Waldorf Astoria Washington DC

Todo

位置很棒，主要景点步行可达。入住时被升级了房间，意外惊喜。餐食不错，热巧克力很好喝。

Holiday High Tea at Peacock Alley, Waldorf Astoria. As regular holiday high tea guests, we believe the experience is as much about service and ambiance as it is about the food. Unfortunately, this year’s holiday tea at Peacock Alley fell short of expectations.

While the setting was beautiful and the food itself was good, the service was notably poor. At $125 per person, a higher standard is reasonable to expect. Throughout our visit, we had to repeatedly search for our server, often had empty water glasses, and were left without proper utensils.

The automatic 20% gratuity seemed to remove any incentive to provide even a baseline level of attentive service. Given the premium price point and past experiences elsewhere, this was disappointing. Sadly, we would not return based on this visit.

The hotel is beautiful.....from our arrival to our departure.....we were given the best service. Our room was spacious and clean. The bar and restaurants were awesome.....Concierge was very attentive and helped with our questions.....they also provided excellent recommendations for tours and restaurants.

I would recommend them.....you'll have a great time.

Just completed a two night stay at this beautiful property. From arrival to departure, the stay was enhanced by the wonderful staff at WA. Upon arrival, the doorman helped us with our luggage up the stairs to the check in desk. To be fair I did try to use the street level ramp so I wouldn’t have to bother them but you have to open the door from the inside and they insisted on helping us. Got us some water and waited for us to check in where he handed us and our luggage off to another bellhop who escorted us to the room. Overall the check in process took 5 mins (super fast!) and next thing we knew we were in the room. Hallways are beautifully decorated with seats out in the hallway. I was concern about noise from Peacock Alley below but once inside the room, I never heard so much as a peep inside the room. On the first night, we wanted to get a few drinks downstairs at Peacock Alley but didn’t get a chance to make a reservation ahead of time. We kept checking to gauge the crowd below but it just stayed busy all day into night. Finally we went down and asked the front desk agent what his recommendation is to get a drink and to our surprise he said he can get us a table at Peacock Alley. He spoke to the host at Peacock Alley and within a few mins we were seated. However lesson learned, we made a reservation for the following night instead of this last minute scramble but I thought it was awesome he was able to find us seats without reservations - talk about amazing service and looking out for your in-house guests!! Crowds are mostly likely due to the Christmas decorations.

Room is beautiful although small. Bathrooms are equipped with full bottles of Aesop products which smells so nice. Water flow in the shower is pretty good. Beds are comfortable although pillows are a little flat. Housekeeping is efficient and I think there’s turndown service but they never showed up during the two nights I was there but it’s ok - didn’t need it. The hotel is decorated right now for Christmas and one of the nicest hotels in the area in general. Gym is well equipped. Parking is an atrocious rate of $80/day but actually on par with DC hotel garages. A little issue with the staff at Peacock Alley on the second night. I asked for a beer they had on the menu but the waiter must have been new and didn’t even realize they had that beer on the menu. He had to ask someone about it after I pointed it out on the menu who pointed him the right direction. Then he forgot to bill us for it but I pointed it out to him about the omission so there was a bit of scramble to fix it. Didn’t want him to take the hit for it. Aside for that mix up it was a great stay.

They book people from outside, guest end up not having chairs in the restaurant. They truly don’t value their guests

Great hotel, location and food. Best in DC. Ask for Aleksandar Risojevic. He will take care of you with utmost professionalism. Best in the business.

Our stay at this five-star property was an undeniably beautiful and memorable experience. The ambiance effortlessly blended luxurious grandeur with refined classicism, setting a sophisticated tone from the moment we arrived. The Grand Room offered a spectacular retreat; the stunning chandeliers in every room and the oversized bathtub were particular highlights. The bathroom's aesthetic and generous amenities, including delightful bath salts, transformed a simple soak into a truly spa-like luxury.

