Sentosa Hotel Apartment Taoyuan Branch

Hotels
Independent
8.4 (81 reviews)
No. 8 Jinniu Square, Taoyuan Road, Nanshan, Shenzhen, 518000 , Shenzhen , CN

Facilities

Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Outdoor pool - seasonal
Elevator
See all facilities

Review Highlights

Pros:
Nice and cozy
Upgraded room experience
Cons:
Dirty washing machine
No free movies

Categories

Cleanliness
7.55
Room washing machine was dirty, suggesting lack of cleaning attention.
Service
9.05
Standard service quality for this hotel tier, with room upgrade, but some amenities lacking.
Location
8.55
Hotel entrance was hard to find, but overall a desirable location.
Room Quality
8.55
Room upgrade indicates appreciation for room quality.
Amenities
8.05
Some amenities like free movies were no longer available, affecting experience.
Value for Money
8.55
Good value for the experience despite some issues.
Food and Beverage
8.45
No specific feedback provided, standard quality expected.
Overall Experience
8.45
Overall good stay with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:14

Property Description

Discover the perfect getaway at Sentosa Hotel Apartment Taoyuan Branch, where comfort meets convenience in the heart of Shenzhen.

Recreational Amenities
Unwind by our stunning outdoor pool or energize your day at the state-of-the-art fitness center, designed to keep you revitalized throughout your stay.

Dining Delights
Indulge in our exquisite dining options with a restaurant serving lunch and dinner, or enjoy room service to savor gourmet meals in the comfort of your room. Don’t forget to grab a refreshing drink from our lively poolside bar!

Convenience and Comfort
With 402 air-conditioned rooms featuring plush pillowtop beds, microwaves, and minibars, plus complimentary high-speed internet, your stay will be as comfortable as it is connected. Enjoy designer toiletries and soothing rainfall showers in our luxurious bathrooms.

Book your stay now for an unforgettable experience at Sentosa Hotel Apartment Taoyuan Branch!

Important information:

  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SZX

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

  • General

    Unicode Support true

Location

Guest Reviews

8.4
Based on 81 reviews
Cleanliness: 7.55
Service: 9.05
Location: 8.55
Room Quality: 8.55
Amenities: 8.05
Value for Money: 8.55
Food and Beverage: 8.45
Overall Experience: 8.45
L
LKHAGVAJARGAL family
10
Pros:

The hotel service is excellent and the hotel environment is wonderful.

2025-09-29 via Nuitee
Y
yuichi
6
Pros:

ホテルの入り口が分かりにくい以外は、すばらしい

2025-09-28 via Nuitee
W
Wenling
8
Pros:

Nice and cozy

2025-08-22 via Nuitee
R
RYOSUKE family_with_children
8
Pros:

無太大問題,舒適度過幾天。

2025-07-22 via Nuitee
H
HAN KEONG partner
10
Pros:

My 2nd visit and stay there after 1st good experience.
Didn't know my room was upgraded during my 1st stay.
Thus my 2nd stay I need to upgrade n pay the difference from package deal which flight and hotel package deal.
Only disappointment was there's no more free movies to watch from the room TV.
Internet much slower as compared to 1st stay.
As was the washing machine and dryer,suggest they do some housekeeping maintenance to it. At times the washing machine was quite dirty after several usage.
Overall it a good stay throughout

2025-07-17 via Nuitee
B
bertrand
8
Pros:

All Sentosa are good deals wether it is Feicui, Majialong or this one Taoyuan. I just prefer the other building close to lobby

2025-06-12 via Nuitee
O
Otto partner
6
Pros:

the rooms were very dusty

2025-01-02 via Nuitee
J
JIN HYEONG
10
Pros:

편했습니다 !!!

2024-12-19 via Nuitee
N
Nick
2
Pros:

i choose that hotel because close to the dive centre

2024-09-28 via Nuitee
K
Kurt
10
Fine Business trip
Pros:

Excellent stay. Not all the staff speaks English, but one person was really helpful. Mit google translate hat die Bestellung von Taxi usw. gut funktioniert. Free coffee and nice lounge. Near subway station, easy access. Would book again

2024-09-16 via Nuitee
T
TAT KONG
8
Pros:

位置近桃園站,只需步行5分鐘,酒店洗澡門破損造成漏水出去,令到成地水,浴室門又不能完全關上,令到外面都看見浴室裏的情況。另外房間較上次殘舊,電視櫃邊破損。

2024-08-31 via Nuitee
T
TAT KONG
8
位置優越
Pros:

地點近地鐵站,步行只需5分鐘內,酒店整潔,服務態度良好

2024-08-11 via Nuitee
L
Lana
8
Not bad
Pros:

The hotel is beautiful, but almost nobody speaks even basic English, which I found strange as it's a 4-star hotel. The pool area was a bit gloomy. There was no music, no nice vibe and you had to wear a swimming hat to enter the pool. Just the atmosphere of the pool area was a bit cold.

The hotel itself was at a nice location, the staff was semi-helpful, definitely not smiley.

The room I booked smelled like cigarettes so the staff was kind enough to upgrade me to a better room that didn't smell. I enjoyed my visit in China.

2024-06-11 via Nuitee
S
Shao family_with_children
8
Pros:

Very well managed property with friendly staff.

2024-06-09 via Nuitee
C
Choi Fung
6
Not too bad but a bit older
Pros:

Not too bad but it’s just a bit older than the look we saw in the promoted pictures. Comfortable and convenience.

2024-05-19 via Nuitee
A
ANNE
10
慶祝生日之旅
Pros:

我們一行六人,早上已到酒店本來想先放下行李再出去玩,但酒店已經可以提早給我們入住,酒店員工服務態度很好,還協助我們用手機叫車外出,早上還有免費咖啡可以在書吧休閒享用,酒店鄰近地鐵站非常方便,旁邊還有7–11,酒店性價比非常高

2024-03-03 via Nuitee
H
Hsiuchin
6
Pros:

我訂三人房,到了飯店說要多收我兩百元人民幣每晚,我懶得跟他吵,就同意給飯店多收每晚兩百元的加床費用,但是竟然加床的床是很搖晃的很便宜的行軍床,讓國二身高175公分的孩子整晚都睡不好,翻身就搖晃的厲害,隔天去換其他的房間,竟然也沒得換,讓我們這次真的快崩潰了,因為孩子去練棋,需要睡眠充足!

2024-01-28 via Nuitee
B
bertrand
10
Pros:

Some rooms are a little old and would need to be redecorated but it is quite okay and Sentosa is my favorite option in Nanshan. Great service, creful staff, spacious well equipped rooms, even the area is great

2023-11-29 via Nuitee
T
Tang Huang family
10
Pros:

短暫停留,離捷運和機場近,方便。

2023-11-27 via Nuitee
Y
Yiping
10
Pros:

Very good! I like it!

2023-10-24 via Nuitee