Feathers Hotel & Lounge

Hotels
6 (46 reviews)
7a calle oriente casa número 11 , Antigua Guatemala , gt

listing image 1
Show all photos
Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Centrally located
Cons:
Higher than advertised price
Concerns over fairness

Categories

Cleanliness
5.39
Room quality may be good, but additional fees have led to concern over perceived value.
Service
6.36
Standard service quality for a hotel of this rating.
Location
7.9
Lo centrico - centrally located, a strong positive aspect.
Room Quality
5.85
Room quality appears satisfactory based on location and value.
Amenities
5.88
Standard quality for this hotel tier.
Value for Money
4.84
Charged more than the advertised price, concerns about fairness.
Food and Beverage
5.89
Standard quality for this hotel tier.
Overall Experience
5.86
Mixed feelings due to discrepancies in pricing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:21

Property Description

Luxurious Accommodation

Experience luxury at Feathers Hotel & Lounge in Antigua Guatemala. Enjoy well-equipped guest rooms with flat-screen TVs and complimentary toiletries for your comfort.

Exceptional Services

Indulge in top-notch services at our hotel. From a 24-hour front desk to airport transfers and room service, we ensure your needs are met promptly. Benefit from our concierge service for a seamless stay.

Dining and Relaxation

Savor delicious meals at our onsite restaurant and unwind on the terrace with picturesque views. Stay connected with free WiFi throughout the property. Don't miss the nearby attractions such as Popol Vuh Museum and Santa Catalina Arch.

Book your stay at Feathers Hotel & Lounge for an unforgettable experience in Antigua Guatemala.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GUA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 10 years old stay for free when using an existing bed.
    Adults stay for GTQ 100 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6
Based on 46 reviews
Cleanliness: 5.39
Service: 6.36
Location: 7.9
Room Quality: 5.85
Amenities: 5.88
Value for Money: 4.84
Food and Beverage: 5.89
Overall Experience: 5.86
G
Giada • family_with_children • it
1
AVOID.
Pros:

The place itself is basic but acceptable, very well located. The ladies working there are nice and accommodating, if anything I feel extremely sorry for them and suggest they go and work elsewhere.

Cons:

Everything else. It is a scam and the owner is extremely rude. I generally don't leave bad reviews, but this place is threatening, not just poorly managed. We paid for a room with private bathroom and, as it was outside of the room, we kept finding it covered in other people's feces every time we would walk in, making it disgusting to use. When I called to address the problem, the man behind the phone stated he could not understand what I was saying because I don't talk like a Guatemalan (I am fluently bilingual Spanish speaker and have been living in Guatemala for 5+ years) and he also tried to mansplain the obvious to me, kept talking over me, so much so that I hung up because it was impossible to stop the useless monologue. I showed up at reception to speak with someone in person and they stated no manager was there to attend me. I work with Antigua hospitality industry myself and know THIS IS NOT OK.

2026-02-10 • via Nuitee
F
Fernanda • family_with_children • cr
9
2026-01-26 • via Nuitee
J
Jeffrey • couple • us
7
Good value
Pros:

The location was very good, and the price was right. Also the staff was very nice and accommodating

Cons:

At first, I was placed in the top floor room, which was basically a wooden box that they had added to the property… much like a sauna, it got very hot during the day, but once I turned on the fan, things cooled down

2026-01-23 • via Nuitee
P
Perez • family_with_children • cr
10
Cómodo
Pros:

Excelente ubicación cerca de todo y el personal muy amable

Cons:

Todo nos gustó

2026-01-20 • via Nuitee
M
Mayra • family_with_children • gt
10
Pros:

Tiene buena ubicación cerca del parque central.

2026-01-20 • via Nuitee
R
Rachel Dayana • family_with_children • cr
1
No lo recomiendo.
Cons:

Sinceramente el precio no concuerda con el lugar, haya mala comunicación entre los empleados y la habitación estaba en mal estado. No fue de mi agrado.