Beyond the gorgeous rooms, the exceptional Concierge team elevated our entire weekend getaway to something truly special—we felt like royalty! We extend our deepest gratitude for their outstanding service, especially during our elopement. We were especially touched that the Director of Concierge personally crafted a beautiful, last-minute bouquet to accommodate our requests. Aine Cribbin was an absolute marvel, going above and beyond to ensure all our needs were met. Her thoughtfulness extended to a special in-room welcome gift, complete with celebratory champagne.

Culinary delights also abounded; the room service crab cake was delicious. We highly recommend a stop at The Bazaar by José Andrés for their exquisite light tapas. Overall, this hotel delivered exceptional hospitality and exceeded every expectation. For anyone seeking impeccable five-star service and a truly gorgeous atmosphere, look no further. We are already planning our return.

While the overall quality of our stay was exceptional, we noted a few details for future visitors. We missed the inclusion of a traditional swimming pool or hot tub; however, the high-end gym and serene spa offerings beautifully compensated for this omission. Additionally, we were unfortunately unable to access the famous clock tower for the 360-degree city view as it was closed to the public during our visit. These minor points, though noted, did not detract from the overwhelmingly positive, five-star quality of our experience.

I visited this hotel twice in 2024 with my family—once in April and again in October.
During my first stay, I was assigned a One King bedroom, and on my second visit, I was fortunate enough to be upgraded to a Premium Two-Queen room.

On both occasions, I received an elegant welcome gift, and during my second stay, they even surprised us with a lovely bird plush.
It’s the kind of thoughtful gesture that makes you feel genuinely valued as a guest.

As a Korean living in the U.S., I often feel that truly warm service is rare—but this hotel proved otherwise.
The staff were exceptionally kind, professional, and sincere.
Their hospitality alone makes this property memorable.

The exterior and interior architecture are stunning—grand, stylish, yet beautifully refined.
There was even a harpist performing in the lobby; sitting there and listening to the music was incredibly calming.
Inside the room, the design felt almost royal, with spacious layouts and a bathroom so large it honestly surprised me.

The location is also extremely convenient—situated right in the heart of Washington, D.C., with a metro station just steps away, making travel effortless.

One note for future guests:
as the hotel is truly the pinnacle of luxury, dining prices are on the higher side.
If you’re planning to eat on-site, it’s helpful to be aware of that in advance.

Overall, this hotel is elegant, memorable, and absolutely worth revisiting.
It remains one of the few places in the U.S. where I felt genuinely welcomed and cared for.

We stayed at Waldorf Astoria Washington DC on November 27, 2025, our second time at this property, and once again the experience blew us away. As frequent travelers and loyal Hilton Honors members, we thought we knew what to expect; this stay proved that even beyond expectation.

From the moment we arrived we felt truly welcomed. The rooms manager, Aleksandar Risojevic ("Alex"), played a big part in that. The first time we stayed he resolved several issues before we even arrived and made us feel like VIPs once we got there. He went out of his way to ensure everything exceeded all of our expectations. This time, after check-in and while we were out exploring the city, we got a call from him (out of the blue) simply because he recognized our name from the guest list. He remembered us. He remembered our family. He called just to say hello. Such personal attention made us feel like we came back home. He made us feel valued. He made us feel special. The same goes for the rest of the staff. Everyone from the porter, to the bell man, front desk receptionist, waiters. Simply everyone is SO friendly, welcoming, and always looking to help make your stay special.

The property itself is amazing, a historic and iconic building restored to elegance and full of modern luxury. Our room was spacious, elegantly appointed, and comfortable with everything we needed for a relaxing stay. The beds are incredibly comfortable and the thoughtful in-room details make it crystal clear they anticipate every need.

Dining and ambiance were equally top notch. We love their restaurant The Peacock Alley, the atmosphere under the soaring atrium, the food, and the friendly service. They also do a great job of decorating the hotel for the winter Holidays too, which adds to the ambiance. The hotel’s attached Old Post Office Clock Tower (free to enter) is a beautiful bonus. Climbing to the observation deck for sweeping, 360° views of Washington DC. The hotel’s location can’t be beat. It’s close to the White House and National Mall, and has a Metro station just around the corner. It made it easy for us to take the Silver line from the/to the airport since it is so close to the hotel.

