Days Inn by Wyndham New Orleans Pontchartrain

Hotels
Days Inn
6.4 (687 reviews)
4180 Old Gentilly Rd , New Orleans , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
BBQ facilities
Luggage storage
Express check-in/check-out
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Poor breakfast

Categories

Cleanliness
4.73
The reviews indicated significant cleanliness issues with dirty rooms and roaches present.
Service
8.7
Most reviews were positive about the staff being friendly and accommodating.
Location
7.74
Location was generally appreciated, being close to food and shopping, but some mentioned safety concerns.
Room Quality
7.19
Rooms were described as either cozy or having issues such as cleanliness and AC problems.
Amenities
6.22
Lack of amenities like a gym and poor breakfast options were major downsides.
Value for Money
6.18
Though some considered it cheap, many felt they got less than what they paid for.
Food and Beverage
4.73
Many reviews reported inadequate breakfast options and cleanliness problems.
Overall Experience
5.7
Mixed reviews overall, with significant room for improvement noted by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:59

Property Description

Convenient Location and Amenities
Days Inn by Wyndham New Orleans Pontchartrain, located just 8.3 km from Mercedes-Benz Superdome, offers a fitness centre, free private parking, and a shared lounge. Guests can enjoy free WiFi, a 24-hour front desk, and an ATM. The non-smoking property, only 9.2 km from Union Station, ensures a comfortable stay.

Comfortable Rooms and Services
The rooms at this 3-star hotel are equipped with air conditioning, flat-screen TVs, and private bathrooms. With amenities like a fridge, kettle, bath, hairdryer, and desk, guests can relax and unwind in style. Additionally, bed linen is provided for a cozy stay.

Convenient Facilities
Days Inn by Wyndham New Orleans Pontchartrain offers a business centre, along with vending machines stocked with snacks and drinks. Whether visiting the Morial Convention Center or exploring Uptown New Orleans Historic District, this hotel caters to both business and leisure travelers.

Book now for a delightful stay at Days Inn by Wyndham New Orleans Pontchartrain.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for US$20 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.4
Based on 687 reviews
Cleanliness: 4.73
Service: 8.7
Location: 7.74
Room Quality: 7.19
Amenities: 6.22
Value for Money: 6.18
Food and Beverage: 4.73
Overall Experience: 5.7
A
Alexander solo_traveller gb
9
Clean and efficient motel, mostly friendly and helpful personnel, great breakfast
Pros:

I enjoyed my stay at this motel. It was convenient and good value for my stay in New Orleans, and the Downtown area was a short drive away. I wouldn't walk around the local area, but the motel and site itself felt safe. Most of the personnel on reception were helpful and friendly, particularly the main manager. The breakfast was also plentiful and a bonus addition to my stay, as was the use of the washing machine.

2026-05-04 via Nuitee
F
Flip couple us
6
Interesting stay, excellent employee
Pros:

The room was okay. The stand out of the whole stay was the gentleman who checked me in. (I think his name was DJ. Not sure if that's initials or his name is DeeJay). He worked with me to get a room that would work for my wife and I. He offered on room that my wife didn't care for so he offered a nicer room at the same price right across the hall. Plus, while I went on a New Orleans city tour in the morning, he allowed me to leave my luggage in the room so I didn't have to leave it in a parked car. Thank you DJ. Very nice of you. Plus, it was a fairly short drive to the French Quarter.

Cons:

A area of town that it was in seemed a bit sketchy. Lots of gang-like youths hanging around and the area had gang graffiti everywhere. But we were not bothered in any way so maybe my inclination is wrong.

2026-05-04 via Nuitee
T
Trudel couple ca
10
Pros:

Propre et petit déjeuner

2026-05-03 via Nuitee
J
Jones solo_traveller us
3
DON'T GET TRICKED, SKIP THIS ONE
Pros:

The room was faily clean and the bed was firm.

