S Hotel and Residences

Hotels
Independent
8 (20 reviews)
827 M Velez st, Cebu City, 6000 , Cebu , PH

Facilities

Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Breakfast available (surcharge)
Safe-deposit box at front desk
Free newspapers in lobby
Tours/ticket assistance
Free self parking
Airport transportation - pickup (surcharge)

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-27 02:29

Property Description

Luxurious Amenities
Indulge in onsite massages and enjoy complimentary wireless internet access during your stay at S Hotel and Residences.

Dining Experience
Savor a delightful meal at the hotel's restaurant and kickstart your day with a cooked-to-order breakfast for a fee.

Convenient Facilities
Benefit from a range of facilities such as complimentary newspapers, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle and free self-parking are also available.

Plan your stay at S Hotel and Residences, situated in Cebu's Guadalupe area, for easy access to popular attractions like Ayala Center and Colon Street. Book now for a memorable experience!

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guest accommodation is sealed after cleaning

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8
Based on 20 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
R
Robert and Marie family
8
Pros:

They are doing renovation at the hotel and they start early in the morning. They woke us up every day of our stay. Nothing is free: water, fridge or microwave all have additional charges.

2024-06-23 via Nuitee
C
Chih-sheng
10
Cable needs improvement
Pros:

Cable has lots of TV programs,however,
the cable signal is terrible. I cannot watch a show without constant disturbance.

2024-02-10 via Nuitee
M
Michelle family
10
Pros:

Very spacious room

2023-08-27 via Nuitee
M
Makoto partner
8
Pros:

Good hotel

2023-08-15 via Nuitee
N
Norma
2
When u r in the out of your country they don’t hav
Pros:

I tried to cancel my reservation 5 days ago because our flight were canceled internationally and not able to rebooked our flights from Ca to Cebu I was not to cancel because it’s no refundable which I didn’t se it when I booked my reservation I also tried to get hotels.com and was unable to connect so I lost my money i that I was not pleased at all

2023-06-08 via Nuitee
V
Verified traveler
6
Decent price but disappointing.
Pros:

The hotel location is good. It's a few minutes away from some fast food options, the mall and downtown. I'm just a bit disappointed with the condition of the bathrooms. The grout in the bathroom is nasty considering that it is a newer hotel. The toilet has a very pungent smell even after I had the guy who helped us with the luggage sprayed some chemicals in the bathroom. The bedroom area is clean but it is a bit on the smaller side.

2019-12-31 via Nuitee
V
Verified traveler self
8
Pros:

Clean, comfortable, good value, friendly and helpful staff

2019-09-18 via Nuitee
V
Verified traveler family
10
Pros:

The staff is very friendly and hard working.

2019-06-12 via Nuitee
M
MaeL partner
8
Pros:

It’s clean and nice conditions. I stayed few times at this place when ever I am in Cebu. Well price but no amenities.

2019-04-23 via Nuitee
V
Verified traveler
10
Pros:

The rooms are clean, the staff are very helpful and courteous and the hotel is close to everything.

2019-01-31 via Nuitee
V
Verified traveler
8
Nice and clean
Pros:

Nice and clean hotel. Not annoyed by any traffic or noise

2017-05-21 via Nuitee
S
Shaka
8
Nice Value for the Money
Pros:

We enjoyed our stay at S. Hotel. The hotel is well located. The room was small yet clean and comfortable. The bed was comfortable and the shower was hot. The wifi is good and the staff was very helpful and attentive.

2017-04-01 via Nuitee
V
Verified traveler
10
Nice, clean hotel with friendly staff
Pros:

This hotel has nice, friendly and efficient staff. The size of the room is sufficient. It was clean, has enough storage etc. Basically, everything that you need if you want to have a nice clean place to sleep after a whole day of going around Cebu. They helped us to arrange for transportation for our tour which was great. And the price of the room is great too and free wifi.

2017-03-14 via Nuitee
R
Rodney
6
Great service, great value, though thin walls!
Pros:

Everything especially the service was good. The only thing that spoiled it was the noise coming from the room next door late into the night. Wasn't really the hotels fault, but it affected our stay as we couldn't get to sleep.

2017-03-09 via Nuitee
A
azlin
8
Very friendly staff
Pros:

Great experience overall, comfortable stay
Friendly stafff

2017-02-17 via Nuitee
V
Verified traveler
6
Simple and clean cosy room.
Pros:

I was travelling with my mom who is over 80yrs old and the hotel entrance is not on first floor need to walk few steps stair. Hotel have a unique simple open type of elevator like shiipping goods from first to second floor.

2017-01-28 via Nuitee
P
PATRICK
6
Clean.
Pros:

Reasonable for the price,

2017-01-17 via Nuitee
J
James
8
Training and experience needed
Pros:

As clean and new as it is... As friendly as all the staff are... I expected perfection! They did not have a room with a king bed that I had reserved weeks ahead of arrival. Herein lays the training needed. The maid and front counter did everything in their power to make it right and it was appreciated greatly! But when I got a very persistent knock on my door at 8:30 am, I got very upset again! Susan, GET DOOR HANGARS! Do not disturb is needed desperately! These two things are all I have on the negative side. The staff is amazing and so kind!
The property is kept very clean and tidy. The little restaurant is so cute and has very good coffees and juices. The food is average but presented superbly!

2016-11-19 via Nuitee
V
Verified traveler
10
Pros:

its good location, comfortable room, no laundry

2016-10-27 via Nuitee
W
winston
10
Beautiful and a safe place to stay
Pros:

Rooms are new and they very clean and the service are well deserved. I am very satisfied with my stay and also highly recommended !!

2016-09-02 via Nuitee