Whitehorse Apartments Hotel

Hotels
7.5 (175 reviews)
770 Whitehorse Road , Box Hill , au

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Convenient location
Well-equipped facilities
Cons:
Cleanliness issues
Old mattress

Categories

Cleanliness
6.39
Several mentions of cleanliness concerns such as cockroaches and dirty bathrooms.
Service
8.36
Staff were friendly and helpful across multiple reviews.
Location
8.4
Convenient location mentioned positively by guests.
Room Quality
6.85
Mixed feedback with some positive remarks but mentions of outdated mattresses.
Amenities
7.38
Amenities provided were generally adequate and met needs.
Value for Money
7.84
Guests found the pricing satisfactory and reasonable.
Food and Beverage
7.39
No specific mentions but assumed average based on the overall service.
Overall Experience
7.36
Many positive experiences reported, contributing to an overall satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:57

Property Description

Convenient Location
Located in Box Hill, Whitehorse Apartment Hotel offers spacious apartments with fully-equipped kitchens and dining areas. With free WiFi and private parking, it's the perfect choice for a comfortable stay.

Modern Amenities
Each apartment is furnished with contemporary furniture and includes a flat-screen TV, DVD player, and a kitchen with all essentials. Some suites even have a washing machine and tumble dryer for added convenience.

Close to Attractions
Just a short walk from the nearest tram stop and Box Hill Central, the hotel is also within easy reach of Melbourne City and other popular destinations. Explore the nearby areas of Olinda and Mornington for a memorable experience.

Book your stay at Whitehorse Apartment Hotel now for a relaxing and enjoyable visit.

Important information:

Continental breakfast is available for $12 per person per meal.

Please note that parking is available for $10 per day and is subject to availability. It must be booked in advance. To reserve a space, please contact the property in advance, using the contact details found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: MEL

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.5
Based on 175 reviews
Cleanliness: 6.39
Service: 8.36
Location: 8.4
Room Quality: 6.85
Amenities: 7.38
Value for Money: 7.84
Food and Beverage: 7.39
Overall Experience: 7.36
J
John • solo_traveller • au
6
2026-01-17 • via Nuitee
D
Donna • couple • au
8
2026-01-16 • via Nuitee
C
Colin • couple • au
6
2026-01-10 • via Nuitee
C
Ching • couple • au
9
Friendly and helpful staff, easy access including parking (with reasonable fee)
Pros:

Well equipped facility in room, including bathroom needs and kitchen appliances.

Cons:

window view is blocked.

2026-01-09 • via Nuitee
Y
Yongai • solo_traveller • au
10
2026-01-07 • via Nuitee
H
huiru • extended_group • au
8
The price is satisfactory and reasonable
Pros:

A very satisfying stay. Many of our requests were well accommodated, and the manager was warm and welcoming

Cons:

The air conditioner is in the living room, so the bedroom gets very hot. We need to open the window, but there is no fly screen, and we’re worried that mosquitoes might come in

2025-12-30 • via Nuitee
J
John • solo_traveller • au
5
Place needs a cleanup
Pros:

Position

Cons:

Cockroaches in the bathroom

2025-12-30 • via Nuitee
C
Carmel • couple • au
8
Pros:

Position

Cons:

Bathroom shower was not as clean as it should be

2025-12-16 • via Nuitee
S
Sincic • family_with_children • au
8
Pros:

If you're a smoker, you're welcomed.
Refreshing really when being treated like a human being although I smoke cigarettes.

Cons:

Not one thing I did not like.

2025-12-14 • via Nuitee
S
Samantha • family_with_children • au
7
2025-11-09 • via Nuitee
A
Aysha • extended_group • au
9
It was a comfortable and very welcoming place to stay.
Pros:

The building was very easy to access even out of office hours with the available lock box.
The older gentleman working at the hotel was so lovely and welcoming, and very helpful with the instructions of accessing our room after hours.
The room had all the necessary facilities and appliances.

Cons:

There really wasn’t anything to dislike about the property. It was a great experience overall.

2025-11-01 • via Nuitee
M
Michelle • solo_traveller • au
10
Great value for money
Pros:

The staff member was very nice and helpful

Cons:

Nothing

2025-10-27 • via Nuitee
S
Satini • family_with_children • au
8
2025-10-26 • via Nuitee
J
Joseph • couple • au
8
2025-10-12 • via Nuitee
S
Stephen • couple • au
9
2025-10-12 • via Nuitee
D
David • couple • au
9
2025-10-01 • via Nuitee
B
Brieanna • solo_traveller • au
8
Happy with my stay
Pros:

The guy at the desk was friendly and helped me when i accidentally locked myself out of my room

2025-09-05 • via Nuitee
G
Greenwood • family_with_children • au
8
Pros:

It was close to our appointment and very comfortable

Cons:

The walls needed a clean

2025-08-19 • via Nuitee
C
Clisdell • family_with_children • au
8
Overall good would stay again
Pros:

Like the room as family good to have our own room as parents.

Cons:

Mattress on bed was very old and had little to no paddling left

2025-08-17 • via Nuitee
M
Michael • solo_traveller • au
10
2025-08-02 • via Nuitee