Krystal Beach Hotel

Hotels
8.6 (2925 reviews)
Breakwater Lane, Harbour Island , Gordonʼs Bay , za

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Comfortable rooms
Great location
Cons:
Cleanliness issues
Mediocre dining experience

Categories

Cleanliness
7.43
Czystość obiektu pozostawia wiele do życzenia.
Service
9.9
Staff were phenomenal, though some could use additional training.
Location
9.94
Great location with nice views; close to the beach.
Room Quality
8.89
Rooms were comfortable but had some issues.
Amenities
8.42
Amenities needed some maintenance; spa experience was underwhelming.
Value for Money
6.88
Overall experience did not match expectations for the price paid.
Food and Beverage
7.93
Breakfast quality was mediocre, lacking variety.
Overall Experience
9.4
Mixed feelings; certain aspects were enjoyable but not worth the price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 03:43

Property Description

Luxurious Accommodation on Harbour Island
Serenity at the Spa Centre
Refreshing Outdoor Pool with Sea Views

Featuring free WiFi, a spa centre, and an outdoor pool, Krystal Beach Hotel on Harbour Island offers elegant rooms with air conditioning and flat-screen TVs. Enjoy the serene spa, relax by the outdoor pool with stunning sea views, and indulge in delicious meals at the on-site restaurant. With meeting facilities and a 24-hour front desk, convenience is at your fingertips. Explore nearby Stellenbosch or easily reach Cape Town International Airport. Don't miss the chance to experience luxury and relaxation at Krystal Beach Hotel - book your stay now!

Important information:

Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 2925 reviews
Cleanliness: 7.43
Service: 9.9
Location: 9.94
Room Quality: 8.89
Amenities: 8.42
Value for Money: 6.88
Food and Beverage: 7.93
Overall Experience: 9.4
A
Amanda couple gb
8
2026-05-28 via Nuitee
J
john couple za
9
relaxing
Pros:

breafast and retaurant xxxxx

2026-05-27 via Nuitee
L
Louise couple gb
9
2026-05-27 via Nuitee
G
gjg859513 NONE Stellenbosch, Western Cape
6
Krystal Beach Hotel
Pros:

Nice and clean, could have done with a better view like promoted on the website, we were propped in the end of the hall furthest from the sea.

2026-05-26 via Tripadvisor
G
Göske couple de
8
2026-05-26 via Nuitee
A
AzGaffoor NONE
4
Disrupted stay
Pros:

My wife and i booked to have a mini getaway, to our dismay we were woken up early Sunday morning by the speakers or event at the Hotel. This is absolutely unacceptable, the reason we booked the hotel was to have a mini break away in peace as parents of toddlers. Unfortunately this ruined our stay.

2026-05-25 via Tripadvisor
C
Coerecuis solo_traveller za
8
Great place to escape
Pros:

Hotel and room was beautiful. The bed and pillows was so comfortable, had the best sleep. Bathroom was neat and tidy. Room service was great as well.

Cons:

Not a smart TV and a bar fridge would be more ideal for rooms

2026-05-25 via Nuitee
S
Sigrid solo_traveller de
9
2026-05-24 via Nuitee
R
Romelia family_with_children zw
8
Great stay and I will be back.
Pros:

The environment. The hotel is situated in a lovely place.

Cons:

The hotel is quite run down. It needs better maintenance

2026-05-22 via Nuitee
D
du Preez couple za
7
Would have been memorable if they wanted to go the extra mile...
Cons:

Went there beforehand and asked the staff to do something special for a honeymoon night and they refused. Stating they stopped doing it as 'roses are hard to come by'. I could literally walk across the road and buy a bunch... Anyway. Did same at a Blouberg Hotel a while ago, and at no extra cost there were petals in the room, chocolates, bubbly and treats.

2026-05-22 via Nuitee
W
wthess217663 NONE
10
Krystal Beach hotel
Pros:

All very neat just the lace curtains can be washed otherwise all perfect and maybe a washing machine other then that everything is perfect

2026-05-21 via Tripadvisor
C
Calpat Vijay solo_traveller za
9
Pros:

Good location and very comfortable

Cons:

The restaurant menu was very poor

2026-05-20 via Nuitee
B
Babalwa solo_traveller za
10
Pros:

Everything

2026-05-20 via Nuitee
S
Sonja solo_traveller ch
7
2026-05-19 via Nuitee
M
Marc family_with_children za
8
Pros:

The room was very spacious, clean, and comfortable. Breakfast and dinner were good. It was great being right on the marina. Parking was plentiful and convenient. We appreciated being able to take advantage of the Scuba intro deal.

Cons:

We were right on the pool deck and it was noisy in the evenings - loud music was being played even when no one was there.
Very minor: there was a couple of bad smells that we briefly experienced in our room and the safe was broken. The "cocktail lounge" only serves premix.

2026-05-19 via Nuitee
D
De Beer solo_traveller za
9
2026-05-19 via Nuitee
D
Danie couple za
7
2026-05-18 via Nuitee
W
Wayne couple za
7
Cons:

Breakfast needs work, bread was stale

2026-05-17 via Nuitee
S
Sherfodien couple za
7
2026-05-17 via Nuitee
W
Wouter solo_traveller za
10
2026-05-15 via Nuitee