SohoTown Hotel

Hotels
4.4 (16 reviews)
No. 113 Jalan Sultan , Kuala Lumpur , my

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Fax/photocopying
Ironing service
Concierge service
Grocery deliveries
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Average location
Good room quality
Cons:
Weak customer service

Categories

Cleanliness
3.93
Weak customer service indicated a lower standard.
Service
5.1
Weak customer service noted, but service overall is average for the hotel tier.
Location
4.44
Standard quality for this hotel tier.
Room Quality
4.29
Standard quality for this hotel tier.
Amenities
4.32
Standard quality for this hotel tier.
Value for Money
4.38
Standard quality for this hotel tier.
Food and Beverage
4.33
Standard quality for this hotel tier.
Overall Experience
4.4
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:37

Property Description

Central Location: Located in the heart of the Bukit Bintang district, SohoTown Hotel offers easy access to popular landmarks such as Berjaya Times Square and Pavilion Kuala Lumpur.

Comfortable Accommodation: Our rooms are equipped with modern amenities including air conditioning, flat-screen TVs, and free WiFi. Some rooms even offer stunning city views for a truly memorable stay.

Convenience at Your Fingertips: Guests can unwind at the snack bar or explore nearby attractions like Starhill Gallery and KL Sentral. With impeccable service and a prime location, SohoTown Hotel is the ideal choice for your Kuala Lumpur getaway.

Come experience the perfect blend of comfort and convenience at SohoTown Hotel. Book your stay now and make unforgettable memories in Kuala Lumpur.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs MYR 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People no matter the age stay for MYR 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

4.4
Based on 16 reviews
Cleanliness: 3.93
Service: 5.1
Location: 4.44
Room Quality: 4.29
Amenities: 4.32
Value for Money: 4.38
Food and Beverage: 4.33
Overall Experience: 4.4
S
Susana couple id
10
2026-01-18 via Nuitee
S
Susana couple id
10
2026-01-18 via Nuitee
D
Daniel
4
Pros:

Weak customer service

2025-08-10 via Nuitee
S
Siti group my
1
Bad
2024-12-30 via Nuitee
B
Benben solo traveller se
1
Good location and internet , but bad everything else
Pros:

location and internet speed

Cons:

they are not maintaining the hotel at all!

2024-07-13 via Nuitee
K
Kumar group my
1
Bad
2024-03-17 via Nuitee
K
Koti Pandu Ranga Padmarao friends
4
Pros:

Strong cigarette smell in room, hot water not coming,no toiletries

2024-03-08 via Nuitee
A
Anonymous review category business travellers my
5
Passable
Pros:

Nothing

Cons:

Toilet

2023-08-09 via Nuitee
A
Awlad group bd
10
Very satisfied, highly recommended.
Pros:

This is my second staying at the hotel.Very good location.Staff were helpful,the room was clean and tidy.

2023-07-25 via Nuitee
N
Nadine review category business travellers th
1
staff so rude we decided to leave immediately
Pros:

on arrival the chinese woman on reception was so rude and hostile to us that we decided to leave immediately as her bad vibes were not acceptable to us

Cons:

we were in shock at how rudely we were treated so left immediately

2023-06-05 via Nuitee
N
Nick97 family with young children my
10
Exceptional
2023-01-23 via Nuitee
D
Daryl solo traveller au
2
Very poor
2022-11-21 via Nuitee
J
Jaied young couple my
4
Disappointing
Cons:

Very dirty toilet. Staff Behaviour not good.

2022-10-22 via Nuitee
B
Bernie with friends my
4
Disappointing
Pros:

Location strategic in town

Cons:

T

2022-08-08 via Nuitee
H
Henry review category business travellers my
7
Good
2022-08-01 via Nuitee
V
Verified traveler
8
Good value for money
Pros:

Good value for money. Convenient location as it is located at China Town.

2017-05-28 via Nuitee