San Carlo Suite

Hotels
8.3 (208 reviews)
Via Nassa 52 , Lugano , ch

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Non-smoking throughout
Allergy-free room
Public transport tickets
Coffee Shop on site
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Limited breakfast
TV issues

Categories

Cleanliness
7.63
There were multiple mentions of cleanliness issues, including hairs and odors in the bathroom.
Service
9.1
Customers reported helpful and friendly service from staff.
Location
9.14
Excellent location near shops and the lake, often praised in the reviews.
Room Quality
8.09
Rooms are spacious and comfortable, but some mentioned issues with TV service and heating.
Amenities
8.12
Amenities were generally good, though some feel the TV and kitchenette setup could be better.
Value for Money
8.58
Many found the price reasonable for the location and room size.
Food and Beverage
7.13
The lack of breakfast options mentioned by some guests.
Overall Experience
8.6
Overall positive sentiments with various minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:37

Property Description

Luxurious Accommodations
San Carlo Suite offers air-conditioned rooms with modern amenities such as flat-screen TVs, coffee machines, and private bathrooms. Relax in comfort with provided slippers and a hair dryer for your convenience.

Convenient Services
Enjoy free WiFi throughout the property and take advantage of the on-site hairdresser for all your grooming needs. Guests can also benefit from discounted rates during their stay, making it a budget-friendly choice.

Prime Location
Located in the heart of Lugano City-Centre, San Carlo Suite is within walking distance to Art Museum Lugano and Monte San Salvatore. With Agno Airport just 3 km away, this hotel is the perfect choice for both leisure and business travelers.

Book your stay at San Carlo Suite now for a memorable experience in Lugano!

Important information:

Please note that the breakfast will be served at Hotel San Carlo, only 50 mt far from San Carlo SuitePlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for CHF 5 per person per night when using an available cot.
    People no matter the age stay for CHF 60 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 208 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 8.09
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 7.13
Overall Experience: 8.6
M
Maria Belen • extended_group • ar
9
2026-01-26 • via Nuitee
A
Anastasiia • family_with_children • ch
7
2026-01-20 • via Nuitee
R
Raphael • solo_traveller • ch
8
Gute Lage, schönes Zimmer, Komfort mit Abstrichen
Pros:

Super Lage, gute Ausstattung, bequemes Bett.

Cons:

Sehr schlecht ist es, dass man gar nicht einfach "normal" Fernseh schauen kann. Nicht alle haben ein Netflix oder Disney oder von anderen Anbietern Logins. Ich bin der Meinung, das normale Fernseh sollte auch in so einer Unterkunft möglich sein. Insbesondere ohne klare Mitteilung bei der Buchung und zu diesem Preis.
Auch war die Heizung nicht eingestellt. Es war beinahe unmöglich, das Zimmer auf eine angenehme Temperatur zu heizen. Ich habe gefroren.

2026-01-20 • via Nuitee
N
Nicola • couple • ch
10
2026-01-19 • via Nuitee
A
Alessandro • extended_group • it
9
2026-01-19 • via Nuitee
E
Emmanuelle-Emmy • extended_group • ch
8
Le séjour était agréable et chaleureux
Pros:

Chambre et salle de bain bien spacieuse pour trois personnes. Belle décoration et bonne odeur dans la chambre.

Cons:

Peut-être le manque de propreté de certains endroits tels que dans les armoires.

2026-01-19 • via Nuitee
N
N_K • extended_group • ch
9
2026-01-18 • via Nuitee
M
MONICA • family_with_children • it
10
2026-01-12 • via Nuitee
A
Amanda • couple • us
9
Pros:

The location and the room size was an excellent value. I would stay here again.

Cons:

The WiFi was in and out. That was my only complaint. If it worked I would give this easy a 10/10

2026-01-08 • via Nuitee
V
Volpato • couple • it
6
2026-01-05 • via Nuitee
M
Maya • extended_group • il
10
הכל
Pros:

ואוו מלון דירות ברמה הכי גבוה במיקום חלומי על האגם

2025-12-27 • via Nuitee
M
Maya • couple • il
7
2025-12-27 • via Nuitee
E
Edga dulaj chamara • couple • it
8
Pros:

Location e al centro Lugano stanze belle

Cons:

I bagni le docce bloccato scarico non c’era né una bottiglietta d’acqua

2025-12-23 • via Nuitee
D
Domenico • extended_group • it
2
Non consigliata
Pros:

Nulla poca occorrenza struttura poco pulita

Cons:

Nulla

2025-12-21 • via Nuitee
P
Perazzoli • extended_group • it
8
2025-12-07 • via Nuitee
M
Martina • family_with_children • it
9
Posizione top, qualità-prezzo ortima!
Pros:

Le suite si trovano nella via più famosa di Lugano, via Nassa, con negozi di lusso! Si fa il check-in a circa 60m di distanza poi ti accompagnano alla suite. Sono 4 in totale ognuna su un piano diverso quindi non hai vicini che possono disturbare. Ero alla numero uno per tre persone: stanza grande, bagno e doccia confortevoli. Letto comodo.

Cons:

Uniche pecche: non è una struttura con colazione ma per noi non è stato un problema. Cucina piccolissima ma non l’abbiamo usata. La doccia mi piacerebbe tutta chiusa. Stanza un po’ buia.

2025-11-18 • via Nuitee
L
Luigia • solo_traveller • ch
9
Très bon
2025-11-01 • via Nuitee
M
Manuel • extended_group • fr
4
2025-10-31 • via Nuitee
E
Ergita • solo_traveller • al
9
Pros:

Everything

Cons:

The bed was too hard

2025-10-30 • via Nuitee
A
Angelo • solo_traveller • ch
9
2025-10-27 • via Nuitee