Capital O 91074 Grand World Hotel

Hotels
6.9 (180 reviews)
No. 90, 92 & 94, Jalan Permas 10, Bandar Baru Permas Jaya , Johor Bahru , my

Children allowed

Facilities

Safety deposit box
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Screens / Barriers between staff and guests for safety

Review Highlights

Pros:
Great location
Good value for money
Cons:
Hotel run down
Poor air conditioning

Categories

Cleanliness
4.36
The hotel is a little bit run down. The toilet can be better.
Service
7.83
Standard quality for this hotel tier.
Location
7.87
The location is great in Permas area recommended for short stay.
Room Quality
5.82
Aircon not cold enough.
Amenities
7.85
Standard quality for this hotel tier.
Value for Money
7.81
Standard quality for this hotel tier.
Food and Beverage
7.86
Standard quality for this hotel tier.
Overall Experience
5.83
Reflects the mix of positive feedback regarding value and location versus negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 11:58

Property Description

Modern Accommodation
Experience contemporary décor and modern amenities in our rooms for a comfortable stay.

Convenient Facilities
Enjoy a flat-screen TV, work space, and coffee/tea making facilities in every room for your convenience.

Complimentary Services
Benefit from free WiFi access throughout the property, as well as free parking facilities for a hassle-free stay.

Book now for a delightful stay at Capital O 91074 Grand World Hotel in Johor Bahru.

Important information:

Please inform Capital O 91074 Grand World Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.9
Based on 180 reviews
Cleanliness: 4.36
Service: 7.83
Location: 7.87
Room Quality: 5.82
Amenities: 7.85
Value for Money: 7.81
Food and Beverage: 7.86
Overall Experience: 5.83
A
aishah jenly family_with_children my
6
2026-02-10 via Nuitee
K
khadijah family_with_children my
9
2025-10-01 via Nuitee
M
muhammad couple my
8
2025-09-18 via Nuitee
J
Jackson solo_traveller ph
6
2025-08-30 via Nuitee
S
Siao family_with_children my
10
2025-08-18 via Nuitee
J
Jon W solo_traveller sg
8
Great Value and Great location
Pros:

The location is great in Permas area recommended for short stay

Cons:

The hotel is a little bit run down. The toilet can be better. Aircon not cold enough

2025-08-04 via Nuitee
K
Kerwee family with young children my
5
Passable
2025-06-04 via Nuitee
W
Wan family with young children my
8
Very good
2025-05-26 via Nuitee
S
Sarvaniah family with young children my
7
Good
2025-05-18 via Nuitee
H
Hendra review category business travellers my
8
Very good
2025-02-28 via Nuitee
N
Nana young couple my
4
Disappointing
Pros:

Blackout 2 jam!!!!panas!!!!! Pundek

2025-02-23 via Nuitee
M
Madir review category business travellers my
8
Very good
2025-02-07 via Nuitee
D
Dr review category business travellers my
4
THREE STARS HOTEL BUT NO STAR FOR FRIENDLINESS AND HOSPITALITY OF STAFF
Pros:

The location was near to my meeting

Cons:

the staff was unfriendly. the moment i came to check in, the staff wearing tudung did not address my salutation properly. she told me that the lift was under maintainence and when i told her that i was bringing my elderly parents and requested to change to a lower floor, she mockingly said that it is only 2 floors up. take the stairs and pause and go up another level. i find it very rude to answer me in such manner. i think the hotel needs to train the staff to be more friendly, hospitality, manners and know how to handle customers. very bad staff u have,

2025-01-12 via Nuitee
K
Kasthury family with young children my
9
Superb
2024-12-27 via Nuitee
Q
Quek group sg
1
Hopeless hotel service
Cons:

SHITTY APP AND SERVICE. BOOK AT THE APP WHEN WE ARRIVED TOLD US THEY DIDNT RECIEVE ANY BOOKING SLOTS. AND DONT BOTHER TO DO ANYTHING AND LET US JUST STAY THERE WAITING AND WALK AWAY. DIDNT EVEN BOTHER TO HELP.

2024-12-09 via Nuitee
S
Siti family with young children my
7
Good
2024-11-07 via Nuitee
S
Shahrunizam review category business travellers my
10
Exceptional
Cons:

Hard to find parking

2024-10-23 via Nuitee
J
Jailani family with young children my
7
Good
2024-10-14 via Nuitee
C
Ck_lim review category business travellers my
6
Pleasant
2024-10-13 via Nuitee
S
Subashini young couple my
5
Passable
Pros:

The room is ok but smelly

Cons:

No

2024-10-07 via Nuitee