Stone Hill Norman, Trademark Collection by Wyndham

Accessible and a decent price

Basically a motel. Definitely not 3 stars by any stretch of imagination. Looks good on the outside but really worn out on the inside. First room smelled like medicine. First night we were awaken by the AC making loud banging noises. Mind you I sleep in ear plugs. It was like someone parked a truck in our room. After a while it stopped. Next morning asked to be moved to a different room. Second room had strong musty odor. Probably mold or mildew. Asked housekeeping for a can of scent refresher and sprayed the whole room.

Gym had broken equipment, no water or towels. More importantly it did not have a working AC just a portable fan. It's Oklahoma in August. The temps are between 100-105 F and you are on a treadmill and all you have is a fan...

Avoid at all costs.

Nice clean room with good location and a nice breakfast

everything was fine- we checked in late in the evening and had to leave early

Dirty room. Hair in the sheets, in the bathroom sink, & in the shower. I needed to scoot the nightstand out to plug in my charger & it was absolutely filthy under there!!
Chipped paint on walls gave the room a dingy feel.

Will never stay here again when visiting our daughter at OU. We stayed the following night at the Hampton in Norman & had a great experience so definitely avoid this place.

Our family has been meeting here for several years and are always very satisfied with the service and staff.
The breakfast is very good with lots of options. Facility is well set up and a good value for the money.

We've stayed at five different Wyndham properties over the last several month and had good experiences at all of them, until this one. We will not be staying here again.

To its credit, the exterior of the hotel and the lobby are nice, and the gentlemen at the front desk for check-in was friendly. But then it went sideways from there. If you book any of the add-ons when checking in through the Wyndham app, don't expect them to honor any of it at this hotel - even if it confirmed, approved, and double checked. They book a lot of large groups at this hotel - charter buses, military, etc. and their needs will all take priority over the individual patron or family. They did not even try to help make it right for us, just basically said sorry, the big group needs this and you don't get it, even though I showed them where our add-ons had been confirmed. They didn't even attempt to make it right in any way or be accomodating.

The room itself looked nice on the surface, but the bones behind it were not. The mattresses were so used and soft our backs and necks hurt. The bathroom was very small and the showerhead shot water out the top of it across the wall anytime you tried to adjust it. The blackout curtains, were far from blackout. Not helped at all by the spotlight in the parking lot shining directly into the window. Not a big fan of sleeping in a bright room.

All that to say, we will never return here again. If you do choose to stay here, I hope you have a lot better luck than we did. It has a lot of great ratings, but our experience was a far cry from a great one.

Great location. Staff were all very friendly. Breakfast was very good. Room was clean and bed was comfortable. A/C worked great!

Location

Staff was friendly and breakfast was great

Clean and the reception was great!!

The location

clean room / huge walk in shower/ comfortable bed and pillows.
Only small issue we had was coffee pods did not fit the brand of coffee maker snd remote batteries showed very low.....but neither of these were a deal breaker for us