Shenzhen Nanshan L'Hermitage

Hotels
8.7 (164 reviews)
No.3031 Nanhai Av , Shenzhen , cn

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Spacious, comfortable rooms
Cleanliness and daily housekeeping
Friendly/helpful staff in many reports
Quiet, residential location (preferred by some)
Good/solid breakfast for several guests
Cons:
Location is far from some business/food areas and the metro
Security deposit charged and refunds can be slow or unclear
Breakfast variety can be limited
Some guests reported poor lighting in rooms or non-adjustable temperature
One reviewer reported an unsettling/’eerie’ atmosphere

Categories

Cleanliness
10
Several reviewers explicitly note cleanliness and daily housekeeping (e.g., 'Чисто. Уборка каждый день.'), indicating excellent cleanliness.
Service
9
Service is generally described as friendly and helpful (allowed late check-out, staff described as 'incredibly kind'), although there are complaints about unresponsive messages on booking.com and mixed handling of the security deposit.
Location
7.8
Location is in a quieter, residential part of Nanshan preferred by some, but multiple reviewers note it is far from major business/food areas and the metro (around 40 min by car or 'a bit distant from metro').
Room Quality
10
Rooms are frequently described as spacious, large and comfortable ('Spacious room', 'Room is big and clean', 'A cama era bastante confortável'), supporting a very strong room-quality score.
Amenities
7
Amenities are adequate but limited for a luxury property (no spa/pool mentioned, some issues like non-adjustable room temperature and limited lighting in rooms reported).
Value for Money
7.8
Mixed signals on value: some feel the stay was worth it, but several complaints about a charged security deposit, refund delays, and comments that similar hotels may be cheaper suggest slightly below-target value.
Food and Beverage
8
Breakfast and F&B receive mixed-to-positive comments: several say breakfasts are good or excellent, others call them basic or limited in variety ('very very basic breakfast', 'не очень varied', 'gostoso but limited options').
Overall Experience
10
Overall stays are often described positively (comfortable, luxury feel, many reviewers 'really great stay'), though there are isolated negatives (eerie atmosphere for one reviewer, deposit handling). The overall impression from most reviews is excellent.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 11:04

Property Description

Luxurious Accommodations
Experience the epitome of luxury at L’Hermitage, where each room is thoughtfully designed with modern amenities such as iPod docking stations and plush ironing facilities.

Wellness and Recreation
Indulge in a rejuvenating experience at our fitness center or unwind in the sauna facilities after a day of exploration in Shenzhen city.

Culinary Delights
Satisfy your taste buds at Muse Western Restaurant with a delectable buffet breakfast, savor authentic Japanese cuisine at Matsudo, or delight in Cantonese flavors at the Orchid Pavilion.

Book your stay at L’Hermitage now to enjoy a perfect blend of comfort, convenience, and culinary excellence.

Important information:

Please note that the hotel has limited cribs. Guests who require a crib please inform the hotel prior to arrival, and subject to availability.

Children below 31 in. receive free breakfast. Extra charges apply for breakfast if children are above 2.6 ft in height.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 164 reviews
Cleanliness: 10
Service: 9
Location: 7.8
Room Quality: 10
Amenities: 7
Value for Money: 7.8
Food and Beverage: 8
Overall Experience: 10
M
Mrs Hoggarth • solo_traveller • gb
5
2026-07-04 • via Nuitee
S
sonia • family_with_children • ro
6
Choose another hotel
Pros:

Spacious room

Cons:

We only stayed 1 night
Very quiet neighborhood and far - around 40 min by car to reach any place of interest/ airport / train station
Very very basic breakfast with very few choices
I got charged deposit equivalent to 1 night which was refunded back to my WeChat 24h hours after check out - no information about it on booking.com
Staff never replied to my messages sent on booking.com chat

2026-06-07 • via Nuitee
Владислав • solo_traveller • ru
9
Pros:

Завтрак отличный. Расположение идеальное!

