Nightcap at Emerald Star Hotel

Hotels
7.6 (865 reviews)
47-51 Clermont Street , Emerald , au
+61 7 4982 1422

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Bar
Daily housekeeping
See all facilities

Review Highlights

Pros:
Clean rooms
Good food
Cons:
Check-in process
Maintenance issues

Categories

Cleanliness
7.6
Rooms were clean but there were concerns about maintenance and dirt in some areas.
Service
8.1
Most reviews highlight good service from staff, despite some issues with check-in.
Location
8.1
Convenient location close to amenities and attractions.
Room Quality
7.1
Rooms have been mentioned as cramped and needing maintenance, but overall comfortable.
Amenities
7.1
Amenities are mentioned positively, but some issues with air conditioning and missing items.
Value for Money
7.6
Good value for the pricing, particularly with the complimentary drinks and clean facilities.
Food and Beverage
8.1
Food quality at the pub was highly praised by guests.
Overall Experience
7.1
Mixed experiences overall, but many would recommend staying.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:45

Property Description

Luxurious Accommodation

Featuring an onsite bar and free WiFi in public areas, Emerald Star Hotel offers accommodation in Emerald. Limited free parking is available on site.

Modern Amenities

Every room at this hotel is air conditioned and is fitted with a 40-inch Smart flat-screen TV. Every room includes a private bathroom.

Convenient Location

With its onsite bar and complimentary WiFi, Emerald Star Hotel provides a comfortable stay in Emerald. Book now for a memorable experience!

Important information:

Please note that guests must be over 18 years of age or accompanied by an adult.

Please note that this property requires an AUD $100 credit card pre-authorization upon check in to cover any incidental charges.

Please note that our accommodations rooms are split over 2-3 different levels which is accessible via stairs only. Should you require a ground floor room please contact the hotel directly. All requests are subject to availability and not guaranteed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.6
Based on 865 reviews
Cleanliness: 7.6
Service: 8.1
Location: 8.1
Room Quality: 7.1
Amenities: 7.1
Value for Money: 7.6
Food and Beverage: 8.1
Overall Experience: 7.1
B
Beverley • couple • au
6
Pros:

It had basic facilities

Cons:

The entry is not well enough signposted!!

2026-08-14 • via Nuitee
J
Jacob • solo_traveller • au
7
Pros:

All in all a pretty solid stay.

Cons:

Entering into the property was quite confusing the first time.

2026-08-14 • via Nuitee
K
Kiara • solo_traveller • au
3
Not good, would not recommend, only good thing were the employees.
Pros:

The staff were kind, the free bottles was nice.

Cons:

Small, shower floor broken, loud spot even at 2am, too expensive for what was given.

2026-08-13 • via Nuitee
R
Rix • solo_traveller • au
7
2026-08-11 • via Nuitee
M
Marcial • couple • au
8
Pros:

bed are so comfy and location is fantastic
restaurant and bar just a minute or less walk

Cons:

carpet are a bit dirty and fridge could have been great if its outside the shower room

2026-08-11 • via Nuitee
S
Stephen • family_with_children • au
8
Was perfect for our requirements
Pros:

Good restaurant
Great shower

2026-08-11 • via Nuitee
K
kirsten • couple • au
8
2026-08-09 • via Nuitee
C
Cheryl • solo_traveller • au
7
2026-08-08 • via Nuitee
J
Jann • couple • au
7
Ok
Pros:

Good position

Cons:

Near a nightclub, music went on until 2.00 am

2026-08-04 • via Nuitee
K
Karen • family_with_children • au
10
2026-08-02 • via Nuitee
Z
Zina Murray • solo_traveller • au
10
Pros:

Bed was comfortable and clean

Cons:

Didn't have a good sleep the music next door was very loud and they was fighting 2 o'clock in the morning.

2026-08-02 • via Nuitee
B
Brenda • solo_traveller • au
5
Pros:

Location

Cons:

No toasters for cooking own breakfast and kept awake all night

2026-08-02 • via Nuitee
J
Jordan • solo_traveller • au
8
2026-07-23 • via Nuitee
L
Leif • couple • au
8
2026-07-21 • via Nuitee
A
Aimee • extended_group • au
8
2026-07-16 • via Nuitee
S
Sophie • solo_traveller • au
10
Pros:

Easy check in, clean and comfy room.

2026-07-15 • via Nuitee
C
Clark • couple • au
7
2026-07-13 • via Nuitee
D
Darryn • family_with_children • au
3
The only saving grace was the food at the hotel was good.
Pros:

Location

Cons:

Small cave. Shower disgusting,shower with thongs on. Beds uncomfortable. Very dusty and not clean.

2026-07-12 • via Nuitee
M
Mike25421 • couple • au
8
Clean and comfortable. Perfect location for us.
2026-07-10 • via Nuitee
T
Trevor • solo_traveller • au
7
Pros:

the room was great and the lunch and dinner service was amazing

Cons:

breakfast was not an option only a breakfast pack available other then that maybe add a breakfast menu for those staying in house would be a great experience for those traveling through emerald

2026-07-07 • via Nuitee