Cons:

Breakfast opened one hour and forty five minutes late the first day. On the second day, it was also very late. The biggest problem with that is that there is no one in the office. Several quests complained as we were all in the hallway seeking Breakfast each day. Eventually we went out to eat. When I complained later to the owners they made excuses said they do not leave it open because other people come in to eat the food. On day 2 when they opened again an hour late, I checked several times since my room was next to the breakfast area. I only saw 3 slices of bread. No bagels, no fruit, no danishe as advertised. Nothing. I complained again that there was no coffee so they did offer coffee in my room. Unfortunately, the coffee machine was broken.They brought me another, which was also broken. The third one worked, but the owner in his frustration, having to bring in 3rd pot spilled water all over the floor and did not offer to clean it up. The stove was also broken.It had no knobs. The area is very seedy with barb wire on the fence. The stores which are close but not a safe area... you should not walk to alone.
Their advertising is misleading. For example, showing a complimentary breakfast that has many items is NOT true, saying someone is always available at the front desk, is NOT true. They are available on the property but not available to you. There is no buzzer, you can ring and no phone number you can call. When I asked about it, there was no apology. Just "what do you need" statements.
But they do NOT come down in a reasonable time, if at all. It's unfortunate because this place, it could be better. If the owners/front deks customer service was up to par and transparent. This is definitely not worth the savings.

2026-05-02 via Nuitee
G
Gaston solo_traveller fr
6
2026-05-02 via Nuitee
R
Ronald couple us
10
2026-04-27 via Nuitee
L
Luis solo_traveller mx
4
Stay only if you really need to.
Pros:

Price was very affordable: stayed 5 days here for the same price of 2 nights at the French Quarter.
Located just one block away from Walmart and from bus stops.

Cons:

I was there 5 days, and only had my room done 2 days. What happened to daily housekeeping?
Although it says Smoke Free, people smoke tobacco and marihuana constantly, making hallways smelly, and the smell seeps into the rooms.
Breakfast was quite poor. Just waffles and cereal.
Loud music throughout the night, noise and fights among guests...even had ambulance and police go to the property for a fight right outside my door.

2026-04-27 via Nuitee
J
John couple us
4
2026-04-25 via Nuitee
E
EHSAN solo_traveller at
4
2026-04-25 via Nuitee
L
Latoya solo_traveller us
6
Pros:

It was ok

Cons:

Bad location … false advertisement on booking

2026-04-25 via Nuitee
J
Justine couple ca
10
2026-04-24 via Nuitee
solo_traveller us
6
2026-04-24 via Nuitee
C
Camryn solo_traveller us
10
2026-04-20 via Nuitee
P
Pascal Pötter solo_traveller de
5
Cons:

Blutflecken auf der Wand und dem Bettlacken.

2026-04-18 via Nuitee
T
thanos couple gr
7
2026-04-10 via Nuitee
A
Annette family_with_children us
10
The price we received was great staff was great. Could have a better menu. And the staff was cleaning up before breakfas
Pros:

It was convenient to the freeway

Cons:

Those wooden picnic tables in front of the building. And it was not clean around the picnic tables.

2026-04-09 via Nuitee
L
Lévesque couple ca
8
Tout etait bien
2026-04-07 via Nuitee
A
Alycia couple fr
5
Correct pour une nuit
Pros:

La chambre semblait propre

Cons:

Ce n’est pas de la faute de l’établissement, mais les fumeurs d’herbes et les autres clients de l’hôtel pour certains étaient très bruyants au milieu de la nuit
Petit déjeuner succinct

2026-04-06 via Nuitee
A
Alex couple us
3
It wasn't very good!
Pros:

It was near a Waffle House!

Cons:

Where do I begin? No gym (which was advertised), has to fight to get an extra blanket, no elevator, multiple people smoking pot inside the hotel and out the front entrance.

2026-04-05 via Nuitee
B
Bria couple us
1
2026-04-03 via Nuitee