SpringHill Suites by Marriott Gallup

Hotels
•
SpringHill Suites
8.6 (596 reviews)
1105 West Lincoln Avenue , Gallup , US
+1 505-726-9940

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean and friendly
Convenient location
Cons:
Noisy rooms
Inconsistent cleanliness

Categories

Cleanliness
8.43
Mixed reviews on cleanliness with some rooms noted as unclean and issues with bathrooms.
Service
9.4
Positive sentiments about friendly and helpful staff, especially during breakfast.
Location
9.44
Convenient location with easy access to I-25 and nearby amenities.
Room Quality
7.89
Issues with noisy rooms, thin walls, and some maintenance concerns.
Amenities
7.92
Breakfast quality needs improvement and some amenities were lacking compared to other hotels.
Value for Money
8.88
Generally viewed as good value, though some feel quality could be better based on price.
Food and Beverage
7.93
Breakfast was mentioned negatively with cold food and lack of variety.
Overall Experience
8.9
Overall positive experience, with guests expressing satisfaction despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:50

Property Description

Indulge in Comfort and Convenience

Luxurious Amenities: SpringHill Suites by Marriott Gallup boasts an indoor pool, a sun terrace, and a 24-hour front desk for your convenience.

Stay Active and Productive: Take advantage of the on-site gym and business center during your stay.

Convenient Services: Enjoy free shuttle service, complimentary WiFi, and private parking at our 3-star hotel in Gallup.

Experience a blend of relaxation and efficiency at SpringHill Suites by Marriott Gallup. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABQ

Location

Guest Reviews

8.6
Based on 596 reviews
Cleanliness: 8.43
Service: 9.4
Location: 9.44
Room Quality: 7.89
Amenities: 7.92
Value for Money: 8.88
Food and Beverage: 7.93
Overall Experience: 8.9
N
Nieto • solo_traveller • us
9
2026-10-31 • via Nuitee
R
RUBY • couple • us
3
Not what we expected from a Marriott. This one was a dis-appointment!
Pros:

EXCELLENT BREAKFAST.

Cons:

Our reservation was for 2 queen beds. When we got there the two receptionist were busy chitchatting and we were the only client there. They didn't even acknowledge us! Finally after 20 minutes of wait she assigned us a room on the 1st floor which what we requested. The room was not cleaned, the beds unmade, glass and trash everywhere from the last client and it was already 6 PM. So I went to the front to inform her, and without apology she made us wait for almost 1 hour before we were given another room. No apologies given and she didn't even smile. She end up giving us a king bed but we wanted 2 queen separate bed!!!! she told us take it or leave? Our room was prepaid!!! Bad customer service!! We drove from Pagosa Springs to this hotel and we were tired! We have always stayed at various Marriott but this is the worst that we have ever been. Management should train your people of better customer service. Those two are unprofessional!!

2026-10-17 • via Nuitee
P
Phil • couple • us
7
Not the best for the price.
Pros:

Bed, pillows, shower, staff

Cons:

Elevator did not work. No one was available to help with bags. According to a regular client the elevators are a problem ; he books a room on the ground floor. No allowance was made to the rate for the inoperable elevator.

2026-10-14 • via Nuitee
P
Pamela • couple • us
10
Very nice
Pros:

Very nice person at reception

Cons:

Na

2026-10-13 • via Nuitee
C
Christopher • couple • us
10
2026-10-12 • via Nuitee
M
Merle • solo_traveller • us
1
Pros:

Location in town

Cons:

Check in was stopped waited in lobby for 30 mins.

2026-10-12 • via Nuitee
T
Tsosie • solo_traveller • us
8
Pros:

Clean, comfortable, roomy, nice staff.

Cons:

Location

2026-09-08 • via Nuitee
M
Muz • extended_group • us
7
2026-09-07 • via Nuitee
P
Philinda Herrera • solo_traveller • us
10
Great stay!
Pros:

The staff was friendly and professional. Breakfast was great, the room was clean and comfy.

Cons:

The pool was small, there was quite a lot of people in the pool when we arrived so we didn't use the pool. The tv in room was in an awkward place.

2026-09-06 • via Nuitee
G
Guinee • couple • us
10
Stay two nights Gallup NM
Pros:

It was a great location. About a half hour drive to great hiking trails. Across the street from shopping stores.

2026-09-01 • via Nuitee
L
Linnea • couple • us
10
2026-08-29 • via Nuitee
C
Cormelia • family_with_children • us
9
2026-08-13 • via Nuitee
J
Jerita • family_with_children • us
10
2026-08-07 • via Nuitee
R
Regina • solo_traveller • us
7
Pros:

Staff was amazing and friendly

Cons:

Ice machines did not work and there was no hot water in the room for the shower or sink

2026-07-23 • via Nuitee
D
Dahlia • family_with_children • us
7
Would rethink staying at this location in the future
Pros:

Great location and amenities

Cons:

Front desk service at check in was unsatisfactory

2026-07-20 • via Nuitee
K
Kristy • extended_group • us
9
Nice overnight stay - but a bit hot
Pros:

The room was clean and roomy. The staff was kind and attentive and the breakfast was good.

Cons:

The pool was quite small and the air conditioning did not cool well in the 100+ degree heat.

2026-07-11 • via Nuitee
M
michael • solo_traveller • us
10
2026-07-01 • via Nuitee
S
Smith • couple • us
9
The bed was comfy and the breakfast was good.
2026-07-01 • via Nuitee
E
Emely • couple • de
7
Pros:

Es war groß und sauber

Cons:

Das Apartment an sich war völlig in Ordnung und sauber. Gebucht haben wir es, weil ich leider krank geworden bin und wir einfach eine gemütliche Unterkunft für ein paar Nächte wollten.

Allerdings hat für uns das Preis-Leistungs-Verhältnis überhaupt nicht gepasst. Wir haben fast 200 Euro pro Nacht bezahlt, was für Gallup unserer Meinung nach völlig überteuert ist. Der Ort selbst ist eher ein Durchreiseort und bietet kaum etwas, wodurch ein so hoher Preis schwer nachvollziehbar ist.

Zusätzlich gab es während unseres Aufenthalts keinen Reinigungsservice. Auf Nachfrage wurde uns gesagt, dass es sich um ein Motel handelt und deshalb keine Putzfrau kommt – egal, wie lange man bleibt. Für diesen Preis fanden wir das sehr enttäuschend. Zumal die Unterkunft optisch eher wie ein Hotel bzw. Suiten-Komplex wirkt und nicht wie ein klassisches Motel.

Insgesamt war die Unterkunft sauber und grundsätzlich okay, aber für den verlangten Preis deutlich zu teuer. Deshalb stimmt das Preis-Leistungs-Verhältnis für uns leider nicht.

2026-06-18 • via Nuitee
J
Jason • couple • us
4
Pros:

Convenient to the interstate.

Cons:

Loud A/C unit.

2026-06-11 • via Nuitee