Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable stay
Cons:
Cleanliness issues
Water accessibility problems
Outdated amenities

Categories

Cleanliness
8.19
There were complaints about hair in the room which affected the overall perception of cleanliness.
Service
9.46
Positive experiences noted regarding staff friendliness and quick service.
Location
9.7
Many reviews highlighted the good location as a major positive aspect.
Room Quality
8.15
Some comments about room comfort and issues with the TV system and air conditioning negatively impacted the room quality perception.
Amenities
8.68
Mixed feedback on amenities; certain features were appreciated while others were outdated.
Value for Money
8.64
Service was noted as good, but some guests found certain aspects like breakfast pricing excessive.
Food and Beverage
8.19
Complaints about access to drinking water and breakfast issues impacted the food and beverage experience.
Overall Experience
9.36
Overall positive experiences with a few drawbacks impacting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 07:42

Property Description

Luxurious Accommodation
The Chill Pepper Boutique Hotel in Riverside Park offers modern air-conditioned rooms with unique decor, flat-screen TVs, and free WiFi.

Fine Dining Experience
Indulge in South African cuisine with a twist at the Salt & Pepper Restaurant, overlooking the elegant courtyard and pool area. Enjoy daily buffet-style breakfast and convenient room service.

Relaxation and Recreation
Pamper yourself at the Green Pepper Spa, stay active at the Hot Pepper Gym, and take advantage of 24-hour front desk service. Explore nearby attractions like Riverside Mall and the University of Mpumalanga.

Book your stay now at Chill Pepper Boutique Hotel for an unforgettable experience in Nelspruit!

Important information:

Please note that the free WiFi is limited to 1 GB per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MQP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for ZAR 150 per person per stay when using an available cot.
    Children up to and including 11 years old stay for ZAR 150 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for ZAR 250 per person per night when using an existing bed.
    Children from 2 years old to 8 years old stay for ZAR 150 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1059 reviews
Cleanliness: 8.19
Service: 9.46
Location: 9.7
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.19
Overall Experience: 9.36
Z
Zwanga • couple • za
9
2026-02-13 • via Nuitee
F
ForexTraderSibo • solo_traveller • za
10
Pros:

The place is simply stunningly beautiful and homely in that it is not a gigantic hotel. Breakfast was delicious and the decor and bedroom were beautiful.

Cons:

Nothing

2026-02-11 • via Nuitee
N
Nompumelelo • extended_group • za
10
Pros:

I with my kids & they swem the whole day without interruption. There's plenty of spots to sit & relax like read a book with a glass of wine in a shaded area.

The space is super modern and cute. Esthetics are good. Amenities in rooms top notch.

My family & I really enjoyed our stay.

Cons:

Nothing

2026-02-08 • via Nuitee
L
Lucien • couple • sz
8
Air-conditioning not cooling
Cons:

Airconditioning didn't work. It was very hot. Though staff tried in vain to fix the issue. They also tried testing the aircon in another room so they could move us but the aircon was the same.

2026-02-08 • via Nuitee
S
Sibusiso Prominent • couple • za
10
Unbelievable
Pros:

My overall experience there was immaculate and i will be coming back again soon.

Cons:

No bad experience for me. Everything exceeded my expectations.

2026-02-08 • via Nuitee
D
Dário • couple • mz
9
2026-01-30 • via Nuitee
T
Thomas • couple • za
8
Almost great food
Cons:

Not a dislike but perhaps the eggs and bacon could be kept a bit warmer

2026-01-29 • via Nuitee
B
bongani • couple • za
10
Pros:

Everything

Cons:

None

2026-01-28 • via Nuitee
H
Henrique Samboco • couple • mz
9
Pros:

Awesome

2026-01-26 • via Nuitee
G
Gcinithemba • extended_group • za
9
Splendid
Pros:

Location nearby Riverside Mall and the Grove shopping centre

Cons:

Rate high yet breakfast is excluded

2026-01-22 • via Nuitee
F
fausto • couple • mz
10
Top
Pros:

Tudo

Cons:

Nada

2026-01-21 • via Nuitee
F
Faquir • couple • mz
9
2026-01-20 • via Nuitee
H
Happy • solo_traveller • za
10
Excellence
Pros:

I was studying it was very quiet.

Cons:

Peace and quiet.

2026-01-20 • via Nuitee
B
Benigenio • solo_traveller • mz
1
Não obstante a reserva incluir o pequeno almoço, o hotel exigiu o pagamento adicional para o acesso ao pequeno-almoço. N
2026-01-20 • via Nuitee
A
Agnélia • couple • mz
7
Gostei, poderia ter sido ainda melhor.
Pros:

Tudo muito bom e de qualidade.

Cons:

A TV era antiquada, acho que seria ideal actualizarem para Smart TVs.

2026-01-20 • via Nuitee
R
Rogerio • couple • mz
5
Not to my expectations
Cons:

TV System and Channels Mediocre, and insulation issues

2026-01-20 • via Nuitee
M
Matsobane Donald • solo_traveller • za
8
Value for money
Pros:

Service was good.

Cons:

My room's large window opened to dealership, couldn't keep blind open for privacy. So I had to choose between privacy and natural light.

2026-01-20 • via Nuitee
A
Anastácio • family_with_children • mz
8
I’m glad with my stay overall
Cons:

The air conditioner was not working properly. It did not split the hot air.

2026-01-19 • via Nuitee
L
Linda • couple • za
10
2026-01-19 • via Nuitee
S
Surprise • extended_group • za
10
My stay was great from the reception staff to everyone working at the place they are good at their jobs and also the com
Pros:

The place is nice and clean also the rooms are spacious you get value for your money

Cons:

The air conditioning was faulty but other than that the is nothing I didn’t like

2026-01-19 • via Nuitee