The Russel Hotel

Hotels
8 (969 reviews)
Cnr. Long, Graham and Unity Street , Knysna , za
+27 44 382 1052

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Golf course
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Positive breakfast experience
Cons:
Cleanliness issues (damp carpets)
Worn-out beds
Some noise disturbances at night
Breakfast variety could be improved

Categories

Cleanliness
7.39
Some reviews mention issues such as damp smell in carpets and worn-out beds.
Service
8.86
Multiple reviews highlighted the friendliness and helpfulness of the staff.
Location
8.4
Well located in the city center with easy access to attractions.
Room Quality
7.35
Rooms noted as spacious, but some concerns about wear and comfort.
Amenities
7.88
Amenities are standard for the area, with positive regard for breakfast.
Value for Money
7.84
Good value for the location and services provided.
Food and Beverage
7.89
Breakfast is mentioned positively, though some desire more variety.
Overall Experience
8.36
Many guests had enjoyable stays and expressed intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 20:33

Property Description

Luxurious Accommodation and Convenient Location

Stylish Guest Rooms and Modern Amenities

Nearby Attractions and Dining Options

Book your stay at the modern 3-star Russel Hotel, conveniently located near Knysna's attractions and offering luxurious accommodation with stylishly decorated guest rooms. Enjoy marble bathrooms, free parking, and proximity to the Knysna Golf Club and popular restaurants. Please note, no parties or loud noises are allowed on the property, ensuring a peaceful stay for all guests. Don't forget to relax at the barbecue area before it closes at 9 p.m. Experience comfort and convenience at Russel Hotel!

Important information:

Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8
Based on 969 reviews
Cleanliness: 7.39
Service: 8.86
Location: 8.4
Room Quality: 7.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 7.89
Overall Experience: 8.36
A
antonella • family_with_children • it
7
Centrale
Pros:

La posizione senza ombra di dubbio! Hotel centrale , vicino al water front e alla strada principale N2 . Camere
spaziose e calde. Colazione buona e comodo parcheggio interno chiuso.

Cons:

Sicuramente la mouquette in camera anche se sinceramente la camera risultava pulita … per una notte si può fare

2026-08-28 • via Nuitee
I
IZASKUN • family_with_children • es
6
Habitación familiar sencilla
Pros:

La habitación era familiar pero sencilla: una cama de matrimonio y dos camas individuales. Había un pequeño frigorífico con 4 botellas de agua y microondas. La habitación estaba limpia. El personal muy amable, nos acompañaron a la habitación.

Cons:

Nos costó encontrar la puerta de entrada porque es un recinto vallado. Hay poca luz en la habitación. Pero para pasar una noche, calidad-precio es adecuado.

2026-08-22 • via Nuitee
A
Alice • solo_traveller • it
8
2026-08-22 • via Nuitee
S
Silvia • solo_traveller • it
9
Pros:

Stanza spaziosa e pulita.
Posizione a qualche minuto di macchina dalla zona waterfront e a pochi minuti da un centro commerciale.

2026-08-21 • via Nuitee
K
Karien • solo_traveller • za
7
Pros:

Value for money and cleanliness

2026-08-20 • via Nuitee
S
srividya • solo_traveller • in
10
Pros:

It was a beautiful clean and chicken family room with all the required amenities..staff was courteous and good hot and cold breakfast..overall a good value for money

2026-08-18 • via Nuitee
K
Keith • family_with_children • za
8
2026-08-17 • via Nuitee
L
liang • solo_traveller • cn
10
2026-08-14 • via Nuitee
S
Sibusiso • solo_traveller • za
7
2026-08-13 • via Nuitee
N
Newman • solo_traveller • za
9
G Newman
Pros:

Friendly staff and breakfast

Cons:

Very busy road outside, but I got use to it

2026-08-12 • via Nuitee
L
Lucas • solo_traveller • za
8
Bitter Sweet Experience
Pros:

The Russel hotel is clean ,the staff is very helpful.
The breakfast options are good.

Cons:

You advertised digital satellite channels but it is not operational. When I asked about it,it was explained that it is not available !

2026-08-11 • via Nuitee
E
Eduardo Kendi • couple • br
10
Pros:

Ficamos apenas uma noite, e o quarto atendeu as expectativas do anúncio, custo benefício ótimo

2026-08-10 • via Nuitee
E
Ernie • solo_traveller • za
7
2026-08-09 • via Nuitee
C
Camila • family_with_children • br
10
Pros:

Café da manhã, localização e funcionários muito atenciosos

2026-08-08 • via Nuitee
R
Roos • solo_traveller • za
1
2026-08-07 • via Nuitee
S
ShellsWill • couple • za
8
Our stay at the Russel was lovely and we'll certainly book there again.
Pros:

The staff was truly and unexpected highlight. Friendly accommodating the receptionist was a beam of light every time we engaged and true delight to deal with. The kitchen staff were very flexible as well and the breakfast was definitely surprising for size and taste, one of the best draw cards of this property.

2026-08-07 • via Nuitee
L
Lorenzo • solo_traveller • it
8
2026-08-05 • via Nuitee
L
lauretta777 • solo_traveller • it
10
Pros:

Staff cordialissimo
Pulizia eccellente
Ottima colazione
Posizione perfetta
Che dire?
Tutto perfetto

2026-08-05 • via Nuitee
O
Omar • solo_traveller • za
10
2026-08-04 • via Nuitee
G
Georgina • solo_traveller • za
7
Cons:

Breakfast options can be better. For example. Most choices on menu has bacon. Would prefer another option instead of pork. This is for health and religious purpose.

2026-08-03 • via Nuitee