Homewood Suites San Antonio Airport

Hotels
•
Homewood Suites by Hilton
8.7 (314 reviews)
8531 Broadway Street , San Antonio , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Convenient location
Spacious rooms
Friendly service
Cons:
Cleanliness issues
Pool closed
Strict check-in time

Categories

Cleanliness
8.06
Multiple mentions of cleanliness issues, including dirty carpets and bugs.
Service
9.53
Positive feedback on customer service, although some issues were reported.
Location
9.27
Conveniently located with easy access to restaurants and the airport.
Room Quality
8.62
Rooms generally spacious and comfortable, but some were noted as getting run down.
Amenities
7.55
Pool was closed and various maintenance issues were reported.
Value for Money
8.81
Overall good value, but concerns about extra charges like parking.
Food and Beverage
8.56
Breakfast received mixed reviews; decent but not exceptional.
Overall Experience
9.23
Despite some issues, many guests had a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:37

Property Description

Convenient Location
Homewood Suites San Antonio Airport is ideally situated in the North San Antonio district, just 3 km from San Antonio International Airport. Explore nearby attractions like The Alamo, Alamodome, and Ripleys Believe It Or Not Museum, all within 14 km from the hotel.

Comfortable Accommodations
Relax in our air-conditioned rooms equipped with free WiFi, TV with satellite channels, kitchenette, and dining area. Enjoy the convenience of a private bathroom and a fridge in each guest room for a comfortable stay.

Great Amenities
Take advantage of our shared lounge, terrace, and 24-hour front desk services during your stay. Whether you're here for business at the Henry B Gonzalez Convention Center or leisure at Tower of the Americas, Homewood Suites offers the perfect blend of comfort and convenience.

Ready to experience a relaxing stay in San Antonio? Book your stay at Homewood Suites San Antonio Airport now!

Important information:

The pet fee is nonrefundable. Maximum of 2 pets; maximum weight 40 pounds.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 314 reviews
Cleanliness: 8.06
Service: 9.53
Location: 9.27
Room Quality: 8.62
Amenities: 7.55
Value for Money: 8.81
Food and Beverage: 8.56
Overall Experience: 9.23
A
Alicia • family_with_children • us
9
2026-01-24 • via Nuitee
G
Groff • couple • us
10
2026-01-21 • via Nuitee
M
Melodie • family_with_children • us
10
2025-12-27 • via Nuitee
F
Fred • couple • us
10
Everything was great except that the room smelled musty
Pros:

Convenient

2025-11-27 • via Nuitee
A
Antonio • family_with_children • us
10
Customer service was great and comfortable rooms
Pros:

Really nice place to stay at, customer service was great room was huge

2025-11-16 • via Nuitee
D
Dane • couple • us
9
2025-11-05 • via Nuitee
S
silvia • solo_traveller • us
9
Spacious comfortable and clean room.
Pros:

Property is easy to find with restaurants nearby. Staff were friendly and very helpful. Room was comfortable, spacious, and very clean.

Cons:

Having to pay to park is a negative.

2025-10-20 • via Nuitee
E
Emily
2
Terrible breakfast, horrible service and fire ants
Pros:

I called 2 months in advance to book a 1st floor room. As we’re approaching the hotel, I call, get I think her name was Veronica, it would have been the front desk agent who worked 10/10/25 when we checked in around 3:30-4:30. 1st phone conversation, I was on hold for over 8 minutes, hung up. 2nd time, got her again, she transferred me to the Spanish customer service line. I don’t speak Spanish and my inquiry would have been best resolved by the direct hotel.

Upon arrival, she checked our family in. Looked and acted just as miserable as her over the phone service. $4.95 per night for parking, FYI. No rooms on the 1st floor.


The breakfast was horrible. The service was horrible. One of the ladies who served breakfast came over to berate a customer trying to use a waffle maker telling him that he’s breaking the machine! Then, took it from him to do it herself. I was standing right next to him and he wasn’t sure how to use it, but he wasn’t breaking it as she implied.

Also, while my daughter was pouring juice, the server stood there watching her, then tried to tell me what was wrong while I was helping my other kids. The problem is she couldn’t communicate with me because she didn’t speak English, and 2nd, rather than stand there and stare at my daughter, why not help her?

The pool had fire ants around it. I’ll leave it at that.

Asked for extra towels and was told before I could get more I had to return the dirty ones.

Poor job Hilton.

2025-10-12 • via Nuitee
A
Alyssa • solo_traveller • us
10
2025-10-09 • via Nuitee
A
Alyssa • couple • us
10
2025-10-09 • via Nuitee
L
Luke • partner
10
Pros:

Nice easy clean stay. Friendly staff.

2025-10-07 • via Nuitee
M
Margaret • family
10
Pros:

Loved king suite

2025-10-06 • via Nuitee
K
Kristin
10
Pros:

Extremely friendly staff! The room was a beautiful surprise for the money. My only complaint is that you have to pay for parking. I LOVE that I could sleep cold thanks to the ceiling fan and thermostat that could be adjusted down to 63!

2025-10-05 • via Nuitee
D
Delia
10
Pros:

Room was awesome everything clean. Space is very nice. Shower has its own. Shampoo , conditioner and gel wash. Loved that part! Everything is awesome. Will definitely stay again when I came to San Antonio!

2025-10-05 • via Nuitee
A
Alexandra • solo_traveller • us
8
2025-10-03 • via Nuitee
G
Gabriela • family
10
Pros:

We got the suite with a kitchenette and a separate bedroom from the common area for a great price!

2025-10-01 • via Nuitee
J
Juan • extended_group • mx
10
2025-09-29 • via Nuitee
F
Fernando • extended_group • us
8
Cons:

The pool was closed

2025-09-28 • via Nuitee
J
Jesse • family
6
Pros:

Carpet was dirty. Room had bugs in bathroom. Tub would not drain properly.

2025-09-28 • via Nuitee
C
Contessa • family
2
Pros:

The detachable shower head didn’t work and the couch has so many holes with the stuffing hanging out. Some of the blankets have spots and stains. The elevators were not stable, the trash cans in the hall way were always full and smelled. The floors in main areas were always dirty. Trying to inform staff about this via text they initiated, I never received a response and the front desk staff did not care when I tried to let them know. Wish I could get a full refund for this entire stay.

2025-09-28 • via Nuitee