Sheraton Grand Hangzhou Binjiang Hotel

Hotels
•
Marriott
8.8 (23 reviews)
1769 Jiang Hong Road, Binjiang District, Hangzhou, Zhejiang, 310052 , Hangzhou , CN
86-57-187907777

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Facilities

Meeting rooms
Fitness facilities
Express check-out
Electric car charging station
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Great overall experience
Fantastic hotel quality
Cons:
High coffee prices

Categories

Cleanliness
8.38
Not explicitly mentioned, adjusted due to the comment about high coffee prices suggesting value concerns.
Service
9.35
Standard quality for this hotel tier; positive sentiment overall.
Location
9.39
Standard quality for this hotel tier; positive sentiment overall.
Room Quality
8.84
Standard quality for this hotel tier.
Amenities
8.87
Standard quality for this hotel tier.
Value for Money
8.33
Commented concern regarding price of coffee affects perception of value.
Food and Beverage
8.38
Concerns about pricing affecting value perception.
Overall Experience
8.85
Overall positive impression with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:08

Property Description

Luxurious Amenities
Enjoy a 24-hour health club, indoor pool, and complimentary wireless internet. Indulge in Chinese cuisine at Yue Chinese Restaurant, with 24-hour room service available.

Business and Events Facilities
Benefit from complimentary wired internet, a business center, and 18299 square feet of event space, perfect for conferences and meetings. Free valet parking is also provided.

Convenient Location
Situated in Hangzhou (Binjiang), a short drive from West Lake and Leifeng Pagoda. Explore nearby attractions like Quiantang River Bridge and Hangzhou Olympic Sports Center.

Book now to experience luxury and convenience at Sheraton Grand Hangzhou Binjiang Hotel!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HGH

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Guests are provided with free hand sanitizer

  • General

    Masks are available to guests

See all policies

Location

Guest Reviews

8.8
Based on 23 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.38
Overall Experience: 8.85
J
Jose M
8
muy buen hotel
Pros:

fantastico. no le pongo 5 estrellas porque un cafe que en china cuesta 30 centimos, te lo cobran a 7 usd. por lo demas, perfecto.

2025-09-05 • via Nuitee
A
andy • partner
10
Pros:

Just a wonderful place for work, relaxation and shopping

2025-05-22 • via Nuitee
K
Katia Maria Nardini
6
Pros:

Quartos ótimos e sem carpete, algo raro na china. Café da manhã muito bom.

2025-04-17 • via Nuitee
L
Lai Pong
10
Highly Recommended Hotel
Pros:

The staff is very helpful, nice, and supportive.
The room is clean.

2025-01-08 • via Nuitee
M
MITSURU
10
Pros:

As a Japanese guest, I stayed at this hotel and had no issues with communication since most of the staff could speak English. They were very polite and accommodating, allowing me to enjoy a comfortable stay without any inconvenience. There was always someone at the front desk, which made me feel secure. I would definitely like to stay at this hotel again.

2025-01-05 • via Nuitee
J
jingyao • family
10
Pros:

good place and clean room

2024-06-23 • via Nuitee
V
Verified traveler
10
Comfortable
Pros:

Comfortable and large room. But take note there is a charge for use of disposable amenities like toothbrush and even hand soap (apparently a city council initiative). Nice view and location.

2024-01-09 • via Nuitee
K
KOSHU • family
10
Pros:

Good view

2023-08-30 • via Nuitee
J
Jacob
8
river walk is exceptional
Pros:

fantastic hotel. great location. my only complaint is they must have some mattress protector on the beds, they don't breathe well so i'm sweating at night. walking distance to the mall is also great.

and you get get a several mile walk in next to the river. very scenic and the boardwalk is right across from the hotel. highly recommended to take a walk at night.

2023-08-26 • via Nuitee
V
Verified traveler
6
Pros:

Hotel is definitely NOT as clean as a typical 5 star hotel…
Location is excellent to have a walk along Qiantang river.

2023-06-27 • via Nuitee
T
T • partner
10
Pros:

清潔感があり非常に良かった

2020-10-01 • via Nuitee
C
Clark
8
Pros:

还可以，入门级别的五星，整体条件都不错。只是给的景观大床房房间不规则，睡着不舒服。

2019-02-20 • via Nuitee
C
Cheuk Hong
10
Pros:

nice hotel, but no shops around at night.

2019-01-02 • via Nuitee
F
Fredrik
8
Pros:

A well located hotel not too far from the Airport, train station and the business districts of Hangzhou. Comfortable and good service as you would expect from a Sheraton hotel. The gym would benefit from more gear, but you could still enjoy a reasonable workout. Breakfast was fresh.

2018-12-01 • via Nuitee
F
Fredrik
8
Bra hotell för affärsresa
Pros:

Klassiskt Sheraton hotell med det man behöver på resan. Gym kunde gärna vara lite mer utrustat, men ok.

2018-11-28 • via Nuitee
E
Edward
4
Avoid check in/out
Pros:

Check in and check our was awful .. check out 7am no one on check out desk had to go find someone

2018-07-02 • via Nuitee
X
xinzheng
10
Pros:

酒店位置很好，毗邻钱塘江，酒店设施较新，服务人员热情周到。

2018-02-05 • via Nuitee
L
LUCKY STAR
10
The excellent business hotel in Hangzhou.
Pros:

The Staff is very kind and good English speaking.
The room is cozy and clean.
The breakfast restaurant's food are good enough for the foreigners and staffs is very nice and friendly.
I appreciate this restaurant staff's service.

2017-11-27 • via Nuitee
C
CAROLINA
4
Pros:

Always stay in this hotel but this time they changed the service and conditions, first they wanted to changed to twin bed and they were so impolite

2017-09-24 • via Nuitee
G
gerald
10
Newer Hotel.
Pros:

Very new hotel.
If you "have" to be in Hangzhou China, I recommend this hotel.

2017-08-29 • via Nuitee