Holiday Inn Express Dublin City Centre by IHG

Hotels
Holiday Inn Express
8.8 (6879 reviews)
28-32 O'Connell Street Upper , Dublin , ie

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Great location
Good breakfast options
Value for money
Cons:
Pillow comfort could be improved
No water bottle in room
Lack of international TV channels

Categories

Cleanliness
8.58
The hotel was described as very clean and spotless throughout.
Service
9.05
Staff were consistently described as very friendly, helpful, and professional.
Location
9.09
Multiple reviews highlighted the perfect location and convenience.
Room Quality
8.54
Rooms were reported as spacious with some concerns about bedding comfort.
Amenities
8.57
Amenities like breakfast options and luggage services were well-received, generally meeting expectations.
Value for Money
8.83
Exceptional value for money emphasized by various reviewers.
Food and Beverage
8.88
Breakfast options were praised, indicating a positive sentiment towards food and beverage.
Overall Experience
8.85
Overall guest experience was highly positive, with many indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:55

Property Description

Convenient Location and Accessibility
The Holiday Inn Express® Dublin City Centre is ideally situated on O’Connell Street, with easy access to Dublin Airport, public transportation, and key attractions like The 3 Arena and Temple Bar.

Comfortable Accommodation and Amenities
Featuring 198 modern bedrooms, complimentary breakfast, free Wi-Fi, and meeting rooms, our hotel caters to business travelers, families, and leisure guests alike.

Proximity to Major Attractions and Shopping
Explore Dublin’s cultural scene with nearby attractions such as The Hugh Lane and The National Gallery, as well as prime shopping locations like Henry Street and Grafton Street.

Book your stay at Holiday Inn Express® Dublin City Centre for a memorable experience in the heart of Dublin!

Important information:

The credit card must be in the name of the guest, unless arrangements have been made with the property prior to your arrival date. Cash payment is accepted at check-in for the full amount of stay. When booking 3 rooms or more, different policies and additional supplements will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DUB

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 23 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 6879 reviews
Cleanliness: 8.58
Service: 9.05
Location: 9.09
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.83
Food and Beverage: 8.88
Overall Experience: 8.85
D
Douglas couple us
10
Enjoyed our stay
Pros:

Great location and breakfast

Cons:

Nothing

2026-04-18 via Nuitee
M
Michelle couple au
10
Fantastic establishment, will come again!
Pros:

The service was excellent, the rooms so clean and fresh and the location and breakfast were great!!

Cons:

Nothing, everything great

2026-04-18 via Nuitee
A
Ari Apel couple tr
10
Pros:

Everything was perfect. It was so clean. In short, the receptionists were very polite.

And also thanks to housekeepers, our room was ready b4 the checkin time, so could checkin early

Cons:

Nothing

2026-04-17 via Nuitee
couple ch
9
2026-04-17 via Nuitee
P
Philippe solo_traveller fr
10
2026-04-17 via Nuitee
M
Michael solo_traveller de
10
Gerne wieder!
Pros:

Zimmer sehr leise, sehr gutes Frühstück, sehr freundliches Personal

2026-04-16 via Nuitee
C
Charlotte family_with_children fr
10
Dublin est une ville super et on recommande cet hôtel pour en profiter pleinement !
Pros:

La chambre était très confortable et très propre.
Insonorisation parfaite avec la double fenêtre.
Le petit-déjeuner était fabuleux et très complet.
Le personnel à l'accueil et les femmes de ménage sont très professionnels.

2026-04-16 via Nuitee
A
ALOJZIJA family_with_children si
10
On the main street.
Pros:

Great location on the main street in Dublin. Very friendly staff. Classic breakfast offerings

Cons:

Everything was fine.

2026-04-16 via Nuitee
M
michal solo_traveller ie
8
2026-04-16 via Nuitee
B
Bryndis family_with_children is
8
2026-04-15 via Nuitee
C
Christina solo_traveller de
8
2026-04-15 via Nuitee
I
Ildiko family_with_children de
8
Pros:

Das Personal war sehr freundlich und hilfsbereit.

Cons:

Der Teppichboden. Besser und hygienischer wäre ein Boden zum Wischen.

2026-04-15 via Nuitee
L
LECHAT solo_traveller fr
9
Pros:

Hôtel très bien situé en hyper centre de Dublin mais pas du tout bruyant. 5 minutes à pied du quartier de temple bar. Petit déjeuner hyper copieux et délicieux. Les chambres sont suffisamment grande et la literie est très confortable.

2026-04-15 via Nuitee
C
Colin couple gb
8
2026-04-15 via Nuitee
ŠPELA family_with_children si
4
Unfortunately not as what we expected
Pros:

Location is great.

Cons:

Room in first floor - horrible view, in room was cold, breakfast less than basic.

2026-04-15 via Nuitee
A
Anthony extended_group gb
8
Very good
Pros:

Staff at reception

Cons:

Nothing

2026-04-14 via Nuitee
J
Jan couple au
7
Good location for visiting Dublin. Lovely staff.
Pros:

Excellent location for transport and eating out. Friendly helpful staff. Breakfast with lots of variety.

Cons:

Our bed was most uncomfortable as springs creaked and squeezed. Time for a new base and mattress.

2026-04-14 via Nuitee
M
Mikołaj couple pl
9
2026-04-14 via Nuitee
F
Felix couple ch
8
2026-04-13 via Nuitee
J
JOSE RODRIGO family_with_children es
9
2026-04-13 via Nuitee