Children allowed

Facilities

Safety deposit box
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Screens / Barriers between staff and guests for safety

Review Highlights

Pros:
Great location
Good value for money
Cons:
Hotel run down
Poor air conditioning

Categories

Cleanliness
4.36
The hotel is a little bit run down. The toilet can be better.
Service
7.83
Standard quality for this hotel tier.
Location
7.87
The location is great in Permas area recommended for short stay.
Room Quality
5.82
Aircon not cold enough.
Amenities
7.85
Standard quality for this hotel tier.
Value for Money
7.81
Standard quality for this hotel tier.
Food and Beverage
7.86
Standard quality for this hotel tier.
Overall Experience
5.83
Reflects the mix of positive feedback regarding value and location versus negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 11:58

Property Description

Modern Accommodation
Experience contemporary décor and modern amenities in our rooms for a comfortable stay.

Convenient Facilities
Enjoy a flat-screen TV, work space, and coffee/tea making facilities in every room for your convenience.

Complimentary Services
Benefit from free WiFi access throughout the property, as well as free parking facilities for a hassle-free stay.

Book now for a delightful stay at Capital O 91074 Grand World Hotel in Johor Bahru.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.9
Based on 187 reviews
Cleanliness: 4.36
Service: 7.83
Location: 7.87
Room Quality: 5.82
Amenities: 7.85
Value for Money: 7.81
Food and Beverage: 7.86
Overall Experience: 5.83
C
Chuen Ping • solo_traveller • my
7
Pros:

地点方便

Cons:

隔音不好

2026-05-06 • via Nuitee
S
Syahfril • solo_traveller • my
7
2026-05-04 • via Nuitee
I
Izahar Kader • family_with_children • sg
8
2026-04-04 • via Nuitee
E
Eleta • family_with_children • my
8
Pros:

The location is good. Near to many restaurant.. As i love eating😆

Cons:

The smell of the scent they using inside of the room amd lobby is too strong.

2026-03-22 • via Nuitee
Y
yuehseong • family_with_children • my
10
2026-03-20 • via Nuitee
X
Xander • family_with_children • nl
6
Pros:

Kamer was netjes en schoon
Badkamer helemaal nieuw.

Cons:

Geluid van airco buitenunit goed hoorbaar in de nacht.
Krappe kamer met weinig plaats voor onze tassen.
Gang naar kamers veel te smal.

2026-02-22 • via Nuitee
A
aishah jenly • family_with_children • my
6
2026-02-10 • via Nuitee
K
khadijah • family_with_children • my
9
2025-10-01 • via Nuitee
M
muhammad • couple • my
8
2025-09-18 • via Nuitee
J
Jackson • solo_traveller • ph
6
2025-08-30 • via Nuitee
S
Siao • family_with_children • my
10
2025-08-18 • via Nuitee
J
Jon W • solo_traveller • sg
8
Great Value and Great location
Pros:

The location is great in Permas area recommended for short stay

Cons:

The hotel is a little bit run down. The toilet can be better. Aircon not cold enough

2025-08-04 • via Nuitee
K
Kerwee • family with young children • my
5
Passable
2025-06-04 • via Nuitee
W
Wan • family with young children • my
8
Very good
2025-05-26 • via Nuitee
S
Sarvaniah • family with young children • my
7
Good
2025-05-18 • via Nuitee
H
Hendra • review category business travellers • my
8
Very good
2025-02-28 • via Nuitee
N
Nana • young couple • my
4
Disappointing
Pros:

Blackout 2 jam!!!!panas!!!!! Pundek

2025-02-23 • via Nuitee
M
Madir • review category business travellers • my
8
Very good
2025-02-07 • via Nuitee
D
Dr • review category business travellers • my
4
THREE STARS HOTEL BUT NO STAR FOR FRIENDLINESS AND HOSPITALITY OF STAFF
Pros:

The location was near to my meeting

Cons:

the staff was unfriendly. the moment i came to check in, the staff wearing tudung did not address my salutation properly. she told me that the lift was under maintainence and when i told her that i was bringing my elderly parents and requested to change to a lower floor, she mockingly said that it is only 2 floors up. take the stairs and pause and go up another level. i find it very rude to answer me in such manner. i think the hotel needs to train the staff to be more friendly, hospitality, manners and know how to handle customers. very bad staff u have,

2025-01-12 • via Nuitee
K
Kasthury • family with young children • my
9
Superb
2024-12-27 • via Nuitee