The Westin Jakarta

Hotels
•
Westin
9.4 (314 reviews)
Jl. H.R. Rasuna Said Kav. C-22 A , Jakarta , ID
+62 21 27887788

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious food
Great service
Cons:
Murky pool water
Firm mattress concern

Categories

Cleanliness
8.48
The swimming pool water was murky and needed cleaning, which affected the overall cleanliness rating.
Service
9.95
Staff were noted as friendly and helpful, with several positive mentions of individual team members.
Location
9.49
Strategically located, suitable for events and meetings, received positive feedback.
Room Quality
9.44
Rooms were clean and spacious, though some feedback indicated mattress firmness could be improved.
Amenities
8.97
Amenities such as the inside pool were mentioned positively, with room for enhancement noted.
Value for Money
9.43
Overall good value as noted by various positive reviews about experiences provided.
Food and Beverage
9.48
The breakfast and tea experiences received positive comments, enhancing the food and beverage rating.
Overall Experience
9.95
Overall positive experiences with memorable moments during stays and events.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:52

Property Description

Luxurious Accommodation with Breathtaking Views

Spectacular Facilities for Relaxation and Wellness
Enjoy the indoor pool, fitness centre, and spa facilities during your stay. Unwind and rejuvenate in style at The Westin Jakarta.

Culinary Delights and Rooftop Dining Experience
Indulge in healthy dishes at various dining outlets. Experience Japanese-Peruvian fine dining at Henshin while sipping cocktails at the alfresco rooftop bar with stunning city views.

Convenient Location and Exceptional Service
Strategically situated in the Setiabudi district, close to the Central Business District, with helpful staff available 24/7 for all your needs. Book now for a memorable stay at The Westin Jakarta.

Important information:

Please note that Debit and Credit cards will be authorized upon check-in with the amount of your stay, plus a deposit to cover incidentals. Kindly note, the card used at the time of booking, has to be presented upon check-in. The authorization will hold the funds until check-out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Location

Guest Reviews

9.4
Based on 314 reviews
Cleanliness: 8.48
Service: 9.95
Location: 9.49
Room Quality: 9.44
Amenities: 8.97
Value for Money: 9.43
Food and Beverage: 9.48
Overall Experience: 9.95
S
Savino • solo_traveller • tn
8
2026-09-12 • via Nuitee
M
Maximilian • couple • it
8
2026-09-11 • via Nuitee
M
maher • solo_traveller • my
10
2026-09-08 • via Nuitee
K
Kaiken • couple • de
10
Wir hatten einen sehr schönen Aufenthalt, alle waren sehr zuvorkommend und freundlich, das Hotel sehr hochwertig und ges
2026-09-07 • via Nuitee
I
INAD • couple • sa
10
2026-08-31 • via Nuitee
S
Sergio • couple • es
9
2026-08-20 • via Nuitee
S
Saladdin • family_with_children • sg
10
2026-08-17 • via Nuitee
M
Michael • solo_traveller • sg
8
Good Hotel - expensive for Jakarts
Pros:

Very modern great staff

Cons:

The lift situation is annoying

2026-08-16 • via Nuitee
K
Keiko • solo_traveller • jp
10
Pros:

お風呂に湯船があってよかった。
景色がとにかく最高だった。
朝食もすばらしかった

Cons:

特にありません

2026-08-16 • via Nuitee
S
Safara El • couple • id
9
2026-08-09 • via Nuitee
D
Dillon • solo_traveller • au
9
2026-08-09 • via Nuitee
D
daisuke • couple • sg
8
2026-07-19 • via Nuitee
F
FrancisNorman • Business • Perth, Greater Perth, Western Australia
10
Wonderful hotel in Jakarta
Pros:

Stayed at the Westin Jakarta for a week for business in July 2026.
The hotel is spectacularly located occupying the top 20 floors in a 70 floor tower. My room was large and beautifully set up with a superbly comfortable bed, a lovely bathroom and lots of space to relax.
The restaurants are well balanced with both fine dining and a a high quality regular location too

2026-07-15 • via Tripadvisor
G
GHAYAH • couple • sa
5
لاباس ولن تكرر
Cons:

لم تقدم لي الضيافه مثل باقي الغرف والاطالاله لم تكن مثل ماكنت اريد ولم يكن هناك تجاوب من قبل الموضف في تغيير الغرفه وطلب مقابل مادي لتغيير الاطلاله

2026-07-14 • via Nuitee
Z
Zahrah • couple • id
10
2026-07-13 • via Nuitee
M
Mohammed • couple • sa
10
اطلالة ساحرة ومرتفعة
Pros:

كل شي حرفياً

2026-07-09 • via Nuitee
A
Andrew • family_with_children • nl
9
Pros:

Good location, superb lobby with good view at the 52nd floor

Cons:

None

2026-07-05 • via Nuitee
R
reigam2026 • Family
10
👏🏻👏🏻👏🏻
Pros:

Thank you very much for always gave us an excellent exception service hospitality, especially Rei that helped a lot for our luggages he’s very sweet for always offering assistance including for Airport transport that he prepared for me and my daughter❤️
We’ll come back for sure

2026-07-03 • via Tripadvisor
O
oktham2024 • Business
10
Great service
Pros:

Good service. Assistance of Banquet Staff (Mr. Fadil) is great 👍🏻

2026-07-03 • via Tripadvisor
N
Navigate06565288990 • Business
10
Meeting
Pros:

The service is good, the place is nice and very comfortable. The waiter named Rafeld is very helpful.

2026-07-03 • via Tripadvisor