Hotel Cristal Porto

Hotels
8.9 (2229 reviews)
Travessa Antero De Quental, 360 , Porto , pt

Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Spacious rooms
Cons:
Unpleasant odors in some rooms
Location far from city center

Categories

Cleanliness
8.36
Room was clean and well-maintained, but some noted unpleasant odors.
Service
9.33
Staff were friendly, helpful, and provided excellent service.
Location
8.37
Location was satisfactory, albeit a bit far from the city center.
Room Quality
9.32
Rooms were spacious, comfortable, and well-decorated.
Amenities
8.85
Amenities were good, with many positive mentions of the facilities.
Value for Money
8.31
Perceived as somewhat expensive given certain conditions.
Food and Beverage
9.36
Breakfast and food quality received high praise.
Overall Experience
9.33
Overall experience was great, many guests expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:40

Property Description

Luxurious Accommodation
Hotel Cristal Porto offers a range of modern rooms from Standard to Deluxe, each equipped with top-notch amenities to ensure a comfortable stay, including free WiFi.

Tranquil Garden and Dining Experience
Escape the city buzz in the hotel's peaceful garden or indulge in a culinary delight at the buffet restaurant and bar offering exquisite Port wine tasting. Don't forget to savor the delicious breakfast served daily.

Convenience and Accessibility
With a 24-hour reception assisting with various services, on-site parking, and proximity to key transportation hubs, guests can enjoy a hassle-free stay exploring Porto. Book now for an unforgettable experience at Hotel Cristal Porto.

Important information:

Please note that at check-in guests will be asked to present the credit card used to guarantee the reservation. If you do not have the card in your possession, the total amount must be paid with another card or in cash, and then the amount initially charged is returned to the reservation card.

Please note that there is a mini-bar available in the room which is not filled. Guests can request this at the reception.

Please note that bed types are subject to availability and can only be confirmed on the day of arrival by the hotel.

Please note that when booking 7 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
When booking half board, note that drinks are not included.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OPO

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.9
Based on 2229 reviews
Cleanliness: 8.36
Service: 9.33
Location: 8.37
Room Quality: 9.32
Amenities: 8.85
Value for Money: 8.31
Food and Beverage: 9.36
Overall Experience: 9.33
D
Daniel couple pt
10
2026-02-15 via Nuitee
J
José couple pt
9
2026-02-14 via Nuitee
R
Rocha couple pt
10
2026-02-14 via Nuitee
R
Renee solo_traveller us
10
Excellent hotel - highly recommended
Pros:

This is such a nice hotel. It's well maintained and an easy 20 minute to walk downtown. My room was modern (updated), clean, and spacious. The staff was friendly and accommodative. The price point was good compared to other hotels I have stayed at in Porto. I highly recommend this hotel.

Cons:

Nothing

2026-02-13 via Nuitee
I
Ilia solo_traveller il
10
2026-02-13 via Nuitee
M
Marlene solo_traveller pt
8
2026-02-12 via Nuitee
T
tiago couple pt
10
2026-02-12 via Nuitee
A
Ana Catarina couple pt
10
2026-02-11 via Nuitee
P
Pedro extended_group pt
10
A voltar em breve :)
Pros:

Tudo perfeito

Cons:

Chao do quarto precisa de alguma recuperação

2026-02-10 via Nuitee
G
Gustavo Dario extended_group ar
8
2026-02-08 via Nuitee
M
Mafalda Montenegro couple pt
9
Pros:

Atendimento muito simpático de todos os funcionários.
Cama muito confortável.
Boa pressão a nível duche .
Tudo bem limpo.
Room service bom, a nível cozinha.

Cons:

Pequeno-almoço continental no quarto .
Achei que tinha pouca qualidade.

Torneira da banheira com defeito a nível da pressão da água , salpicava bastante .

Vista má.

2026-01-31 via Nuitee
R
Ricardo couple pt
10
2026-01-31 via Nuitee
R
Ricardo solo_traveller pt
10
2026-01-31 via Nuitee
G
G e e r t extended_group be
10
Pros:

I like The Portuguese tile's the use it everywhere and also the X-mas decorations was fabulous , also quite environment but still close to line 6 metro and even at walking distance from the big metro intersection station

Cons:

the people who life around the hotel need some subsidies and motivation to clean and decorate there backyard and terrasses, it would be more joyful for the eyes when you look out off the window away from the Hotel

2026-01-29 via Nuitee
A
Alexandre Filioe couple ch
9
2026-01-29 via Nuitee
B
Bruna couple pt
10
Pros:

Hotel bastante agradável. Staff acolhedor e muito simpáticos. Todos os espaços bem limpos e perfumados. Os quartos sao espaçosos e as camas grandes. Já não é a prineira vez que ficámos hospedados neste hotel e gostamos sempre.
Voltaremos brevemente.

Cons:

Esta ultima estadia ficamos num quarto virado para uma rua bastante movimentada e ouvia se os carros a passar.

2026-01-28 via Nuitee
A
Adrien couple fr
9
Pros:

Personnel de l'hôtel très sympathique.
Un plateau boissons + gâteaux sur notre lit en guise de jour d'anniversaire de ma compagne.
Belle attention.
Merci

2026-01-28 via Nuitee
P
Patrick couple at
9
2026-01-27 via Nuitee
D
Daniela couple it
8
Tutto OK
Pros:

Camera ampia, confortevole e luminosa. Ottimo anche il bagno.

Cons:

nulla

2026-01-27 via Nuitee
W
wemerson couple pt
8
2026-01-27 via Nuitee