Hotel Cristal Porto

Hotels
8.9 (2428 reviews)
Travessa Antero De Quental, 360 , Porto , pt

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Spacious rooms
Cons:
Unpleasant odors in some rooms
Location far from city center

Categories

Cleanliness
8.36
Room was clean and well-maintained, but some noted unpleasant odors.
Service
9.33
Staff were friendly, helpful, and provided excellent service.
Location
8.37
Location was satisfactory, albeit a bit far from the city center.
Room Quality
9.32
Rooms were spacious, comfortable, and well-decorated.
Amenities
8.85
Amenities were good, with many positive mentions of the facilities.
Value for Money
8.31
Perceived as somewhat expensive given certain conditions.
Food and Beverage
9.36
Breakfast and food quality received high praise.
Overall Experience
9.33
Overall experience was great, many guests expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:40

Property Description

Luxurious Accommodation
Hotel Cristal Porto offers a range of modern rooms from Standard to Deluxe, each equipped with top-notch amenities to ensure a comfortable stay, including free WiFi.

Tranquil Garden and Dining Experience
Escape the city buzz in the hotel's peaceful garden or indulge in a culinary delight at the buffet restaurant and bar offering exquisite Port wine tasting. Don't forget to savor the delicious breakfast served daily.

Convenience and Accessibility
With a 24-hour reception assisting with various services, on-site parking, and proximity to key transportation hubs, guests can enjoy a hassle-free stay exploring Porto. Book now for an unforgettable experience at Hotel Cristal Porto.

Important information:

Please note that at check-in guests will be asked to present the credit card used to guarantee the reservation. If you do not have the card in your possession, the total amount must be paid with another card or in cash, and then the amount initially charged is returned to the reservation card.

Please note that there is a mini-bar available in the room which is not filled. Guests can request this at the reception.

Please note that bed types are subject to availability and can only be confirmed on the day of arrival by the hotel.

Please note that when booking 7 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
When booking half board, note that drinks are not included.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OPO

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.9
Based on 2428 reviews
Cleanliness: 8.36
Service: 9.33
Location: 8.37
Room Quality: 9.32
Amenities: 8.85
Value for Money: 8.31
Food and Beverage: 9.36
Overall Experience: 9.33
J
Julio • couple • es
8
2026-06-26 • via Nuitee
S
Saad • solo_traveller • ma
8
Hôtel
Pros:

Chambre assez large et insonorisée

Cons:

Qu' il n' y a pas de piscine pour un 4 étoiles

2026-06-25 • via Nuitee
J
Jose Manuel • couple • es
8
2026-06-25 • via Nuitee
E
Eric • couple • fr
8
Séjour très agreable
2026-06-24 • via Nuitee
M
manuel • solo_traveller • es
3
2026-06-23 • via Nuitee
J
jeannot • solo_traveller • lu
6
2026-06-22 • via Nuitee
K
katia ines • couple • br
10
Pros:

Café da manhã excelente! Acomodação e atendimento impecáveis!

2026-06-22 • via Nuitee
L
Lucia • couple • es
9
2026-06-21 • via Nuitee
1
190chelseaj • Family
10
Great Hotel
Pros:

A short walk to the metro station so easy access to the city. Lovely clean and spacious rooms. Great value for money. The garden space was a hidden gem and the cocktails were great value for money. The real highlight was the staff- extremely helpful and friendly. One thing that happened was we did get woken up one morning at 7:30 by a knock on the door by reception checking the room was okay- still confused by that as we had no complaints! Would stay again.

2026-06-19 • via Tripadvisor
J
Jan • solo_traveller • es
9
Pros:

Very nice and big rooms.

Nice decoration.

Very clean.

Helpful and friendly Staff

We loved the garden, the breakfast room and the food was very good.

And the possibility to park the car in the car park.

Cons:

Maybe the distance to the center of the town is a bit too far but walking is very healthy ( jijii)

2026-06-19 • via Nuitee
T
Thierry • solo_traveller • fr
10
Hôtel parfait 👌
Pros:

Hôtel d'excellente qualité. Très propre. Restaurant magnifique et très bon. Petits déjeuners parfaits. Espace lounge avec bar en extérieur très agréable. Personnel très aimable et serviables. Très content de notre séjour

Cons:

RAS

2026-06-18 • via Nuitee
T
Todasca • solo_traveller • ro
8
2026-06-18 • via Nuitee
G
Guido • couple • de
10
2026-06-17 • via Nuitee
N
Nathalie • couple • fr
9
Un séjour très agréable tout était parfait
Pros:

Propreté
La grandeur de la chambre
La salle de bain
L espace extérieur

Cons:

Rien

2026-06-17 • via Nuitee
A
Antinoro • couple • be
8
2026-06-17 • via Nuitee
F
Francine • solo_traveller • fr
10
Pros:

Le personnel est tres gentil et serviable, le petit déjeuner exceptionnel, le bar au top, tout est parfait

Cons:

Rien, on ne peut qu'apprécier cet hotel

2026-06-16 • via Nuitee
F
Fábio • solo_traveller • br
9
2026-06-16 • via Nuitee
R
Ron • couple • de
10
Pros:

Die Lage war sehr zentral. Das Hotel war sauber in allen Bereichen und das Personal sehr höflich und freundlich

2026-06-16 • via Nuitee
M
Manuela • couple • de
9
Pros:

Very friendly staff, comfortable rooms, good breakfast.

Cons:

A bit away from City center

2026-06-16 • via Nuitee
S
sandresca • solo_traveller • lu
9
J'ai eu un très agréable séjour!
Pros:

le confort du lit, la chambre spacieuse, la propreté et le calme. le personnel est super accueillant et toujours disponible. l'hotel se situe dans une rue tranquille mais non loin du centre-ville

Cons:

Mon commentaire n'est pas négatif et je ne peux pas dire qu'il y a eu quelque chose que je n'ai pas vraiment apprécié. Mais au niveau décoration et design - toujours une question de choix et de goût personnel - l'hotel est très chargé de la couleur blue. Nous sommes à Porto, bien évidement, mais le bleu partout est un peu agressif, surtout dans les chambres.

2026-06-16 • via Nuitee