Krystal Beach Hotel

Hotels
8.6 (2684 reviews)
Breakwater Lane, Harbour Island , Gordonʼs Bay , za

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Comfortable rooms
Great location
Cons:
Cleanliness issues
Mediocre dining experience

Categories

Cleanliness
7.43
Czystość obiektu pozostawia wiele do życzenia.
Service
9.9
Staff were phenomenal, though some could use additional training.
Location
9.94
Great location with nice views; close to the beach.
Room Quality
8.89
Rooms were comfortable but had some issues.
Amenities
8.42
Amenities needed some maintenance; spa experience was underwhelming.
Value for Money
6.88
Overall experience did not match expectations for the price paid.
Food and Beverage
7.93
Breakfast quality was mediocre, lacking variety.
Overall Experience
9.4
Mixed feelings; certain aspects were enjoyable but not worth the price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 03:43

Property Description

Luxurious Accommodation on Harbour Island
Serenity at the Spa Centre
Refreshing Outdoor Pool with Sea Views

Featuring free WiFi, a spa centre, and an outdoor pool, Krystal Beach Hotel on Harbour Island offers elegant rooms with air conditioning and flat-screen TVs. Enjoy the serene spa, relax by the outdoor pool with stunning sea views, and indulge in delicious meals at the on-site restaurant. With meeting facilities and a 24-hour front desk, convenience is at your fingertips. Explore nearby Stellenbosch or easily reach Cape Town International Airport. Don't miss the chance to experience luxury and relaxation at Krystal Beach Hotel - book your stay now!

Important information:

Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 2684 reviews
Cleanliness: 7.43
Service: 9.9
Location: 9.94
Room Quality: 8.89
Amenities: 8.42
Value for Money: 6.88
Food and Beverage: 7.93
Overall Experience: 9.4
C
Casper • solo_traveller • za
7
2026-04-25 • via Nuitee
S
Shabangu • solo_traveller • za
10
Pros:

Their breakfast

Cons:

Nothing

2026-04-25 • via Nuitee
S
Shabangu • solo_traveller • za
10
Pros:

The breakfast was delicious, but can they improve on their carpet to be clean

Cons:

Carpet cleaning

2026-04-25 • via Nuitee
G
Gillian • family_with_children • za
8
Pros:

Great location, beautiful accommodation

Cons:

The one bathroom basin seemed to be blocked

2026-04-25 • via Nuitee
R
rfried789625 • NONE • Port Elizabeth, Eastern Cape
10
Best Hotel
Pros:

Staying at the Krystal Beach Hotel is always a treat. The position is superb, rooms spacious and well kept and the staff are so helpful. Plenty FREE parking undercover is an added value. Always wonderful staying there.

2026-04-23 • via Tripadvisor
L
Lucy • solo_traveller • za
10
Pros:

Location facilities

Cons:

Steak dinner room service

2026-04-23 • via Nuitee
S
Shuhayma Fatima • solo_traveller • za
9
2026-04-22 • via Nuitee
E
Excellence • couple • za
10
My stay was superb
Pros:

Rooms are big, view from the room, cleanliness of the room and a lot of options for breakfast

Cons:

Nothing

2026-04-22 • via Nuitee
C
Carmel Travel • solo_traveller • za
10
2026-04-22 • via Nuitee
L
Lesego • couple • za
9
2026-04-20 • via Nuitee
G
Gregory Eduardo • couple • za
10
Had a wonderful stay with beautiful views.
Pros:

Location was fantastic, and the view was even better.

Cons:

Nothing

2026-04-20 • via Nuitee
N
nadema • extended_group • za
10
Pros:

EXcellent coffee and the array of choices were very much enjoyed

2026-04-19 • via Nuitee
S
Sariesonskyn • solo_traveller • za
9
Pros:

Super clean and very helpful staff.

Cons:

TV's were not working properly. Streaming was bad.

2026-04-19 • via Nuitee
M
Mandy • couple • gb
10
2026-04-19 • via Nuitee
M
Mani • solo_traveller • za
9
I enjoyed i will definitely come back again
Pros:

Breakfast was good and nice location

Cons:

For me adding money for the simplest mistake

2026-04-18 • via Nuitee
D
Dawood • solo_traveller • za
6
2026-04-18 • via Nuitee
C
Cloete • family_with_children • za
9
Pros:

Accessibility made it easy to navigate through the hotel. I loved the art gallery and friendly staff.

Cons:

My room (305) had a toilet situated too close to the basin was a bit uncomfortable.

2026-04-17 • via Nuitee
A
Andrews • solo_traveller • za
8
2026-04-17 • via Nuitee
S
shameem2026 • NONE
10
KrystalBeach Hotel Midweek
Pros:

We had a beautiful stay. Love the hotel, the ambience , staff are present .
Loved the attention for Muslim patrons

2026-04-16 • via Tripadvisor
R
Ricky • family_with_children • za
10
2026-04-16 • via Nuitee