Krystal Beach Hotel

Hotels
8.6 (2684 reviews)
Breakwater Lane, Harbour Island , Gordonʼs Bay , za

listing image 1
Show all photos
Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Comfortable rooms
Great location
Cons:
Cleanliness issues
Mediocre dining experience

Categories

Cleanliness
7.43
Czystość obiektu pozostawia wiele do życzenia.
Service
9.9
Staff were phenomenal, though some could use additional training.
Location
9.94
Great location with nice views; close to the beach.
Room Quality
8.89
Rooms were comfortable but had some issues.
Amenities
8.42
Amenities needed some maintenance; spa experience was underwhelming.
Value for Money
6.88
Overall experience did not match expectations for the price paid.
Food and Beverage
7.93
Breakfast quality was mediocre, lacking variety.
Overall Experience
9.4
Mixed feelings; certain aspects were enjoyable but not worth the price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 03:43

Property Description

Luxurious Accommodation on Harbour Island
Serenity at the Spa Centre
Refreshing Outdoor Pool with Sea Views

Featuring free WiFi, a spa centre, and an outdoor pool, Krystal Beach Hotel on Harbour Island offers elegant rooms with air conditioning and flat-screen TVs. Enjoy the serene spa, relax by the outdoor pool with stunning sea views, and indulge in delicious meals at the on-site restaurant. With meeting facilities and a 24-hour front desk, convenience is at your fingertips. Explore nearby Stellenbosch or easily reach Cape Town International Airport. Don't miss the chance to experience luxury and relaxation at Krystal Beach Hotel - book your stay now!

Important information:

Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 2684 reviews
Cleanliness: 7.43
Service: 9.9
Location: 9.94
Room Quality: 8.89
Amenities: 8.42
Value for Money: 6.88
Food and Beverage: 7.93
Overall Experience: 9.4
J
J • extended_group • za
9
Comfortable rooms, exceptional, friendly staff and great views.
Pros:

Loved the fact that art pieces where incorporated with the decor and throughout the hotel and that live music was playing during breakfast.

Cons:

I think the diving school making use of the hotel pool is a great idea, however they need to try and make some space for the guests and to be able to use the pool too.

2026-04-04 • via Nuitee
N
Noland • solo_traveller • gb
2
terrible. would not recomend this to anyone
Pros:

the staff were friendly

Cons:

the place was not clean, looked run down and disorganised.

2026-04-03 • via Nuitee
A
AllanB • couple • za
10
Pros:

King Suite with a Marina view on the 3rd floor was superb.

2026-04-03 • via Nuitee
T
Tanya • family_with_children • za
10
Pros:

The friendly staff. The views. The service. The food. All amazing

Cons:

Nothing

2026-04-02 • via Nuitee
N
Natalie • family_with_children • za
9
Pros:

Everything!

Cons:

No iron or ironboard provided and as requested on the morning of our check out. A male receptionist answered and promised to send it to our room. This request was not fulfilled unfortunately 😕.

2026-04-02 • via Nuitee
B
Belinda • couple • na
8
2026-04-02 • via Nuitee
I
Ilse • extended_group • za
8
2026-04-01 • via Nuitee
W
Wouter • family_with_children • za
10
2026-04-01 • via Nuitee
N
Nora • family_with_children • de
7
Pros:

Very good breakfast, nice pool, art gallery, good underground parking, balcony (unfortunately no chairs provided), friendly personel.

Cons:

Slowly deteriorating if no money is put into maintenance. One can see cracked edges on furniture and more.

2026-03-31 • via Nuitee
D
Delano • family_with_children • za
8
2026-03-31 • via Nuitee
D
Darren • couple • gb
10
Fantastic and friendly
Pros:

Location views staff food and drink all excellent

Cons:

nothing at all

2026-03-31 • via Nuitee
I
Irmgard • solo_traveller • de
9
Perfekt besonders für Alleinreisende!
Pros:

Man fühlt sich dort sehr gut aufgehoben und extrem sicher

2026-03-31 • via Nuitee
R
Rolf • couple • de
7
Wir kommen schon seit 4 Jahren ins Krystal Beach Hotel.
Pros:

Uns hat in diesem Jahr gut gefallen, dass wir Suite 122 in der ersten Etage neben dem Pool hatten.

2026-03-31 • via Nuitee
W
wayne • solo_traveller • gb
9
Will certain boy stay there again!
2026-03-30 • via Nuitee
L
Lee • family_with_children • za
10
2026-03-30 • via Nuitee
F
Fergi • family_with_children • za
10
2026-03-30 • via Nuitee
M
Meyer • couple • za
8
2026-03-30 • via Nuitee
P
Pierre • solo_traveller • za
8
2026-03-30 • via Nuitee
D
Debbie • couple • gb
3
Very poor
2026-03-30 • via Nuitee
B
Brand • family_with_children • za
10
Pros:

Loved the room, the friendly staff, the breakfast and the lovely swimming pool 🩵😊

2026-03-30 • via Nuitee