Novotel Shanghai Clover

Hotels
Novotel
8.8 (459 reviews)
Building 1, Lane 3188, Xiupu Road, Shanghai , Shanghai , cn

Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Convenient location
Friendly service
Good value for money
Cons:
Room size is small
Breakfast could be better

Categories

Cleanliness
8.38
Overall cleanliness is good with specific mentions of the neatness of rooms and public areas.
Service
9.35
The staff is friendly and provides excellent service with quick responses to requests.
Location
9.39
Conveniently located near Disney with available shuttle services.
Room Quality
8.34
Room quality has been mentioned as good; however, some found the size a bit small.
Amenities
8.87
Amenities are appreciated, especially the shuttle service and luggage forwarding.
Value for Money
9.33
Highly rated for value due to affordable prices relative to quality.
Food and Beverage
7.88
Breakfast options could be improved based on specific mentions.
Overall Experience
8.85
Guests enjoyed their stay overall, with specific mentions of comfort and support from staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 11:28

Property Description

Luxurious Accommodations

Novotel Shanghai Clover offers air-conditioned rooms and suites equipped with modern amenities such as a flat-screen TV, electric kettle, and minibar. The private bathrooms feature complimentary toiletries and cozy bathrobes for a comfortable stay.

Exceptional Facilities

Guests can enjoy a refreshing dip in the seasonal outdoor swimming pool or work out in the fitness centre with stunning floor-to-ceiling windows. The hotel also provides convenient services including a 24-hour front desk, currency exchange, and meeting facilities, ensuring a seamless stay.

Culinary Delights

Indulge in delectable international buffets at the hotel restaurant or savor local à la carte menus. The lobby bar offers a variety of light meals and beverages, perfect for unwinding after a day of exploring Shanghai.

Experience luxury and convenience at Novotel Shanghai Clover - book your stay now for an unforgettable experience.

Important information:

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.

Please note that the swimming pool only opens from 15 June until 1 October every year.

Free shuttle services, between the property and Shanghai Disneyland and between property and Pudong airport, are available daily. Please contact the hotel concierge to make an appointment one day in advance at 21:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Oct 8, 2025 until Fri, Jun 19, 2026
Swimming pool: Closed from Thu, Oct 8, 2026 until Sat, Jun 19, 2027
Swimming pool: Closed from Fri, Oct 8, 2027 until Mon, Jun 19, 2028

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for CNY 220 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 459 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 9.33
Food and Beverage: 7.88
Overall Experience: 8.85
C
Chun Shao family_with_children tw
10
Pros:

酒店服务特别好,入住方便,房间也舒适,迪士尼班车接送非常方便,尤其酒店迪士尼管家服务贴心规划时间和路线,省去很多时间和精力,省心省力省时省钱,性价比很高,用心服务,给酒店迪士尼管家Judy和杰克满分好评,五星强烈推荐,下次还会选择这个酒店。

2026-04-04 via Nuitee
T
Toru couple jp
10
Pros:

上海ディズニーランド利用で宿泊。
空港・ホテル・パーク間の無料シャトルが便利で、駅にも近く、ディズニーホテルより手頃だったのが決め手。

館内は清潔で、スタッフも親切。英語もほぼ通じ、不自由なく3日間過ごせた。
ロビーの無料スナックとお茶、5階のプールとジム、夜の無料おかゆも嬉しいポイント。すぐ目の前にファミマあるので深夜でも買い出しできる。

客室はアメニティ付きで、シャワー・トイレ別。冷蔵庫の無料ドリンクやワインもあり快適。
次回の上海ディズニー旅行でもまた泊まりたいと思えるホテル。

2026-04-03 via Nuitee
L
Liong Siung family_with_children my
9
Comfortable
Pros:

There is a playground for kids. Breakfast is nice

Cons:

The lift got water dripping

2026-04-02 via Nuitee
L
Lynne couple gb
10
Pros:

It was clean and comfortable and shuttle services were great

Cons:

Breakfast could have offered a little more western food

2026-04-01 via Nuitee
K
Karinne family_with_children jp
9
Eu gostei
Pros:

Amei o playground pra criança, café da manhã e a simpatia dos funcionários…

Cons:

A funcionária entrou no meu quarto duas vezes e eu estava dormindo… a primeira lá vez relevei mais fiquei pensando será que eles não sabem que tem gente… a segunda vez ela trouxe um suquinho e um pedido de desculpas uma cartinha. Achei fofa mais se fosse outra pessoa no meu lugar tinha chingando ela um monte hotel… ah! Tinha cuspe na parede do banheiro e a camisola estava com cheiro de usado….

