The Russel Hotel

Hotels
8 (870 reviews)
Cnr. Long, Graham and Unity Street , Knysna , za

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Non-smoking throughout
Shuttle service (additional charge)
Free wired internet
Golfing on site
Self parking (surcharge)
Offsite parking discounted rates available
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Positive breakfast experience
Cons:
Cleanliness issues (damp carpets)
Worn-out beds
Some noise disturbances at night
Breakfast variety could be improved

Categories

Cleanliness
7.39
Some reviews mention issues such as damp smell in carpets and worn-out beds.
Service
8.86
Multiple reviews highlighted the friendliness and helpfulness of the staff.
Location
8.4
Well located in the city center with easy access to attractions.
Room Quality
7.35
Rooms noted as spacious, but some concerns about wear and comfort.
Amenities
7.88
Amenities are standard for the area, with positive regard for breakfast.
Value for Money
7.84
Good value for the location and services provided.
Food and Beverage
7.89
Breakfast is mentioned positively, though some desire more variety.
Overall Experience
8.36
Many guests had enjoyable stays and expressed intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 20:33

Property Description

Luxurious Accommodation and Convenient Location

Stylish Guest Rooms and Modern Amenities

Nearby Attractions and Dining Options

Book your stay at the modern 3-star Russel Hotel, conveniently located near Knysna's attractions and offering luxurious accommodation with stylishly decorated guest rooms. Enjoy marble bathrooms, free parking, and proximity to the Knysna Golf Club and popular restaurants. Please note, no parties or loud noises are allowed on the property, ensuring a peaceful stay for all guests. Don't forget to relax at the barbecue area before it closes at 9 p.m. Experience comfort and convenience at Russel Hotel!

Important information:

Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for ZAR 200 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 870 reviews
Cleanliness: 7.39
Service: 8.86
Location: 8.4
Room Quality: 7.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 7.89
Overall Experience: 8.36
H
Hanna • couple • de
6
2026-03-07 • via Nuitee
L
Lee-Anne • family_with_children • za
10
2026-03-02 • via Nuitee
T
Thembelihle • extended_group • za
8
Comfortable
Pros:

Breakfast was fine. Nothing wrong with it

Cons:

The stairs before getting to my room

2026-03-02 • via Nuitee
J
John • solo_traveller • je
9
I had a comfortable and enjoyable 1 night stay and would certainly stay again.
Pros:

The hotel was perfect for my requirements with safe secure parking and friendly helpful staff.

Cons:

Nothing

2026-03-01 • via Nuitee
W
Wendy Lategan • family_with_children • za
7
2026-03-01 • via Nuitee
E
ENERGY • couple • za
6
2026-03-01 • via Nuitee
R
Robert • couple • za
8
Only spent one night but comfortable and good breakfast.
2026-02-28 • via Nuitee
L
Lonwabo • extended_group • za
8
Great hospitality from the staff.
Pros:

Rooms are very comfortable, great hospitality from the staff. Close to the city center. The area is safe.

Cons:

I was looking for fruit platter added to the breakfast otherwise it was good.

2026-02-27 • via Nuitee
J
Juliane • family_with_children • xx
8
Pros:

Schlichtes, ordentliches und sauberes Hotel. Das Frühstück war ok, kein Buffet sondern Varianten an Englisch Frühstück / Cornflakes / Toast.

2026-02-27 • via Nuitee
T
THANGARAJU • solo_traveller • za
5
2026-02-27 • via Nuitee
P
Posh • family_with_children • za
9
A hotel with a home feel.
Pros:

We enjoyed our stay and the staff is super friendly.

2026-02-26 • via Nuitee
H
Hans - Jörg • couple • ch
9
Gerne wieder
Pros:

Freundlichkeit

Cons:

Alles war soweit okay

2026-02-26 • via Nuitee
A
abdul • extended_group • za
10
2026-02-26 • via Nuitee
C
Christopher • solo_traveller • us
9
2026-02-26 • via Nuitee
C
Chien-Hao • family_with_children • za
8
2026-02-25 • via Nuitee
R
Roberto • couple • br
10
Pros:

Ótimo café da manhã!

2026-02-24 • via Nuitee
G
Gianluca • couple • it
8
Good hotel
Pros:

The hotel does his job. Solid good breakfast. Polite Staff, safe parking, and with everything you may need in the room

Cons:

Position is not the one listed on Booking map, few blocks up.

2026-02-24 • via Nuitee
R
Rachel • couple • fr
4
2026-02-24 • via Nuitee
P
Peng • family_with_children • us
10
2026-02-23 • via Nuitee
B
Benjamin W • couple • za
8
Pros:

All round good 👍🏻

2026-02-14 • via Nuitee