Pivot Hotel Montecasino

Hotels
8.8 (1932 reviews)
Montecasino Boulevard , Johannesburg , za

Children allowed

Facilities

Health or beauty spa nearby
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Pricey for room size
Breakfast lacking basics
Need for renovations

Categories

Cleanliness
8.45
Rooms were clean and comfortable, but some reviews mentioned issues indicating a need for improvement.
Service
9.25
Most reviews praised the friendly and helpful staff, indicating a high level of service.
Location
9.45
Multiple reviews highlighted the excellent location as a standout feature of the hotel.
Room Quality
8.95
Rooms are described as comfortable, although some noted renovations are needed.
Amenities
8.95
Provided good amenities such as golf cart service and a pleasant pool area.
Value for Money
8.45
Some guests found it a bit pricey based on the size of the rooms and bathrooms.
Food and Beverage
7.95
Breakfast options received some criticism for lacking basics, impacting value.
Overall Experience
8.95
General sentiment was positive with a few critical points impacting the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-05 23:11

Property Description

Luxurious Amenities
Experience luxury at its finest with an outdoor swimming pool, fitness centre, and a terrace at Pivot Hotel Montecasino. Relax and unwind in style during your stay in Johannesburg.

Delicious Dining Options
Indulge in exquisite meals at the on-site restaurant and enjoy refreshing drinks at the bar. With room service available, you can savor delicious dishes in the comfort of your own room.

Convenient Location
Located just 300 metres from Montecasino and 12 km from Sandton City Mall, Pivot Hotel Montecasino offers easy access to popular attractions. Plus, with a paid airport shuttle service, your travels are made hassle-free.

Book your stay now at Pivot Hotel Montecasino for a luxurious and convenient experience in Johannesburg.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JNB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 1932 reviews
Cleanliness: 8.45
Service: 9.25
Location: 9.45
Room Quality: 8.95
Amenities: 8.95
Value for Money: 8.45
Food and Beverage: 7.95
Overall Experience: 8.95
E
E128XQalexc Family Midland, Michigan
4
Odd experience. Daughters will most probably never return.
Pros:

We had two rooms, one for us and one for our kids. Our daughters (20 and 21) had a problem with their door/key system. A repairman came after breakfast, to fix the lock. This happened while the girls were having their showers and getting dressed. It was unpleasant and they were upset with the invasion of their privacy.

We thought it to be very unprofessional and really odd.

The ride to and from the casino area is great.
The front desk staff are wonderful.

2026-03-07 via Tripadvisor
B
Brenton solo_traveller za
10
2026-03-07 via Nuitee
V
Valjee family_with_children za
10
2026-03-05 via Nuitee
S
Susan couple za
10
Made us feel like millionaires.
Pros:

Beautiful loved the patio with the dam and running water

Cons:

Nothing

2026-03-04 via Nuitee
R
Rhys extended_group zw
3
Cons:

Both rooms stank of cigarette smoke.

2026-03-04 via Nuitee
S
Shane' couple za
8
Pros:

Loved the friendly staff

2026-03-04 via Nuitee
J
Jacques solo_traveller za
4
2026-03-04 via Nuitee
A
Anna couple za
6
Good
Pros:

Great breakfast

Cons:

Rooms very small

2026-03-03 via Nuitee
A
Adele Bence extended_group za
10
2026-03-02 via Nuitee
T
Tony couple zw
8
Pros:

Always good. Convenient location for short stays.

Cons:

All good

2026-03-02 via Nuitee
M
Mariska family_with_children za
10
2026-03-02 via Nuitee
M
Maryke family_with_children za
7
2026-03-02 via Nuitee
L
Lars Klejnstrup extended_group dk
9
2026-03-02 via Nuitee
M
Maharaj family_with_children in
8
Fabulous stay as always
Pros:

Excellent, a good variety and food was tasty. Staff was very helpful and friendly

Cons:

The check in experience could have been more pleasant for me I was a bit embarrassed. The guy who was checking me in (not sure name) spoke very loud that everybody at the reception area could hear what he was telling me as I requested an early in check and late check out he was explaining there was an extra cost if I wanted to. He could have spoken a bit more softer so that I could have heard what he was telling me and not everyone else that was around. Other than that no other issues.

2026-03-02 via Nuitee
P
Peter couple gb
9
Pros:

The staff were very friendly, helpful and knowledgeable. Great location.

Cons:

A/C didn't cool the room down much at night but other than that it was great.

2026-03-01 via Nuitee
M
Mercia solo_traveller us
8
2026-03-01 via Nuitee
C
Chane couple za
10
2026-03-01 via Nuitee
R
Ruzanne couple za
10
Pros:

Nestled within the vibrant atmosphere of Monti Casino, our recent stay at this remarkable hotel was nothing short of extraordinary.

From the moment we arrived, it was evident that this establishment operates at an impressively high level of excellence. The management, particularly Gareth and his dedicated team, were not merely behind the scenes; they were actively engaged and visible throughout the hotel, ensuring that every detail was attended to with meticulous care.

Right from the outset, the booking process was seamless, thanks largely to the assistance of Matthew, a courteous staff member who handled our inquiries with utmost professionalism. We had requested a room on a higher floor, and Matthew went above and beyond to accommodate this request, showing a genuine commitment to guest satisfaction.

Upon entering our room, we were greeted by a clean, modern space complete with air conditioning, a bar fridge, and luxurious linens that made our stay feel indulgent. The layout featured sliding doors that led from the bath area to the bedroom, allowing us to appreciate the serene view of the pond and swimming pool that our room offered. It was a beautiful sight to wake up to each day.

The hotel also boasts a well-equipped gym, catering to fitness enthusiasts like ourselves. Meanwhile, the bar area was a perfect blend of comfort and elegance. With ample seating both inside and on a spacious veranda that overlooked the pool and pond, it exuded tranquility. The service was outstanding; the staff was attentive without being intrusive, and the cocktails and food we sampled were delightful.

Throughout our stay, we were consistently impressed by the friendliness of the porters, who added a personal touch to the service experience. Checking in was remarkably swift and efficient, allowing us to settle in and start enjoying our time right away.

One of the highlights of our stay was undoubtedly breakfast, which surpassed our expectations in every conceivable way.

Cons:

Room service slow answering phone.

2026-02-28 via Nuitee
D
Dominique couple za
10
2026-02-28 via Nuitee
F
Floris couple za
7
2026-02-26 via Nuitee