Cons:

В номерах этого отеля экономят на освещении. Этого не должно быть в гостинице такого уровня. Лампы слабые.

2026-05-29 • via Nuitee
F
Fankap • family_with_children • ca
10
Un séjour presque parfait!
Pros:

J'ai adoré Nanshan et cet hotel était parfait pour y séjourner. L'emplacement est particulier, car c'est dans un coin plus résidentiel (ce que je préfère) au milieu des locaux. Pour se déplacer, le didi était très pratique. Par contre, si ce que vous voulez faire est plutôt du côté de Futian, l'hôtel n'est pas idéalement situé. Les chambres sont grandes et confortables. J'imagine que c'est possible de payer moins cher pour de très bons hôtels à Shenzhen, mais je ne regrette pas du tout mon choix pour celui-ci. Une vraie expérience luxe, malgré l'absence de spa/piscine. Le déjeuné n'étais pas très varié, mais savoureux. Il y a une entrée nord et c'est celle qu'il faut montrer au didi. Notre chauffeur n'était pas certain de nous avoir laissé au bon endroit initialement et nous non plus, puisque la carte indique plusieurs entrées.

Cons:

Nous n'avons pas pris le métro, mais c'est plus ou moins pratique pour visiter les autres parties de Shenzhen. Le didi est toutefois très abordable. Il faut simplement planifier vos déplacements stratégiquement

2026-05-27 • via Nuitee
Владислав • solo_traveller • ru
10
Pros:

Волшебное место и отличный отель. Завтраки 5+. Чисто. Уборка каждый день. Персонал знает свою работу.

Cons:

Нет такого

2026-05-14 • via Nuitee
Y
Yifang • solo_traveller • us
5
Pros:

Location

Cons:

Most stranged: Security deposit charged to credit card even if there wasn't any damage to the room. I was told it takes 3 to 5 days to refund. In addition, room temperature was not adjustable.

2026-05-12 • via Nuitee
P
Pilar • couple • ar
10
Pros:

Todo perfecto

2026-05-12 • via Nuitee
W
wayne sun • solo_traveller • au
9
Good hotel but the location is far away to business and eating area
Pros:

Room is big and clean

Cons:

Too far to the nearby restaurant

2026-05-12 • via Nuitee
A
Andrzej K. • family_with_children • pl
8
2026-05-06 • via Nuitee
A
Adam • couple • pl
9
2026-04-27 • via Nuitee
W
Wei Che • extended_group • tw
9
2026-04-20 • via Nuitee
A
Abdullah • couple • sa
10
2026-04-14 • via Nuitee
J
João Afonso • solo_traveller • pt
9
Pros:

A cama era bastante confortável, e o staff muito simpático, permitiu-me fazer um check out duas horas mais tarde. O quarto era bastante grande e tinha todas as condições necessárias.

Cons:

O pequeno-almoço era bastante bom, mas gostaria de ver um pouco mais de opções e variedade. Para quem quer percorrer a cidade de transportes públicos, fica um pouco distante da estação de metro.

2026-04-12 • via Nuitee
A
Amber • couple • my
9
2026-04-04 • via Nuitee
X
Xiaoming • family_with_children • at
7
Pros:

Breakfast

Cons:

Away from public trafficking

2026-04-02 • via Nuitee
M
Michael • solo_traveller • gb
10
Pros:

Really great stay.

2026-03-31 • via Nuitee
A
Andrii • family_with_children • ua
10
2026-03-23 • via Nuitee
A
Audrey • family_with_children • es
3
Eeerie. Dark Energy.
Pros:

I booked the hotel for 2 nights but we left due to an eerie creepy atmosphere. Dark energy surrounds this place which sounds woohoo but truly, an unsettling experience. The staff were incredibly kind and helpful but still we bailed after just 1 night.

Cons:

There is something off about this hotel. I can't put my finger on it.

2026-03-22 • via Nuitee
A
Andrii • family_with_children • ua
10
2026-03-18 • via Nuitee
Y
Yelin • solo_traveller • us
10
2026-03-13 • via Nuitee