2026-01-17 • via Nuitee
G
Guatemala • extended_group • gt
6
No estoy de acuerdo que cobrando otro precio al del anuncio
Pros:

Lo centrico

Cons:

Que en la página de bookin estaba a Q.1,885 y me terminaron cobrando Q.2,236.00 por que me cobraron la comisión de booking

2025-09-03 • via Nuitee
M
Matthew • solo traveller • us
6
Best bang for a buck
Pros:

It was cheap and available when all other hotels had no room they speak no English have a translator room was clean and serviceable but spartan and lots of street noise breakfast was awesome

Cons:

Street noise and shower

2025-02-23 • via Nuitee
K
Karla • with friends • us
8
Very good
Pros:

I liked the friendly staff, we were a group of 15 people and they kindly received us at different hours because we were arriving from different cities in Guatemala. They prepared us a packed breakfast because we had to leave early in the morning to hike Acatenango Volcano. Julio was very helpful and always there assisting us in what we needed. I higly recommend them and for sure we'll stay with them next time we arrive to Antigua.

Cons:

There was only a shared shower

2024-11-20 • via Nuitee
A
alba • partner
8
Pros:

Habitacion limpia solo q cable sin conecion y calle muy transitada

2024-08-24 • via Nuitee
E
Erika • family with young children • us
6
Pleasant
Pros:

I liked that I got a private bathroom.

Cons:

The entrance to the room was located on a busy street. The walls/ceiling, and doors are very thin. There was a space under the door and you could feel cold wind coming through. There wasn't any warm/hot water.

2024-02-21 • via Nuitee
P
Pratik • young couple • us
1
Bad
Pros:

Nothing

Cons:

Room was very dirty, insects in room, I left within 2 hours of checking in

2024-02-19 • via Nuitee
G
Godoy • solo traveller • es
2
Very poor
2024-02-05 • via Nuitee
C
Colum • solo traveller • gb
3
Poor
Pros:

It had pillows 🤷🏼‍♂️

Cons:

Building work at 6.30am, toilet didn’t work, didn’t feel like a hostel.
Basically they had thrown together pods in area of a restaurant. Light is on all night so if you’re in the top pods NO LUCK! Also the lockers where part of the make shift wall so you get the added bonus of getting woke up every time a fellow traveler’s is retrieving there stuff.
Probably the worst hostel experience I’ve had, mind you I can’t comment on the rooms or the hotel only the pods.
Also it has busy traffic from the crack of dawn.

2024-02-05 • via Nuitee
T
Tomasz • young couple • ge
6
Pleasant
Pros:

Good location

Cons:

We had the last available room and it was actually in the restaurant next door behind the kitchen
Very loud and strange until the restaurant closed at 8pm.

Also zero natural light.

2024-01-29 • via Nuitee
M
Melissa • young couple • us
4
The location and comfort were good but the noise in the early morning was completely absurd.
Pros:

I liked the location of the hotel to touristic points of Antigua. The check in and out were appropriate and easy. I also liked that we had a private bathroom, TV, and convenient furniture. I appreciated the staffs attention to our car and helping us with parking.

Cons:

I did not appreciate the fact that there is no silence policy as this ruined our stay. We were awoken at around 5am every morning on a vacation where we craved sleep and peace. I'm not sure if the noise comes from the street or people in the establishment but either way the paper thin walls did not help. There should be a warning about the noise on the room description because it is a deciding factor for many people.

2024-01-15 • via Nuitee
M
MARIO
2
Pros:

The room was in deteriorating conditions and not so clean and well maintained nevertheless expensive.

2024-01-01 • via Nuitee
S
Saucedo • group • gt
9
Superb
2023-12-14 • via Nuitee
Q
Quentin • young couple • de
1
Bad
2023-12-11 • via Nuitee
A
Anonymous • young couple • gb
5
Passable
Pros:

Good location

2023-12-06 • via Nuitee