2026-04-01 via Nuitee
A
Assel family_with_children kz
10
Pros:

Very nice and clean with free shuttle service to Disneyland

2026-04-01 via Nuitee
A
Ashlee couple au
10
Good hotel if you are going to Disney
Pros:

Good location to Disney, nice room.

2026-03-31 via Nuitee
E
Ekaterina solo_traveller rs
9
2026-03-30 via Nuitee
M
MASARU family_with_children jp
10
Pros:

文句なし。上海ディズニーに行くときはこのホテルで全く問題ありません。近くにコンビニあり。ホテル内に夜レストランあります。

Cons:

ないです。

2026-03-29 via Nuitee
M
Mohamad Azfar Bin family_with_children my
10
Pros:

The staff is really helpfull

Cons:

None

2026-03-29 via Nuitee
X
Xiao xia family_with_children gb
6
2026-03-26 via Nuitee
A
A family_with_children id
8
Enjoy stay in Novotel very convenient for Shanghai Disneyland
Pros:

Very good property

Cons:

Nothing

2026-03-25 via Nuitee
M
Marion couple fr
10
2026-03-24 via Nuitee
C
choi couple kr
9
Pros:

무료셔틀과 지하철역 인근이라 시내에서 타고오기 편했ㅂ습니다 ㅎ

2026-03-24 via Nuitee
M
Mauricio solo_traveller br
7
Razoável.
Pros:

Não tenho nada que me chamou a atenção.

Cons:

Longe do centro. Apesar de ter metrô a 500 mt, é preciso pegar 3 linhas e chegar ao centro por 45 min.
O hotel tem transfer, mas apenas alguns horario.
Fui trocar dinheiro numa maquina automática e a máquina deu erro e não devolveu meu dinheiro. Um atendente se prontificou em ajudar e devolveram o dinheiro no dia seguinte.

2026-03-24 via Nuitee
K
Kirstie family_with_children gb
9
2026-03-22 via Nuitee
H
Hector family_with_children us
10
2026-03-21 via Nuitee
S
Souméa solo_traveller fr
9
Séjour correct dans l’ensemble j’y retournerai
Pros:

L’emplacement qui est proche du métro (5 min à pied), il y a 2 supermarchés face à face et en face de l’hôtel, la navette pour le centre ville, l’aéroport et Disney. La gentillesse du personnel qui vous aidera à trouver des solutions pour les questions que vous vous posez

Cons:

Le fait de me presser car le restaurant devait fermé à 21h, on ne m’a pas servi de verre d’eau comme les 2 soirs précédent, on m’a ramené des frites froides et lorsque j’ai fait la remarque on les a réchauffé, je les ai refusé et rien en remplacement.
Le fait de payé 6€ pour emprunter un parapluie.
Que la navette commence à 7h50 pour un dépôt à l’aéroport.

2026-03-20 via Nuitee
C
Chris Liara family_with_children nl
8
Pros:

The free shuttle buses to and from airport,city center and Disneyland is a big plus. Having dinner at the hotel is very affordable.The kid's playroom is very nice.

Cons:

The personnel did not speak English.
In the breakfast buffet there are not many western options.

2026-03-20 via Nuitee
M
MIZUKI couple jp
10
Pros:

宿泊中ももちろん快適でしたが、宿泊前後でのメッセージでの問い合わせについても素早く返信していただきました。事前にバスの予約やタイムスケジュールについて共有いただいたので安心してスケジュールを組むことができました。

2026-03-20 via Nuitee