TownePlace Suites by Marriott Battle Creek

Hotels
TownePlace Suites by Marriott
7.5 (247 reviews)
12917 Harper Village Drive , Battle Creek , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Spacious rooms
Cons:
Poor cleanliness
Malfunctioning TV
Limited restaurant options

Categories

Cleanliness
5.21
There were issues such as body hair on the bed and a dirty toilet. Needs better housekeeping staff.
Service
8.68
The staff was very friendly and the management picked a good team. The front desk was nice and apologetic.
Location
7.72
Location is good but limited dining options nearby.
Room Quality
6.17
Room size was good but issues with cleanliness and malfunctioning TV.
Amenities
7.2
The pool was closed and there were complaints about the temperature in the pool area.
Value for Money
8.16
Overall decent stay given the conditions, but some amenities were lacking.
Food and Beverage
9.21
Good breakfast options and quality.
Overall Experience
7.68
A mixed experience with some good aspects but significant cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:05

Property Description

Luxurious Amenities
TownePlace Suites by Marriott Battle Creek offers a luxurious experience with a heated indoor swimming pool, fully-equipped kitchens in guest rooms, and complimentary hot breakfast.

Entertainment and Comfort
Each room features a sofa bed, flat-screen TV with premium satellite channels, and Netflix streaming services for your entertainment. The private bathroom with walk-in shower and complimentary bath amenities ensures your comfort.

Convenience and Accessibility
Enjoy the outdoor picnic area, barbecue facilities, fitness center, and business center with fax/copy services. With guest laundry facilities on-site, your convenience is our priority.

Book your stay at TownePlace Suites by Marriott Battle Creek for a relaxing and enjoyable experience near Kalamazoo!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AZO

Location

Guest Reviews

7.5
Based on 247 reviews
Cleanliness: 5.21
Service: 8.68
Location: 7.72
Room Quality: 6.17
Amenities: 7.2
Value for Money: 8.16
Food and Beverage: 9.21
Overall Experience: 7.68
M
Marcus couple us
7
If every other place around is booked I might (maybe) look into it.
Pros:

Location to where we were traveling/visiting.

Cons:

Dirty. Shower was constantly dripping. Staff was rude and dismissive.

2026-08-22 via Nuitee
A
Angela couple us
8
2026-08-15 via Nuitee
W
Walter solo_traveller us
3
Cons:

The price. This hotel was a $80 a night place I was charged 200.

2026-07-20 via Nuitee
M
Michelle family_with_children us
6
Pros:

Staff was friendly and helpful. Breakfast was great.

Cons:

Our room was not very clean. One mattress was uncovered and had stains on it. The AC filters were removed from the AC and sitting on top of it. The bathroom shower didn’t drain and the floor was very slippery. One of the shampoo bottles on the wall fell off in the middle of the night. And there were dirty marks all over the bathroom door and shower wall. Our door was incredibly hard to open and close and the fridge was leaking when we first arrived.

2026-07-11 via Nuitee
C
crystal couple us
9
It was peaceful staff was nice. Cleaning staff as well
Pros:

In a nice location

Cons:

My shower was dirty. Had 2 old razor tops like the soap dish in the shower wasn’t cleaned

2026-07-07 via Nuitee
M
Mafaro solo_traveller us
10
Pros:

Customer service was soooo excellent it made my stay excellent!!!

Cons:

I never got in the pool.

2026-06-24 via Nuitee
M
Mafaro solo_traveller us
10
2026-06-24 via Nuitee
R
Richard family_with_children us
10
Great Location.
Pros:

Nice visit overall. The weather was great, which made the trip even more enjoyable. The hotel staff were excellent—friendly, welcoming, and always willing to help. Everyone I interacted with provided great customer service and made me feel appreciated as a guest.

We stayed on the first floor, which worked out perfectly. Our room was conveniently located near the pool, and my 13-year-old son absolutely loved being able to walk right over and enjoy it whenever he wanted. The location of the room made our stay even more convenient and enjoyable.

Thank you to the entire team for making our stay such a pleasant experience. We look forward to visiting again.

Cons:

There was honestly nothing that I would change about our stay. Everything was great, and even the breakfast exceeded our expectations

2026-06-21 via Nuitee
C
Christine solo_traveller ca
10
2026-06-01 via Nuitee
C
Chungen solo_traveller us
7
Cons:

有异味

2026-05-31 via Nuitee
V
Vanhagar family_with_children us
1
Cons:

pool closed.... we booked for pool and lady and no consideration behind the desk we came with kids that wanted to swim she just didnt care. wasnt willing to help with anything or do refund....very disappointed. cant remember name but the older white lady behind counter. other lady was nice.

2026-05-26 via Nuitee
D
Dunlay couple us
10
Excellent
Pros:

Nice room. Great location. Quiet

Cons:

Bed could have been a little newer.

2026-05-15 via Nuitee
K
Kimberly family_with_children us
9
2026-05-03 via Nuitee
D
Dara extended_group us
10
2026-05-01 via Nuitee
W
Wolves1987 family_with_children us
10
Pros:

Everything

Cons:

Not a thing.

2026-05-01 via Nuitee
B
Barber solo_traveller us
10
Pros:

The establishment was clean and welcoming. The staff was attentive, kind, and helpful.

Cons:

The pool was freezing cool even though the amenities list a heated pool.

2026-04-28 via Nuitee
P
Patric couple us
9
2026-04-26 via Nuitee
P
Peterson couple us
8
Pros:

Location, staff

Cons:

Pool didn’t work wasn’t told by booking.com
Bed was too hard

2026-03-30 via Nuitee
J
JoAnn couple us
9
It was nice
Pros:

It was nice and quiet

Cons:

The pool was closed

2026-03-10 via Nuitee
N
Nakia couple us
10
Worth the price!
Pros:

EVERYTHING

Cons:

Pool was closed :(

2026-02-26 via Nuitee