Novotel Shanghai Clover

Hotels
•
Novotel
8.8 (456 reviews)
Building 1, Lane 3188, Xiupu Road, Shanghai , Shanghai , cn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Convenient location
Friendly service
Good value for money
Cons:
Room size is small
Breakfast could be better

Categories

Cleanliness
8.38
Overall cleanliness is good with specific mentions of the neatness of rooms and public areas.
Service
9.35
The staff is friendly and provides excellent service with quick responses to requests.
Location
9.39
Conveniently located near Disney with available shuttle services.
Room Quality
8.34
Room quality has been mentioned as good; however, some found the size a bit small.
Amenities
8.87
Amenities are appreciated, especially the shuttle service and luggage forwarding.
Value for Money
9.33
Highly rated for value due to affordable prices relative to quality.
Food and Beverage
7.88
Breakfast options could be improved based on specific mentions.
Overall Experience
8.85
Guests enjoyed their stay overall, with specific mentions of comfort and support from staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 11:28

Property Description

Luxurious Accommodations

Novotel Shanghai Clover offers air-conditioned rooms and suites equipped with modern amenities such as a flat-screen TV, electric kettle, and minibar. The private bathrooms feature complimentary toiletries and cozy bathrobes for a comfortable stay.

Exceptional Facilities

Guests can enjoy a refreshing dip in the seasonal outdoor swimming pool or work out in the fitness centre with stunning floor-to-ceiling windows. The hotel also provides convenient services including a 24-hour front desk, currency exchange, and meeting facilities, ensuring a seamless stay.

Culinary Delights

Indulge in delectable international buffets at the hotel restaurant or savor local à la carte menus. The lobby bar offers a variety of light meals and beverages, perfect for unwinding after a day of exploring Shanghai.

Experience luxury and convenience at Novotel Shanghai Clover - book your stay now for an unforgettable experience.

Important information:

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.

Please note that the swimming pool only opens from 15 June until 1 October every year.

Free shuttle services, between the property and Shanghai Disneyland and between property and Pudong airport, are available daily. Please contact the hotel concierge to make an appointment one day in advance at 21:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Oct 8, 2025 until Fri, Jun 19, 2026
Swimming pool: Closed from Thu, Oct 8, 2026 until Sat, Jun 19, 2027
Swimming pool: Closed from Fri, Oct 8, 2027 until Mon, Jun 19, 2028

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for CNY 220 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 456 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 9.33
Food and Beverage: 7.88
Overall Experience: 8.85
T
Thumkaew • family_with_children • th
10
Pros:

Everything

Cons:

The massages service was too expensive for the service. The lady staff was very good. But the male staff did the massage too hard and didn’t ask for any health conditions before the massage session. I know he was doing his best to do a very great job for massaging with good intentions, but that kind of rough massaging could be harmful for the people with health conditions. So, I suggest you need to ask the customer about their health conditions before doing the massage.

2026-02-13 • via Nuitee
S
Siti • couple • sg
10
The Stay was magical.
Pros:

The service is marvellous and perfect. Amenities are amazing. I will stay here again and again and again.

Cons:

I love everything.

2026-02-10 • via Nuitee
Y
YA-HSI • extended_group • tw
9
這是一間貼心服務住客的飯店
Pros:

有免費接駁車從機場接送到飯店及迪士尼樂園來回接送，非常加分，而且住宿飯店加入管家群，住客提出的疑難雜症，飯店服務人員都貼心服務到家，另外玩迪士尼會走很多路，飯店也免費提供泡腳桶+泡腳包，可以感受到飯店對住客真的很用心 。

Cons:

早餐選項雖然很多，但是口味真的很普通，不會難吃也說不上美味。

2026-01-27 • via Nuitee
A
alina • couple • ar
10
Pros:

Shuttle a Disney y al aeropuerto

2026-01-25 • via Nuitee
J
Jitchanok • couple • th
8
2026-01-23 • via Nuitee
L
Lindsay • family_with_children • us
10
Pros:

Los shuttles lo mejor, el hotel demasiado lindo y limpio, ambiente familiar, la ducha, batas y pantuflas, amazing

Cons:

Talvez no está demasiado cerca de The Bund o de las atracciones de la ciudad, el wifi está super restringido para conectarse a VPN uno como extranjero lo necesita

2026-01-23 • via Nuitee
F
Foziya • extended_group • kw
6
2026-01-23 • via Nuitee
J
Jha • family_with_children • in
9
2026-01-23 • via Nuitee
K
Kevin • family_with_children • au
10
Good Location , great customer service
Pros:

Great service for looking after our 3 baggage one day before checking in , Free bus service to Disneyland and Airport.

Cons:

Nothing

2026-01-21 • via Nuitee
X
xiaoqin • extended_group • au
9
位置便利、环境整洁，工作人员友善且服务周到，非常方便。
Pros:

我这次入住这家酒店，整体体验还不错。酒店靠近迪士尼乐园，非常方便，酒店有车安排接送，房间和公共区域整洁，硬件设施也不错。酒店服务很好，有一个客人微信群，可以随时提出需求，非常方便且人性化。工作人员态度友善、热情，入住期间如果有问题都能得到及时帮助。离开时我不小心把耳机落在房间，通过联系客服很快找回，并通过顺丰寄到了我下榻的酒店，非常感谢他们的细心服务，整体体验舒适，值得推荐。

2026-01-20 • via Nuitee
R
Ruben Jr • family_with_children • ph
10
Pros:

Great value for money. The room was amazing for its price and the shuttle service is really convenient so we planned our activities around it. All the staff are courteous, even with the language barrier. I love our family's stay here!

2026-01-20 • via Nuitee
K
kengo • couple • jp
8
2026-01-19 • via Nuitee
P
Pin-Jen • family_with_children • au
9
Pros:

機場接送和迪士尼接送都非常方便。房間和環境都非常舒服，兒童遊戲室也非常好玩，有機會再到上海玩的話也會再次選擇。

2026-01-19 • via Nuitee
R
RUKI • extended_group • jp
7
また機会あれば泊まりたい！
Pros:

スタッフの方も親切で部屋も綺麗だった！

Cons:

日本語英語はほとんど通じないです。

2026-01-19 • via Nuitee
A
Anirudh Reddy • couple • au
8
2026-01-19 • via Nuitee
S
SHIRAI • extended_group • jp
8
Pros:

・ディズニーから近くて無料シャトルバス有り
・空港までのシャトルバス有り
・コンビニ近い
・駅まで徒歩5-10分
・部屋も広々

Cons:

・ディズニーの往復は大丈夫だったけど、浦東空港までのバスは臭かった
・スタッフさん数人は英語通じない
・外灘までのバスは私たちは時間が微妙で地下鉄移動しましたが、1時間ぐらいかかるのでもし市内も巡るならもう少し市内寄りでもいいかも

2026-01-19 • via Nuitee
I
IBUKI • solo_traveller • jp
10
2026-01-19 • via Nuitee
X
Xiaofei • couple • jp
8
2026-01-19 • via Nuitee
T
Tihua • couple • nz
8
很棒 会回来
Pros:

现代高级的装潢 有机器人帮忙跑腿送外卖超方便！还帮我收了很多包裹 谢谢你们

Cons:

中央空调开的太高了 不能调低 超热

2026-01-18 • via Nuitee
A
Aoi • extended_group • jp
10
2026-01-18 • via Nuitee