Ünver Hotel

The hotel has a good location near to most important touristic locations, is clean, affordable and recommendable

صاحب الفندق اخذ الاجره ولم يسكنه يقول المكان ممتلء وشركه بوكنك سوف ترجع النقود

Staff accogliente e disponibile. Stanza basica, colazione essenziale. Ambiente casalingo ed ospitale. Ottimo per brevi soggiorni.

The staff were amazing so welcoming. You cannot moan about anything for the price which also included breakfast.

Special thanks to mr Hamid for his kindness and help

Very friendly staff, lovely little hotel and great value. Great breakfast also

Location is perfect. Short walk to all main city attraction. Staff were excellent especially night shift staff.

Hotel is old and needs renovation but bare in mind for the price and location you won't find a better spot in town. Highly recommend if you're visiting Adana for a couple days

A comfortable,private and peaceful room,shower with warm water, very friendly and helpful staff, nice lounge downstairs.
Quiet but central area of town

This place had amazingly friendly staff and I was very happy with my trip. The rooms were very clean and comfortable and I was glad that I had booked here. The location is genuinely good as your in the centre surrounded by many shops and things to do. The beds were very comfortable and bathrooms were nice and clean.

Hotel was quite cheap and location was great

Avoid at All Costs – Unsafe, Unhygienic, and Misrepresented

This was the worst hotel experience we’ve ever had. We booked for three nights but left after just one due to the appalling conditions.

1. No Hot Water or Functional Shower: There was no hot water during our stay, and the shower pressure was so weak it was nearly unusable.

2. Black Mold: The room had visible black mold, which is not only unsightly but also a health hazard.

3. Misrepresentation: We booked a three-bedroom room that looked nothing like the photos on Expedia. What we got was completely different and unacceptable.

4. Smoke Smell in Non-Smoking Room: Despite booking a non-smoking room, the entire space reeked of cigarette smoke.

5. Filthy Air Conditioning: The air conditioning unit hadn’t been cleaned in years, making us feel unwell with sore throats after one night.

6. Flooded Bathroom: The bathroom floor was uneven, causing water from the shower to flow out into the main room, creating a huge puddle.

7. Dirty Towels and Bedding: The provided linens were disgusting—stained and unsanitary.

8. Electrical Hazards: Plugs were hanging out of the walls, with one completely exposed, creating a serious risk of electric shock or fire.

9. Language Barrier and Unhelpful Staff: No staff members spoke English, making it impossible to address our concerns. When we managed to speak to the owner, he was very dismissive and said it's a fine hotel that's been in his family for generations.

10. No Refund Policy: The hotel refused to refund us, claiming they didn’t have the money to refund us, since we paid at the door, there was no way to resolve it through Expedia. They said we'll see a refund in a week when they have the funds to do so, I'll update this review if we ever see this refund.

We showed Expedia photos of the conditions, and they have opened a case against the hotel for false advertising and will be investigating them.

This place is unsafe, unclean, and not at all as advertised. If you value your health, safety, and money, do not book this hotel.

The hotel is saying my review on Google is fake and the photos are not of the hotel, to prove them wrong I've also attached my booking.