Southern Sun Waterfront Cape Town

Hotels
•
Southern Sun Hotels
8.4 (2345 reviews)
1 Lower Buitengracht , Cape Town , za

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent service
Variety in food
Cons:
Cleanliness issues
Cramped rooms
Inconsistent AC
Small bathrooms

Categories

Cleanliness
7.24
Cleanliness was poor in some instances with reports of bad smells in rooms.
Service
9.21
The service was noted to be exceptional along with super friendly staff.
Location
9.25
The location was praised, particularly for shuttle access to attractions.
Room Quality
7.2
Rooms were reported as cramped with some mentioning small room issues.
Amenities
8.73
Facilities including free shuttles and children’s entertainment received positive feedback.
Value for Money
8.69
The hotel offers great value for money with reasonable prices for food and services.
Food and Beverage
8.24
Food quality was good but with comments on pricing for special meals.
Overall Experience
8.61
Overall experience was generally positive with some issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:57

Property Description

Luxurious Accommodation
Experience the comfort and elegance of the Southern Sun Waterfront's bright and spacious rooms, equipped with modern amenities like flat-screen TVs and air-conditioning. Some rooms even feature a lounge area with a minibar and espresso machine for your relaxation and convenience.

Dining and Leisure
Indulge in a delicious buffet breakfast served daily or opt for in-room dining available 24/7. Sip on drinks at the bar or coffee shop, and savor meals with a South African flair at Yizani Restaurant. Unwind by the outdoor swimming pool or stay active at the modern fitness centre.

Prime Location
Conveniently situated just a short walk from the V&A Waterfront and the Cape Town International Convention Centre, the hotel offers easy access to top attractions like the Two Oceans Aquarium and Table Mountain. Book now for a memorable stay!

Important information:

between 6 September to 1 November 2024, Southern Sun Waterfront will be undergoing an exterior refurbishment. As part of this process, workers will be employing rope access techniques to prepare and paint the building's façade. We apologize for any inconvenience this may cause and will endeavor to keep disruptions to a minimum. We appreciate your understanding as we work to enhance our hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs ZAR 55 per day.

Location

Guest Reviews

8.4
Based on 2345 reviews
Cleanliness: 7.24
Service: 9.21
Location: 9.25
Room Quality: 7.2
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 8.24
Overall Experience: 8.61
S
Shazia Nausheen • solo_traveller • mu
9
Pros:

The location

Cons:

Nothing

2026-04-25 • via Nuitee
S
Semakaleng • couple • za
10
I really enjoyed my stay I recommend Southern Sun hotel I felt st home
Pros:

The stuff is friendly the hotel is 100%clean

Cons:

I like every thing about the hotel

2026-04-25 • via Nuitee
E
Eduardo • couple • mz
10
Pros:

Tudo

Cons:

Nada

2026-04-24 • via Nuitee
V
Vincent • family_with_children • za
9
Pros:

Great location. High quality facilities and staff.

Cons:

Rooms are small and especially the showers are very small.

2026-04-20 • via Nuitee
N
NADIA • solo_traveller • za
10
2026-04-20 • via Nuitee
V
Veneshree • solo_traveller • za
10
Pros:

Friendly staff and great breakfast

Cons:

A cold water pool ... my kids couldn't swim

2026-04-19 • via Nuitee
A
Amerin • solo_traveller • za
10
2026-04-17 • via Nuitee
H
Hlakametsa Godfrey • family_with_children • za
10
Pros:

Everything

Cons:

Nothing

2026-04-17 • via Nuitee
T
Trojan Business Consulting • extended_group • za
7
2026-04-17 • via Nuitee
L
Luis • couple • za
5
2026-04-17 • via Nuitee
H
Hlumisa • couple • za
7
2026-04-16 • via Nuitee
L
Lorna • solo_traveller • na
9
A great place to stay to be in City Centre of Cape Town.
Pros:

Breakfast was great and the location is fantastic. Very helpful staff with getting around with taxi's and shuttles. The proximity to Waterfront and CTICC is great.

Cons:

No complaints at all

2026-04-16 • via Nuitee
T
Temlaz S • couple • za
9
I stayed well apparently when i had to extend due to my business situation they couldn’t accommodate me it’s fully booke
Pros:

Services

Cons:

Prices kept escalating

2026-04-16 • via Nuitee
J
Johannes • couple • za
9
2026-04-16 • via Nuitee
K
Kgopotso Rebecca • solo_traveller • za
10
2026-04-15 • via Nuitee
L
Lori • couple • es
9
Pros:

The hotel was perfectly situated for us. There was a free courtesy bus to the waterfront every hour which was very punctual. The staff are super friendly and couldn’t do enough for us. Highly recommend!

2026-04-15 • via Nuitee
H
HB • couple • za
7
2026-04-15 • via Nuitee
M
Miguel Bescos • solo_traveller • es
8
Cons:

Breakfast was not good, from the juice to the quality of the pastries, etc

2026-04-15 • via Nuitee
K
Kgomotso • family_with_children • za
5
Cons:

Cleaning staff

2026-04-14 • via Nuitee
B
Bonita • solo_traveller • ca
9
2026-04-14 • via Nuitee