Crystal Inn

Hotels
9 (705 reviews)
No.36, Jalan Zabedah, Batu Pahat, Johor , Batu Pahat , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Non-smoking throughout
Concierge service
Allergy-free room
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Comfortable beds
Good breakfast
Cons:
Some amenities may seem pricey
Occasional service inconsistency

Categories

Cleanliness
9.75
The hotel is remarkably clean and well-kept, contributing to a pleasant stay.
Service
8.75
Staffers are accommodating and helpful, although there are occasional inconsistencies.
Location
8.75
Good location with necessary amenities nearby.
Room Quality
9.25
Rooms are comfortable and recently refurbished, creating a pleasant atmosphere.
Amenities
8.75
Includes useful amenities like snacks and drinks, though may be considered pricey.
Value for Money
9.25
While slightly pricey, the quality justifies the cost.
Food and Beverage
8.25
Breakfast options are good, though some guests noted areas for improvement.
Overall Experience
9.25
Overall, a highly recommended stay with many positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 02:27

Property Description

Convenient Services and Amenities
Crystal Inn provides a 24-hour front desk and concierge service, ensuring guests' needs are met promptly. The free WiFi allows guests to stay connected throughout their stay.

Comfortable and Well-Equipped Rooms
Rooms at Crystal Inn feature modern amenities such as air conditioning, flat-screen TVs, and private bathrooms with complimentary toiletries. Some rooms even come with a cozy seating area for relaxation.

Ideal Location
Situated just 20 km from University of Tun Hussein Onn Malaysia, Crystal Inn offers a convenient stay for visitors to the area. Additionally, being only 100 km from Melaka International Airport makes traveling to and from the hotel hassle-free.

Book your stay at Crystal Inn today for a comfortable and convenient experience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 3 years old and over stay for MYR 100 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 705 reviews
Cleanliness: 9.75
Service: 8.75
Location: 8.75
Room Quality: 9.25
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 8.25
Overall Experience: 9.25
S
Stephanie • family_with_children • my
10
Pros:

工作人员的服务态度
⭐⭐⭐⭐⭐
Attitude of the staff

Cons:

收拾房间的员工不应该跟客人挤进一架狭窄的电梯，员工应该让客人先离开
Housekeeping staff should not be crammed into a cramped elevator with guests. Staff should let guests leave first.

2026-02-12 • via Nuitee
N
Norbaini • couple • my
7
Satisfied at reasonable price
Pros:

Good

Cons:

Good

2026-02-09 • via Nuitee
M
Muhammad • couple • my
10
2026-02-09 • via Nuitee
W
Wei Khai • solo_traveller • my
8
Pros:

Didn't expect such a small town could have hotel with new, clean rooms and service that is on-par/exceed those in KL! Keep up the good work!

Cons:

Sound proofing could be better for rooms near the stairs/lift and facing main road, car travelling louds.

2026-01-30 • via Nuitee
M
Muhammad • couple • my
10
2026-01-25 • via Nuitee
B
Bryan • family_with_children • my
8
Pros:

Great place. Way better than hatten malacca

2026-01-23 • via Nuitee
T
Thinagaran • couple • my
9
Pros:

It’s new and it’s very clean.

2026-01-22 • via Nuitee
H
Hui Tyng • solo_traveller • my
9
Good experience
Pros:

The hotel is great. Only issue sounds proof is poor n quite noisy as the hotel facing main road, car travelling louds. Further, nxt room movement affected me when in sleep

Cons:

The hotel is great. Only issue sounds proof is poor n quite noisy as the hotel facing main road, car travelling louds. Further, nxt room movement affected me when in sleep

2026-01-20 • via Nuitee
V
Valerie Yun Lin • family_with_children • my
9
2026-01-20 • via Nuitee
X
xinjie • couple • my
10
2026-01-20 • via Nuitee
Y
Yuk Chin • solo_traveller • sg
10
Fantastic
Pros:

The room and the bed are very clean and comfortable.

Cons:

If there are fresh coconut and also some potato chips in the restaurant that would be great

2026-01-19 • via Nuitee
P
Passat • extended_group • my
8
2026-01-19 • via Nuitee
S
Sok yi • couple • my
7
2026-01-19 • via Nuitee
M
Muhammad • couple • my
10
2026-01-17 • via Nuitee
Y
Yap • solo_traveller • my
9
Well Enjoy in Batu Pahat.
Pros:

Good.love it. Will come again. The best so far in batu pahat.

Cons:

Maybe lack of parking? Not sure. So far so good for me.

Maybe can come package with breakfast set.

2026-01-15 • via Nuitee
M
Muhammad • couple • my
10
2026-01-11 • via Nuitee
M
Muhammad • couple • my
10
2026-01-11 • via Nuitee
B
Bee Hoon • extended_group • sg
9
Have a wonderful stay.
Pros:

Clean, convenient, good vibes and friendly staff.

Cons:

Happened to stay in one of the connecting room which was very noisy. No sound proof.

2026-01-11 • via Nuitee
W
WENG HWA • family_with_children • my
9
Pros:

The staff provided excellent service, the overall cleanliness of the hotel was very good, the bed was very comfortable, and the breakfast selection was also quite good.

Cons:

The only drawback of the room was that the bathroom door could be closed but could not be locked. If the breakfast offered a wider variety of choices, it would be perfect.

2026-01-08 • via Nuitee
L
lmplmp • family_with_children • sg
9
Great hotel with great services.
Pros:

There were complimentary snacks and drinks in the room and lobby for hotel guests. Great for family with young children.

Cons:

There bathroom door is just a sliding door without lock. In the shower area, the water tend to splash into the bathroom floor and risks of slippage.

2026-01-02 • via Nuitee