Southern Sun Cape Sun

Hotels
Southern Sun Hotels
8.4 (3004 reviews)
Strand Street , Cape Town , za

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Inconsistent breakfast quality
Service issues from specific staff

Categories

Cleanliness
7.61
Some reviews mention a strong odor in the bathroom and cleanliness issues with towels.
Service
9.08
Overall positive experiences with staff; however, some negative experiences are noted regarding specific staff behavior.
Location
9.12
Consistently mentioned as a positive aspect of the hotel.
Room Quality
8.57
Rooms are spacious and comfortable as highlighted in several reviews.
Amenities
8.6
Amenities like the gym and pool were appreciated; overall quality is good.
Value for Money
8.56
Many guests felt they got good value for their stay.
Food and Beverage
7.11
Reviews indicated dissatisfaction with breakfast options and quality.
Overall Experience
8.58
General satisfaction with the hotel experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:53

Property Description

Central Location in Cape Town
Located in the heart of Cape Town, the Southern Sun Cape Sun offers stunning views of Table Mountain, Robben Island, and Table Bay. Guests can explore nearby attractions like the Table Mountain Aerial Cableway and Clifton Beach.

Luxurious Amenities
Indulge in spacious, air-conditioned rooms with antique-style décor and en suite bathrooms. Enjoy a buffet breakfast at Riempies Restaurant and savor a mix of modern and traditional cuisine. Unwind at Le Bar and Lounge or take a dip in the splash pool.

Convenient Facilities
Stay active at the fitness center or venture to nearby attractions like The Company Gardens and Green Market Square. With golf clubs and the Cape Town International Convention Center in close proximity, the Southern Sun Cape Sun ensures a memorable stay.

Book now for a luxurious experience in the heart of Cape Town!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs ZAR 65 per day.

Location

Guest Reviews

8.4
Based on 3004 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 8.57
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 7.11
Overall Experience: 8.58
R
Ryan couple hr
9
2026-05-09 via Nuitee
S
Shazia Nausheen solo_traveller mu
10
Pros:

Everything

Cons:

Nothing

2026-05-08 via Nuitee
T
Thilomi solo_traveller za
1
Disgusting stay
Pros:

Location and nothing else

Cons:

The room was shocking- when I arrived no one helped me with my luggage and reception staff were unhelpful and unfriendly. I went up to my room on my own to find that there was shit in the toilet, the glasses were filthy, the floor was not vacuumed as there was broken biscuit crumbs all over, the TV did not work, 2 lights did not work, the aircon was not working, the glass divider at the bathtub as a gap between which means when you shower the water floods the bathroom floor, when I was checking out I was asked by Brandon if I enjoyed my stay - when I said not at all he made no effort to ask me any questions even if it was for improvement. On the first night when the maintenance manager arrived at night to look at the tv and aircon even he was shocked that the room had not been properly checked.

2026-05-07 via Nuitee
T
Tamsyn solo_traveller za
8
2026-05-06 via Nuitee
S
Shireen couple za
10
My sweet stay with my love!
Pros:

The breakfast was exceptional fresh every morning the staff extremely friendly and cheerful. The rooms just as advertised.
My husband and I loved every bit and every part it's absolutely beautiful.
The bed so comfortable the view exquisite.

Cons:

Absolutely nothing.

2026-05-01 via Nuitee
M
Masana family_with_children za
10
2026-04-29 via Nuitee
M
Martin solo_traveller no
8
2026-04-29 via Nuitee
R
Refiloe family_with_children za
3
Bad
Pros:

Staff at the door and staff at dinning area

Cons:

i was served burnt prawns which i had to turn back... continuously had to call housekeeping to ask them for iron and to get my room cleaned.

Room service was bad

2026-04-28 via Nuitee
N
Norah solo_traveller za
8
Pros:

The staff

And the location is ideal

Cons:

The smell at the basement

2026-04-28 via Nuitee
J
Jane couple za
9
Pros:

Corner room was lovely and spacious, situated on the 29th floor with a great view of the city, stadium and harbour. Exceptionally clean and comfortable

2026-04-28 via Nuitee
E
Emmanuel couple bw
9
2026-04-27 via Nuitee
D
Deon couple za
8
Most enjoyable!
Pros:

Cleanliness, Staff were very helpfull and friendly.Central location.Offered a shuttle service to the Cape Town waterfront.Exceptional views.

Cons:

Nothing -all was good

2026-04-27 via Nuitee
M
Margaret family_with_children zw
10
Im coming back lol ❤️
Pros:

Located centrally..it was clean and spacious
Friendly staff

Cons:

Nothing

2026-04-26 via Nuitee
C
Christine couple za
7
Not value for money but ok
Pros:

The staff were friendly and professional

Cons:

The hotel is tired and the rooms need a revamp.

2026-04-25 via Nuitee
T
Tours solo_traveller za
9
2026-04-23 via Nuitee
P
Pimentel couple ao
10
2026-04-23 via Nuitee
B
Betty solo_traveller zw
8
2026-04-22 via Nuitee
S
shajal solo_traveller za
8
2026-04-22 via Nuitee
R
Renzo couple za
10
Pros:

Everything

2026-04-21 via Nuitee
P
PAUL BAYETHE solo_traveller zw
10
Splendid and
Pros:

Space and accessibility

2026-04-20 via Nuitee