New Century Hotel

Hotels
Independent
6.2 (103 reviews)
13/13-1, 15/15-1, 17/17-1, Jalan MP 15, Taman Merdeka Permai, Malacca City, 75350 , Malacca City , MY

Facilities

Electric car charging station
Free WiFi
24-hour front desk
Express check-in/check-out
ATM/banking
Free newspapers in lobby
Express check-in
Free self parking
Electric car charging station

Review Highlights

Cons:
No lift
Noisy surroundings
Poor TV channels
Non-smoking room not available
Dirty bedsheets

Categories

Cleanliness
3
Issues with room cleanliness mentioned in multiple reviews.
Service
4
Poor service quality reported, including noisy surroundings and TV channels.
Location
4
Negative feedback on location due to noise from nearby clubs and bars.
Room Quality
3.7
Concerns about room conditions such as deteriorating tiles and dirty bedsheets.
Amenities
3.5
Lack of amenities like non-smoking rooms and poor TV channel selection.
Value for Money
2.5
Guests felt the hotel was not worth the money due to various issues.
Food and Beverage
3.5
No specific comments on food and beverage quality in the reviews.
Overall Experience
3
Overall negative experiences reported with low ratings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-30 09:29

Property Description

Luxurious Amenities and Services - Indulge in onsite massages and complimentary Wi-Fi to enhance your stay experience. Take advantage of convenient room service and enjoy the comfort of air-conditioned guestrooms equipped with modern facilities.

Convenient Location - Located in Malacca City (Batu Berendam), the hotel is within a 15-minute drive of popular attractions like Jonker Street Night Market and Dataran Pahlawan Melaka Megamall. Nearby landmarks include Chitty Museum and Mahkota Parade Shopping Mall for a memorable exploration of the city.

Personalized Hospitality - Enjoy a 24-hour front desk, complimentary newspapers, and free self-parking for a hassle-free stay. Unwind in well-appointed rooms with private bathrooms, ensuring a relaxing retreat during your visit.

For a luxurious and convenient stay in Malacca City, book your experience at New Century Hotel today!

Important information:

Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Property follows regional sanitization guidelines Safe & Clean (Malaysia)

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

6.2
Based on 103 reviews
Cleanliness: 3
Service: 4
Location: 4
Room Quality: 3.7
Amenities: 3.5
Value for Money: 2.5
Food and Beverage: 3.5
Overall Experience: 3
V
Vinotini family_with_children my
5
Pros:

Nothing

Cons:

​"The cleanliness was very poor. The room was extremely dusty, and the bathroom was dirty. There were also many mosquitoes. The water heater in the first room was not working, so we asked to change to another room. A very disappointing experience.The hotel was listed as 'New Century,' but when we arrived, we realized the sign said 'Era Hotel.' After driving around in circles looking for it, we finally called them, and they told us they are actually the same hotel.

2026-03-05 via Nuitee
S
Selvaraj family with young children my
2
Very poor
Pros:

Nothing much to say

Cons:

1.No lift
2.Noisy at night due to clubs and bar nearby.
3. Room TV channels very poor.
4. Overall rating is 3

2025-05-27 via Nuitee
S
Selvaraj family with young children my
3
Poor
Pros:

Nothing

Cons:

1.Room tiles about to come out.
2. TV channels worst
3 asked for non somking room..but looks like there is no non smoking room..all room can smoke.
4. Hotel nearby so noisy at night with high bass sound bcoz hotel surroundings was pubs and bar.
Not worth for money
5. Bedsheets looks dirty.

2025-05-05 via Nuitee
N
Nizat family with young children my
6
Pleasant
2025-03-02 via Nuitee
H
Hariz family with young children my
1
BAD SERVICE
Cons:

I came to check in around 12am. I waited about 30 minutes. made a call and pressed the provided bell. no staff came to serve me.. I only heard the sound of the washing machine that night

2025-01-06 via Nuitee
M
Mohamad review category business travellers my
6
Pleasant
2024-12-26 via Nuitee
S
Sham review category business travellers my
10
Exceptional
2024-12-07 via Nuitee
S
Syafika family with young children my
5
Passable
2024-11-04 via Nuitee
S
Shangeetha
4
Pros:

Can't watch tv
No cattle
No coffee and tea packets

2024-11-03 via Nuitee
N
Noorma family with young children my
2
Very poor
Cons:

When making a reservation, booking.com offers a queen bed and a single bed, but when checking in, the hotel gives three single beds. I complained to the hotel and they exchanged the correct room. picture of the hotel in the booking. com is not the same as the actual hotel image.

2024-09-29 via Nuitee
C
Cma young couple my
5
Passable
Pros:

bathroom very clean

Cons:

hotel pictures on agoda are not the same as the real thing...

2024-09-18 via Nuitee
A
Ainul review category business travellers my
7
Good
2024-07-30 via Nuitee
O
Oon solo traveller my
8
Very good
2024-07-14 via Nuitee
B
Belle family with young children my
10
Exceptional
2024-06-13 via Nuitee
M
Mohamad review category business travellers my
7
Good
2024-06-04 via Nuitee
H
Haris family with young children my
5
it is okay to rest the body for 1 night
Pros:

Economy price ,

Cons:

a little noisy from outside

2024-06-04 via Nuitee
F
Farhan family with young children my
3
Poor
2024-06-02 via Nuitee
A
Abdul family with young children my
8
Very good
2024-05-27 via Nuitee
S
Samsulfais young couple my
6
Pleasant
2024-04-27 via Nuitee
H
Haryantie family with young children my
5
Passable
2024-04-22 via Nuitee