Baur au Lac

Hotels
•
The Leading Hotels of the World
9.4 (479 reviews)
Talstrasse 1 , Zürich , ch

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Good food options
Cons:
Slow service in some areas
High prices for room size
Lobby bar service inconsistent

Categories

Cleanliness
9.43
Standard quality for this hotel tier.
Service
9.4
Some reviews indicated slow service in specific areas, but overall service was praised.
Location
9.94
Location praised for being right on the lake and convenient to other areas.
Room Quality
9.39
Rooms were comfortable and well-maintained according to reviews.
Amenities
9.12
Grand hall area reservation required, limiting leisure space for guests.
Value for Money
8.68
Some guests felt pricing was high relative to room sizes.
Food and Beverage
9.43
Breakfast and food options were well-received, but lobby bar service lacked.
Overall Experience
9.8
Generally high satisfaction with experiences, despite some minor reservations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:28

Property Description

Luxurious Accommodation with Stunning Views
Located in a private park in Zurich, the 5-star Baur au Lac offers elegant rooms with views over Lake Zurich and the Alps. Enjoy free minibar use and top-notch amenities.

Award-Winning Dining Experience
Indulge in the culinary delights of 2 renowned restaurants, including a Michelin-starred Restaurant Pavillon. Relax at the inviting bar or dine on the terrace surrounded by the idyllic garden.

Premium Services and Facilities
Benefit from valet parking, a top-floor fitness centre, and free WiFi. Pamper yourself with medical massages, physiotherapy, and beauty treatments. Explore the nearby shopping street and banking center.

Experience luxury and sophistication at Baur au Lac - Book your stay now!

Important information:

Please note that construction work is going on nearby from Monday to Friday during the day and some rooms may be affected by noise.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CHF 45 per day.

Location

Guest Reviews

9.4
Based on 479 reviews
Cleanliness: 9.43
Service: 9.4
Location: 9.94
Room Quality: 9.39
Amenities: 9.12
Value for Money: 8.68
Food and Beverage: 9.43
Overall Experience: 9.8
J
jacopo • couple • it
10
2026-03-07 • via Nuitee
B
Borys • family_with_children • fr
10
2026-02-28 • via Nuitee
K
KYRIAKOS • couple • cy
10
Baur au lac stay is always an amazing experience and I would highly recommend it to anyone
Pros:

welcoming staff and service full personnel. Top cleanliness, fast room service, breakfast with various choices, high end interior design and top-notch facilities and restaurants

Cons:

I have no negative comments to pose

2026-02-27 • via Nuitee
E
Evan • solo_traveller • ch
10
2026-02-26 • via Nuitee
S
Shakhobiddinova • solo_traveller • gb
9
2026-02-22 • via Nuitee
T
tcitterio • Couples
10
No. 1 in Zurich
Pros:

My preferred hotel in Zurich. Perfect location, outstanding service, and a beautiful property with a long history as the city’s leading hotel. I fully enjoyed my short stay at Baur au Lac and will certainly return. The team is truly passionate and attentive, and the way they interact with guests makes you feel genuinely at home. It is also clear that the property is continuously investing in improvements. everything feels very fresh and new things are introduced frequently. Thanks to the entire team for a magical stay.

2026-02-18 • via Tripadvisor
B
beloslavag2024 • Solo travel
10
Pre birthday trip
Pros:

My first stay and it was fantastic. I had an upgrade, a very nice corner room, thank you 😊 I would like to mention the front office one man, who made the check in and spoke with me in Russian, I am sorry I did not see his name. He was very kind and professional 🙏 The in room dining girl Liya was fantastic , so lieb 🤗 Breakfast delicious! I love the special letter in my room and the pralines , thank you very much 🫶

2026-02-14 • via Tripadvisor
A
Amanda • family_with_children • us
10
2026-02-12 • via Nuitee
S
stephano • family_with_children • br
10
2026-02-09 • via Nuitee
S
Swenden • couple • be
10
Aan te bevelen
Pros:

Kwaliteit. Ligging. Vriendelijk Personeel.

2026-01-31 • via Nuitee
R
Raphael • family_with_children • br
10
Recomendo fortemente
Pros:

Localização excelente, funcionários educados e prestativos. Concierge dedicados e eficientes.

2026-01-28 • via Nuitee
N
Nickolas • couple • br
10
2026-01-27 • via Nuitee
B
bibig355 • Couples • Munich, Upper Bavaria, Bavaria
10
The! Place in Zurich
Pros:

Perfect location, Landmark in Zurich.
Wonderful place to stay, great service, high quality
Home away from Home!

2026-01-24 • via Tripadvisor
S
Stanislav • couple • cy
10
2026-01-20 • via Nuitee
H
Hannu • couple • fi
9
Pros:

Kaikki erittäin ok

Cons:

Kallis

2026-01-19 • via Nuitee
T
Tiberiu • extended_group • ro
10
2026-01-19 • via Nuitee
M
Marius • solo_traveller • ro
10
2026-01-19 • via Nuitee
S
Shaheen • couple • gb
10
Very pleasant and joyful
Pros:

I can say that I liked everything in this hotel.

Cons:

non at all

2026-01-16 • via Nuitee
N
Nafer • couple • ch
9
2026-01-14 • via Nuitee
F
Fajr H. • couple • kw
10
Cons:

Very expensive

2026-01-14 • via Nuitee