Residence Inn by Marriott Jackson The District at Eastover

Hotels
•
Residence Inn
8.6 (199 reviews)
1248 Eastover Drive , Jackson , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Pets allowed
BBQ facilities
Grocery deliveries
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Inconsistent room quality

Categories

Cleanliness
7.4
The room was filthy, and cleanliness was a major issue.
Service
9.9
Jessica and Solomon delivered exemplary service, highly praised by multiple reviews.
Location
8.9
Located in a nice part of town near shopping and restaurants.
Room Quality
8.4
Room quality varied, some reviews mentioned nice setups while others had issues.
Amenities
8.4
Amenities were considered adequate with a good breakfast and basic offerings.
Value for Money
8.9
General consensus on good value, but a few issues impacted perception.
Food and Beverage
7.9
Breakfast had some limitations, and quality could improve notably for grits.
Overall Experience
9
Experience mixed; positives in service and location but hindered by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:08

Property Description

Modern Comforts

Residence Inn by Marriott Jackson The District at Eastover offers modern amenities including free WiFi, an outdoor pool, and a fitness center. The 3-star hotel ensures a comfortable stay for guests looking to unwind and stay active during their visit.

Convenient Facilities

Guests can enjoy a barbecue area and benefit from the 24-hour front desk service for any assistance they may need. Additionally, the hotel provides a mini-golf option for leisure activities, adding a fun element to your stay.

Prime Location

Located close to popular attractions such as Mississippi Coliseum and Jackson Convention Complex, this hotel is ideal for travelers interested in exploring the city. With easy access to the airport, Residence Inn by Marriott offers convenience for all guests.

Experience a blend of comfort and convenience at Residence Inn by Marriott Jackson The District at Eastover. Book your stay now for a memorable hotel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JAN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

Location

Guest Reviews

8.6
Based on 199 reviews
Cleanliness: 7.4
Service: 9.9
Location: 8.9
Room Quality: 8.4
Amenities: 8.4
Value for Money: 8.9
Food and Beverage: 7.9
Overall Experience: 9
M
Mark • couple • us
9
2026-06-17 • via Nuitee
L
La'Tavia • solo_traveller • us
1
Will Never Stay Here Again
Pros:

Nothing

Cons:

The worst hotel that I have ever stayed at. The room was disgusting. Crumbs and stains on furniture and floor. The pull out mattress was disgusting with stains and springs coming through. Should have been replaced years ago. Rust on the dishwasher and handles of the drawers in the kitchen. Dining table not cleaned. The bathroom was not cleaned properly and the walls were peeling. The bathroom door locked and could not be opened. My kids and I had to walk to the lobby anytime we had to go. Was not able to shower and had to brush our teeth at the kitchen sink. The headboard in the bedroom was stained. Will never come back

2026-06-10 • via Nuitee
V
Venkata Sreeja • solo_traveller • us
7
2026-06-08 • via Nuitee
J
Joiner • solo_traveller • us
1
Nope
Pros:

Continental breakfast

Cons:

The room was dingy,musty smelling. Bathroom had stains and chipped paint. The dining table had a broken leg. It looks like someone punched the headboard on the bed by the window.I reserved a king room.I got a double queen room......

2026-05-30 • via Nuitee
T
Trinity • couple • us
10
2026-05-30 • via Nuitee
C
Courtney • couple • us
10
2026-05-29 • via Nuitee
K
Kimberly • couple • us
10
2026-05-27 • via Nuitee
M
Mollye • couple • us
10
Exceeded our expectations
Pros:

This property exceeded our expectations. We were greeted by the nicest staff, and check-in was super fast. Our room was so clean, and the beds were very comfortable. We did not stay for breakfast, but it smelled great! The area was super nice and quiet, far enough away from the highway, but with easy access to get back on the road. We will definitely be back.

2026-05-26 • via Nuitee
J
Johnny • family_with_children • us
10
2026-05-23 • via Nuitee
W
Williams • family_with_children • us
10
2026-05-10 • via Nuitee
S
Shanita • solo_traveller • us
3
2026-05-04 • via Nuitee
R
Robert • couple • us
10
Pros:

N/A

Cons:

N/A

2026-03-09 • via Nuitee
L
Latonya • couple • us
10
2026-03-05 • via Nuitee
J
Jennifer • solo_traveller • us
10
Great Property
Pros:

Great location. Very clean. Room was excellent. Great breakfast options.

Cons:

Nothing

2026-02-26 • via Nuitee
Y
Yvonne • solo_traveller • us
9
Our stay was very pleasant, comfortable. The staff was friendly.
Pros:

It was clean, bright, welcoming.

Cons:

Perhaps the breakfast buffet could stay open an half hour longer. Also, teach them how to cook grits and add salt to them!

2026-01-20 • via Nuitee
E
Emily • family_with_children • us
10
Best experience ever
Pros:

5 star varieties of all sort

2026-01-19 • via Nuitee
S
susan • couple • us
9
I appreciate it that the desk perhaps recognized that I was an older person and my daughter had special needs and they g
Pros:

Clean and spacious.

2025-12-31 • via Nuitee
J
Janeria • extended_group • us
10
2025-12-06 • via Nuitee
8
858traced • Business
2
Frozen Tundra
Pros:

First let me say that I really did try to politely and constructively give feedback to someone on the phone that said they were a manager and they didn't even apologize for our experience they said "ok thanks". I generally don't leave a bad review and try to provide feedback directly, but I will surely say that this experience and the lack of concern when I tried to talk to the manager has prompted me to do so. I spent the night in a freezing cold room. I called the front desk and asked for blankets because it was so cold and the heat was not doing anything at all. I was provided with two blankets and a space heater, which was tiny (like the kind you put under your desk for your feet). The little heater had no impact on me seeing my actual breath in the air. The bathroom was in bad shape, with the fixtures in the shower all askew and the caulk was pink in spots with mildew. The hot water only produced lukewarm water, which didn't do anything to help with the frozen tundra atmosphere. I get that things happen to systems and such, but paying to stay in an icebox, with no explanation or even a "I'm sorry about this" is just not ok. Normally Residence Inns are decent, but this was a really bad experience and disappointing.

2025-12-05 • via Tripadvisor
K
Kimberly • couple • us
9
2025-12-04 • via Nuitee