhr solo_traveller de
7
2026-06-20 via Nuitee
D
Daniel solo_traveller de
7
2026-06-20 via Nuitee
M
Marina extended_group dk
2
Usikkert og beskidt
Cons:

Der var meget dårlig rengøring, mange pletter på sengetøj og beskidt. Vi fandt et dyr, et skægget sølvkræ på det første værelse som vi fik.

På grund af dårlig rengøring fik vi tilbudt et nyt værelse, men vi fik et kæmpe chok for i det andet værelse, var der allerede folk inde i. Det fortalte vi receptionen, og de gav bare et nyt værelse, uden at give en undskyldning.

Det tredje værelse var heller ikke gjort godt rent, og der var pletter, men vi var trætte og fandt os i det.

Vi fik ingen søvn nærmest under hele opholdet, for det var meget utrygt at vide, at personalet kunne lave så stor en fejl at give kort med adgang til andres hotelværelser. Hvis det var de forkerte, der fik adgang, tør jeg ikke tænke på, hvad der kunne være sket. Så jeg vil ikke anbefale det til nogen kvindelige rejsende.

Derudover var området meget utrygt, og vi turde ikke gå rundt om aftenen.

Alt i alt en kæmpe skuffende og skræmmende oplevelse, hvor vi ingen undskyldning eller kompensation fik.

2026-06-17 via Nuitee
L
Lazaros solo_traveller de
10
2026-06-17 via Nuitee
V
Valentina couple nl
9
2026-06-17 via Nuitee
T
Thomas solo_traveller de
6
overall ok
Cons:

Check In super langsam

2026-06-16 via Nuitee
B
Brunnermeier solo_traveller us
10
2026-06-15 via Nuitee
G
Gijs solo_traveller nl
9
2026-06-15 via Nuitee
K
Kristina solo_traveller bg
9
2026-06-15 via Nuitee
E
Elena couple ru
10
2026-06-15 via Nuitee
V
Victicos86 solo_traveller es
9
2026-06-15 via Nuitee
A
Amuah solo_traveller de
9
2026-06-15 via Nuitee
M
Mihael couple de
9
Hohes Leistungsniveau, gerne wieder!
Pros:

Die Zimmer sind sehr funktional eingerichtet, zentrale Lage aber ruhig. Das Personal war professionel, auch ein kleines Problem, das entstanden ist, wurde einfühlsam behandelt und gelöst. Insgesamt eine sehr positive Aura...

Cons:

Obwohl wir bereits Online eingecheckt hatten, hat der Checkin-Prozess unnötig lange gedauert.

2026-06-15 via Nuitee
T
Thomas solo_traveller de
9
2026-06-14 via Nuitee
S
Samantha solo_traveller de
10
2026-06-12 via Nuitee
V
Vladyslav solo_traveller ua
9
2026-06-12 via Nuitee