The Russel Hotel

Hotels
8 (969 reviews)
Cnr. Long, Graham and Unity Street , Knysna , ZA
+27 44 382 1052

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Golf course
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Positive breakfast experience
Cons:
Cleanliness issues (damp carpets)
Worn-out beds
Some noise disturbances at night
Breakfast variety could be improved

Categories

Cleanliness
7.39
Some reviews mention issues such as damp smell in carpets and worn-out beds.
Service
8.86
Multiple reviews highlighted the friendliness and helpfulness of the staff.
Location
8.4
Well located in the city center with easy access to attractions.
Room Quality
7.35
Rooms noted as spacious, but some concerns about wear and comfort.
Amenities
7.88
Amenities are standard for the area, with positive regard for breakfast.
Value for Money
7.84
Good value for the location and services provided.
Food and Beverage
7.89
Breakfast is mentioned positively, though some desire more variety.
Overall Experience
8.36
Many guests had enjoyable stays and expressed intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 20:33

Property Description

Luxurious Accommodation and Convenient Location

Stylish Guest Rooms and Modern Amenities

Nearby Attractions and Dining Options

Book your stay at the modern 3-star Russel Hotel, conveniently located near Knysna's attractions and offering luxurious accommodation with stylishly decorated guest rooms. Enjoy marble bathrooms, free parking, and proximity to the Knysna Golf Club and popular restaurants. Please note, no parties or loud noises are allowed on the property, ensuring a peaceful stay for all guests. Don't forget to relax at the barbecue area before it closes at 9 p.m. Experience comfort and convenience at Russel Hotel!

Important information:

Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8
Based on 969 reviews
Cleanliness: 7.39
Service: 8.86
Location: 8.4
Room Quality: 7.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 7.89
Overall Experience: 8.36
H
Hugendhran • family_with_children • za
7
Pros:

It was spacious and very neat.

Cons:

The water pressure in the shower isn't the greatest

2026-10-31 • via Nuitee
M
Mandobe • solo_traveller • za
8
Overall happy with my stay… would definitely go back again
Pros:

It wasn’t hard to find and they had everything I could need in the room.

Cons:

The doors were loud.. whenever the people in the room opposite me opened their doors, it woke up..

2026-10-26 • via Nuitee
S
sensier • family_with_children • re
8
2026-10-25 • via Nuitee
B
Blossom Ntombethemba • solo_traveller • za
10
I highly recommend this place. I will definitely come back
Pros:

Ample parking space, my room was so spacious . The warm welcome by staff (Zimkhitha), if I’m not mistaken. The bar fridge, microwave and cutlery makes life easy.

Cons:

No lift, only stairs. But they managed to accommodate me ground level.

2026-10-22 • via Nuitee
T
theo • extended_group • za
7
Nice n quiet place, the workers are friendly
Pros:

First day was so horrible but day 2 3 4 was good

Cons:

3day they didn't change the towels

2026-10-21 • via Nuitee
C
Carola • family_with_children • de
9
2026-10-21 • via Nuitee
F
Fabyus • family_with_children • it
8
Pros:

Parcheggio interno custodito. Camera ampia con bagno privato. Buona colazione e buona posizione rispetto al centro e a i supermercati.

2026-10-19 • via Nuitee
E
Esther • family_with_children • za
8
2026-10-16 • via Nuitee
B
Brian • solo_traveller • za
8
2026-10-14 • via Nuitee
S
Stephanie • couple • za
10
2026-10-14 • via Nuitee
B
Bruno • couple • es
7
Calidad/precio adecuado
Pros:

El parking cerrado muy bien, facilidad en el check in/out, personal amable, relacion calidad-precio buena, desayuno incluido aceptable. Decoracion antigua pero era cómodo.

Cons:

Nuestro baño olía muy fuerte a silicona, y se escuchaba mucho el ruido de fuera de la habitación.

2026-10-14 • via Nuitee
B
Best • solo_traveller • za
8
Staff very friendly and helpful
Pros:

Breakfast was very good.

Cons:

Accommodation was on 3rd floor - did not like the stairs, but not much can be done about that.

2026-10-14 • via Nuitee
M
María Goretti • couple • es
8
2026-10-09 • via Nuitee
N
Nicoletta • couple • it
7
2026-10-07 • via Nuitee
V
Virginie974 • solo_traveller • fr
6
Pros:

Chambre spacieuse, bien équipée (four à micro-ondes, frigo, vaisselle). A proximité du centre commercial, Le Mall.

Cons:

Environnement local peu sécure. Petit déjeuner plutôt moyen. Manque d’éclairage dans la salle de bains.

2026-10-07 • via Nuitee
N
Niemand • extended_group • za
10
2026-09-13 • via Nuitee
N
Nick • solo_traveller • za
9
Relaxing, simple and comfortable.
Pros:

Breakfast was simple but good.
It is good value for money.
Car and self felt secure!

Cons:

Nothing I didn't like.
It is a 3 star hotel and furnishing are only to that standard.
It is a good 3 Star hotel

2026-09-07 • via Nuitee
C
Claire • solo_traveller • fr
9
2026-09-05 • via Nuitee
M
Montserrat • family_with_children • es
7
2026-09-02 • via Nuitee
A
antonella • family_with_children • it
7
Centrale
Pros:

La posizione senza ombra di dubbio! Hotel centrale , vicino al water front e alla strada principale N2 . Camere
spaziose e calde. Colazione buona e comodo parcheggio interno chiuso.

Cons:

Sicuramente la mouquette in camera anche se sinceramente la camera risultava pulita … per una notte si può fare

2026-08-28 • via Nuitee