Guest House & Hotel Shijo Omiya

浴室の排水、上手く流れず排水溝から溢れてしまい、トイレ部分の床がびしょびしょになりました

受験の宿として利用した。サービスを提供する側の人に日本語がわかる人がおらず、大変困った。玄関の扉の開け方、暗証番号がわからずテストに遅れそうになってしまった。日本語が通じないのなら、日本語の張り紙などを増やして、困らないようにしてほしい。

部屋が臭いがこもりやすい。
朝食の場所が生ゴミの臭いがきつくて、とてもいられなかった。

근처에 편의점 및 식당이 많아서 편했고, 숙소가 깔끔해서 좋았습니다. 주방이 공용이어서 불편할줄 알았는데, 생각보다 편했습니다.

It is very quiet. The property owner communicates very well.

Worst hotel of my travels in central Japan. This was supposed to be the cheapest place, but ended up being the most expensive. Somehow they snuck in extra fees, which no other hotel on this site did, and those fees were actually higher than the initial fee! I asked hotels.com what this was about and was told it was for "city taxes". The manager sent me several emails leading up to my stay, which was annoying, telling me about the various rules I would have to follow. Obviously he didn't pay much attention because he kept asking how many people would be staying too. The room had someone else's hair on the bed and bathroom floor. The soap was practically gone. Various small things were lacking that most hotels have (even cheap ones). Breakfast was a joke. You walk to another building which is full of other people, with barely enough space to sit down. You are allottedj 2 pieces of white bread. I didn't see any butter, jam, or condiments, so ate dry toast. The drink machine dispenses questionable water when you push the "orange juice" or "cafe au lait" buttons. You can just have black coffee or bright green children's melon soda. Each visitor is allotted 1 egg, and they are raw, so you have to cook them, but the stove is slow and people are waiting to cook. I didn't have the patience to wait to cook my 1 egg, so left it. You need a code to open the door. They don't tell you that you have to open the casing around the number pad.

客房清潔度不佳，沒有什麼服務，早餐很糟糕。

お風呂に入って寝れればよかったのど快適でした。宿泊費を安くできたので夕食を贅沢にできた。祇園に行くにも近くて便利でした

It was a silence night, and comfortable, it was an easy check in

我們到達時，沒有大門的密碼！當時的天氣是下雪的天氣，很冷！
還好剛好有人要出門。可以讓我們進入。
你們訂房網站太扯了！
當天沒有傳密碼給我們。

L’emplacement était correct
La chambre était très petite
Le ménage n’a pas été fait et les serviettes n’ont pas été changées
Pas de personnel à la réception

ホテルはまぁキレイで良かったですが、朝食がいまいちかなと。パンならマーガリンとかジャムくらい欲しかったです。

For the first 2 nights, we had a smaller room. I’d wanted to book 4 nights but could only book 2 and 2. I was not particularly happy with this hotel. Although they say it is 24 hour desk, that is not true (there was only people at check in). To get to our room, we had to load the luggage in an elevator but we could only use the stairs. The windows have coverings in front of them so we can’t open them and look out. The room is an okay size but the beds are so hard! The bathroom is oddly configured with a step up and the floor feels flimsy. The pipe to the shower/bath is from the sink. And they tell us not to use the toilet while showering. There is a safe but not nearly enough electrical outlets. There is a laundry machine for use. I wouldn’t stay here again.
The free breakfast was 1 egg, one roll and you had to wash your own dishes. Shower curator moldy. No new towels or bed making. Will be glad to leave.
I’d hoped the larger room for the second reservation would be better. It was much worse. The room stank of ammonia, there was hair imbedded in the carpet which the man at the desk tried to vacuum up but was not able to do so, and there were stains in the carpet. Also mold around the bathroom sink.
I checked out early as this was totally unacceptable.

Chambre pas propre
Bien desservi par plusieurs transports donc central
Accueil aimable mais parle pas vraiment anglais

We stayed in amazing hotels in Japan but this one was a scam and the guy is a disgrace to all other Japanese hotel owners. Breakdown of mis-stated “facts”:
1. Non smoking property! Lobby was full of smoke smell and we thought well our room is non smoking but even there the bathroom was smelling of smoke and took continuous fan and sprays till morning to get rid of it (or maybe get used to it idk)
2. Mold all over bathroom under the sink, on shower, the curtain was nasty (pictures attached) so now shower for us.
3. Free continental breakfast! You get 2 medium bread rolls per person and ONE RAW egg that you can cook by cleaning the dirty pan yourself! There is a coffe machine no milk or cream I know continental has a loose meaning but this one was really stretching it.
4. 24 hours front desk, nobody was there in the morning to complain to. We dropped the key and checked out and found another hotel. 4 agents from Hotels.com customer service tried to reach to them and couldn’t find them till 10-11 am. And they guy refused to do a refund for the other two nights.

This is a scam, I seriously doubt all the other reviews on expedia related sites at least nobody leaves “amazing breakfast” unless it is a paid review.
More disappointing was how hotels.com handled this and refused to give my money back at least for the remaining nights. I sent them these photos too but apparently they are okay with molds in bathroom and owners lying on their website. 0 customer protection

다들 너무 매너가 좋으시고 인상도 좋으세요~!! 다음에 오사카 놀러올 때도 여기서 묵을거에요

Svårt att få kontakt med personal, frukosten direkt dålig. Kallades för kontinental frukost, men det fanns bara bröd, ägg och kaffemaskin som fungerade sporadiskt. Ingen mjölk till kaffe, inget pålägg alls. Bra med faciliteter, med möjlighet till att laga mat, kombi tvättmaskin i huset. Nära till bra kommunikationer. Fanns cyklar att hyra.

洗手槽不通，沒事前處理就讓人入住，經過一天一夜不斷請櫃台人員處理才處理好（還要加上本人親自拆洩水管給櫃台人員看）；2/11遇到日本國慶，櫃台人員睡過頭沒準備早餐之麵包及雞蛋，結果大部分早起之客人都去便利商店買早餐，9點多過早餐時間櫃台人員才將早餐之麵包及雞蛋備齊，雖然雞蛋有來得煎但早餐卻自備，另人遺憾。

우선 방이 너무 깨끗하고 편의점과 역이 근처라서 편하고 주인아저씨가 정말 친절하셨어요 감사합니다

只有第一天check-in時看到櫃檯人員、再來都沒有出現過、也沒有事先告知不會整理房間、所以住了三晚都用同樣的浴巾、入住時也發現床上有毛髮和一個小的鐵夾子、真是令人感到不舒服