Alex and the rest of the team have made us fans of this property. It has become our family’s favorite hotel.

It is obvious that the developer put a lot of money into this hotel, which has expensive (albeit debatably chosen) finishes. The hard product here is certainly five star. However, I was absolutely astonished that the hotel rented out its entire lobby, including its bar and restaurant, to an outside event on a Friday night. The lobby bar bartenders “politely“ asked guest to close their tabs at 5:30 PM to accommodate the incoming private event which completely overwhelmed the hotel for an entire evening. I’ve never seen this happen at any hotel, let alone one that bills itself as a luxury hotel. So, if you want to pay $700 a night for a pretty room, and a very loud hotel, with a sketchy 1000 person crowd, this is your place! But that is not the place for me, or really for any discerning guest. Washington has wonderful, luxury hotels that (1) don’t have convention-like ragers occupying the entire lobby, and (2) serve their ostensible purpose much more than this establishment as a result. Do yourself a favor and check out the Ritz, the Rosewood, the Four Seasons, the Jefferson, the Hay-Adams, or even the Willard, and you will be much better served — and that’s a real shame because the location of this hotel and it’s redevelopment was actually a benefit to the City.

From the minute we arrived at the Waldorf, I knew we were in for a really special stay. I’ve stayed in many luxury hotels, including other Waldorf properties, and none of them have come close to meeting the level of service and ambiance of this hotel. Often in historic properties, you get a sense of things being tired and a bit run down. This property sparkled from top to bottom. It maintains its historic charm and elegance while being absolutely spotless and fresh. The room, we had a Premium king bed, on the third floor. I was worried about noise, with the open atrium, but I never heard a single sound from the hotel. The bed was like an actual cloud, with a feather bed topper, and delightful duvet, I did not want to leave it. The attention to detail was so evident in the high quality of the linens, and bath products (along with everything else). Every member of staff we encountered was warm and pleasant, making the stay even that much more enjoyable. I have to say that the management of the London Waldorf should come stay here for a few days to see how it is done. I’ve never been still in bed at a hotel and looking for dates for a future stay. I loved it here, and absolutely cannot wait to come back. Quite literally perfect hotel stay, 10/10.

My stay at the Waldorf Astoria Washington DC was nothing short of exceptional. From the moment I arrived, I was greeted with genuine warmth and professionalism. A special mention goes to Alex at the front desk, who made check-in seamless and welcoming — his positive attitude and attention to detail immediately set the tone for a perfect stay.

The hotel itself is stunning, with beautifully designed rooms that are spacious, comfortable, and impeccably maintained. Every detail feels luxurious.

Another highlight was the bar experience. Marco, the bartender, crafted one of the best Old Fashioneds I’ve ever had. His skill, personality, and hospitality made the evening even more enjoyable.

Service throughout the hotel was top-tier — attentive, friendly, and consistently polished. The location is ideal, steps away from major landmarks, and the dining options are excellent.

What another amazing stay at Waldorf Astoria! The moment we walked in, Aleks ran into us and remembered our names from our last stay. Just WOW! I have never met anyone with a memory like his, meets hundreds of guest on a daily basis and still remembers us. We were simply blown away. Thank you Aleks for making us feel like a VIP

I had a perfectly posh stay at the DC Waldorf.

I grew up in DC when the building was known as the Old Post Office Pavilion. Back then it was faltering as a shopping mall with a ho-hum food court in the atrium, and there was talk about demolishing it. So it was a thrill to its stunning architecture saved as a luxury hotel.

In coming here to post a review, I'm surprised it now ranks as only "#28 of 156 hotels in Washington DC." Because when it was a Trump hotel, it consistently ranked as "#1" ... which makes me wonder if fake reviews were pushing it to the top.

But whatever the hotel's true ranking, I'm glad I stayed there.