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Facilities
Property facilities
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Health or beauty spa nearby
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Car hire
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Massage services
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Packed lunches
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Currency exchange
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Lower bathroom sink
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Outdoor furniture
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Fruits
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Beauty Services
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Manicure
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Pedicure
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Golfing on site
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Beach umbrellas
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Exercise/lap pool
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Secured parking
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Garage
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Health or beauty spa nearby
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Swimming nearby
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Experience the comfort and elegance of the Southern Sun Waterfront's bright and spacious rooms, equipped with modern amenities like flat-screen TVs and air-conditioning. Some rooms even feature a lounge area with a minibar and espresso machine for your relaxation and convenience.
Dining and Leisure
Indulge in a delicious buffet breakfast served daily or opt for in-room dining available 24/7. Sip on drinks at the bar or coffee shop, and savor meals with a South African flair at Yizani Restaurant. Unwind by the outdoor swimming pool or stay active at the modern fitness centre.
Prime Location
Conveniently situated just a short walk from the V&A Waterfront and the Cape Town International Convention Centre, the hotel offers easy access to top attractions like the Two Oceans Aquarium and Table Mountain. Book now for a memorable stay!
between 6 September to 1 November 2024, Southern Sun Waterfront will be undergoing an exterior refurbishment. As part of this process, workers will be employing rope access techniques to prepare and paint the building's façade. We apologize for any inconvenience this may cause and will endeavor to keep disruptions to a minimum. We appreciate your understanding as we work to enhance our hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Parking
Private parking is possible on site (reservation is not possible) and costs ZAR 55 per day.
Location
Guest Reviews
Not much
Over priced
4 phone calls and 1 hour later to get a bottle water
Aircon not worked
Small room R4000 what a waist of money
We checked in on May 14 and we asked the clerk who helped us if we can stay in the same room after the two days that we have booked because we are staying for an extra four days with a tour company and that it would be much better if we didn’t have to pack and check out and then wait for another room to be ready. The clerk said we can stay in the same room. We asked if there was extra charge and he said no. So we were happy. I would have given them an excellent review except we got a phone call on the 16 th while we were out sightseeing seeing. They told us we had to check out of our room and go to another room because our tour group had booked an inferior room to the one I had booked. So we had to leave our group of friends in the middle of our sightseeing and rush back and packed like mad in order to get checked out. I was ok to checkout and go to another room if they had given me the correct information but this interruption during our outing left me with a really bad taste.
The rooms a tiny.
Hotel staff is incredibly friendly and the property is very clean however a few very disappointing things:
1. Our room while cleaned was not properly setup. No water bottles, no conditioner, towels for one person only.
2. No outlets in the bathroom
3. Electric outlets inky at one of the nightstands next to the bed
4. No rack for a suitcase in the room
5. When brought up the amenities were not what I expected. The body wash and shampoo were 99% water, generated no suds and the conditioner while thick to come out of the bottle, had no body once put in my hair, again to high a water content.
Solving simple things like the amenities in the room would clearly give it 4 stars.
Great food . A wonderful facility.
Some staff were really nice and some lacked service etiquette.
Rooms too old and need refurbishment, the establishment needs to spend money to upgrade. It was disappointing to see lack thereof.
I did not get the smoking room
Situation & convenience
Nothing
The shuttle to V&A waterfront. The porters were friendly and the food was good
Its not really kid friendly. No activities, especially during a weekend like "two oceans". Also the person who was cleaning my room did not check behind the curtains. There were old forks and knives probably from a prior visit.
Conveniently located , neat, tidy, clean, friendly front office staff.
Nothing
酒店到Waterfront的免费shuttle bus简直是太好啦，很方便！酒店的位置极佳，早餐也很好吃，整体都很适合家庭旅游居住。
Offers a shuttle to Waterfront every hour. Very clean
There was no buffet dinner
Staff was friendly
Bathroom small
the best part is the location and also really liked the shuttle to and from the waterfront
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