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Facilities
Property facilities
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Electric bicycle charging station
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Lift / Elevator
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Luggage storage
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Fax/photocopying
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Soundproof rooms
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Ironing service
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Car hire
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Non-smoking throughout
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Shuttle service (additional charge)
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Kid meals
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Outdoor furniture
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Delivered food - securely covered
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Security alarm
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Key card access
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Broadcast Live sport events
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Japanese garden
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Covered parking
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Secured parking
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Garage
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Bicycle-friendly property
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Electric bicycle charging station
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Hotel Cristal Porto offers a range of modern rooms from Standard to Deluxe, each equipped with top-notch amenities to ensure a comfortable stay, including free WiFi.
Tranquil Garden and Dining Experience
Escape the city buzz in the hotel's peaceful garden or indulge in a culinary delight at the buffet restaurant and bar offering exquisite Port wine tasting. Don't forget to savor the delicious breakfast served daily.
Convenience and Accessibility
With a 24-hour reception assisting with various services, on-site parking, and proximity to key transportation hubs, guests can enjoy a hassle-free stay exploring Porto. Book now for an unforgettable experience at Hotel Cristal Porto.
Please note that at check-in guests will be asked to present the credit card used to guarantee the reservation. If you do not have the card in your possession, the total amount must be paid with another card or in cash, and then the amount initially charged is returned to the reservation card.
Please note that there is a mini-bar available in the room which is not filled. Guests can request this at the reception.
Please note that bed types are subject to availability and can only be confirmed on the day of arrival by the hotel.
Please note that when booking 7 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
When booking half board, note that drinks are not included.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Parking
Private parking is possible on site (reservation is not possible) and costs EUR 10 per day.
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Tout, l’accueil, la chambre spacieuse, le petit déjeuner très varié, la cuisine raffinée du restaurant avec des serveurs adorables et une attention toute particulière et particulièrement appréciée le jour de mon anniversaire, merci!
Le seul bémol est l’éloignement du centre historique (compte tenu des montées!)
adorei a simpatia, disponibilidade e amabilidade dos funcionários.
Very good hotel. Staff very friendly and happy to help. Room was clean and spacious with comfy beds , tv, coffee making facilities , plenty of storage and a safe. We overlooked the garden area so very quiet with very little noise for a city centre hotel. Breakfast was good with a large selection of pastries and cooked food which were replenished frequently. Bar area had plenty of comfy seats and served food at a very reasonable price , plus there is an outdoor seating area .
It is well placed to explore Porto , takes about 10 minutes to get to the metro and 25 mins to walk into the centre but beware it's at the top of a very long hill !
El personal destacaba por su amabilidad y disposición para ayudar en todo. Super simpáticas las chicas de recepción y el chico del parking.
Hotel limpio con personal excepcionalmente atento.
Muy buena ubicación a 5min andando de una estación de metro que te lleva directa al centro
Desayuno tipo buffet muy bien, tenia de todo.
Las almohadas son muy altas y todos acabamos mal de la espalda
Habitaciones amplias y silenciosas.
Attractive clean and the staff was wonderful
I liked it all
Todo bien , el salón muy bonito y buen acceso al parking , buen desayuno
Gostei de tudo no Hotel, desde do acolhimento aos colaboradores.
Tive a felicidade de ter um upgrade do quarto, com banheira, espaçoso.
Excelente.
Ótimo hotel com funcionários muito educados
Localização
Nos dejaron hacer el check out una hora después de las 11, por algunas dificultades que tuvimos
El aire acondicionado no funciona, fue una noche muy calurosa.
No nos dieron una solucion al calor que hacía.
Tuvimos que abrir las ventanas al máximo, y el ruido de la calle es muy molesto por momentos.
Desayuno bueno
Ubicación lejana de la zona turística y todo subida de vuelta
La habitación muy bonita y la cama muy cómoda. Muy buen desayuno
El lavabo un poco justo de espacio
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