ibis Campo Grande

Hotels
•
ibis
7.6 (1521 reviews)
Avenida Mato Grosso, 5513 , Campo Grande , br

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
24-hour front desk
Restaurant
Business center
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Poor cleanliness
Low quality amenities

Categories

Cleanliness
5.81
Numerous mentions of unclean rooms and issues with hygiene.
Service
9.28
General sentiment is positive with some specifics about friendly staff.
Location
9.82
Frequently praised for its convenient and quiet location.
Room Quality
6.77
Several complaints about the condition of the rooms being outdated and poorly maintained.
Amenities
7.3
Mixed reviews regarding the amenities; some basics missing.
Value for Money
7.76
Perceived as decent value, but fell short of expectations in some areas.
Food and Beverage
5.81
Breakfast quality criticized with limited options and complaints about cleanliness.
Overall Experience
8.28
Overall sentiments are mixed; some positive experiences but many negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:29

Property Description

Convenient Location
Located in Campo Grande, just 1.5 km from State Park, ibis Campo Grande offers a comfortable stay with easy access to nearby attractions like Nacoes Indigenas Park and Museum of Contemporary Art.

Modern Amenities
Enjoy a hassle-free stay with air-conditioned rooms equipped with essential amenities such as a safety deposit box, flat-screen TV, and free WiFi. The 24-hour front desk and business centre cater to all your needs.

Delightful Dining Experience
Start your day right with a delicious buffet breakfast served every morning. Unwind at the shared lounge, restaurant, or bar for a relaxing evening.

Book your stay at ibis Campo Grande now for a memorable experience in the heart of the city.

Important information:

Please note that the property allows one pet until 15 kg per unit and an extra charge per night applies. Please contact property for further information.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

10% service charge on food and drinks, except breakfast included in the rate and mini-bar.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: CGR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for R$ 0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 1521 reviews
Cleanliness: 5.81
Service: 9.28
Location: 9.82
Room Quality: 6.77
Amenities: 7.3
Value for Money: 7.76
Food and Beverage: 5.81
Overall Experience: 8.28
N
Natália • couple • br
6
Pros:

Localização

Cons:

Instalações

2026-07-18 • via Nuitee
D
Douglas Everton • couple • br
10
2026-07-15 • via Nuitee
R
Renata • family_with_children • br
6
Pros:

Atendimento da equipe excelente, café da amanhã muito bom.

Cons:

O quarto que nós hospedamos, que deixou muito a desejar. Fiz a reserva para dois adultos e uma criança e paguei pelos 3, a cama para a criança estava quebrada, com a parte quebrada jogada embaixo. Parafusos pontiagudos expostos, não tinha coberta nem travesseiro para a cama dela. Porta do banheiro não fechava.

2026-07-15 • via Nuitee
A
aline • solo_traveller • br
1
Cons:

A limpeza é péssima

2026-07-15 • via Nuitee
A
Aline • couple • br
5
2026-07-12 • via Nuitee
A
Ana Elisa • couple • br
10
2026-07-12 • via Nuitee
A
Ana Lucia • couple • br
10
2026-07-12 • via Nuitee
R
Ronaldo • solo_traveller • br
7
Cons:

A manutenção do banheiro, incluindo ducha higienica e chuveiro

2026-07-12 • via Nuitee
Z
Zoroastro • couple • br
10
2026-07-12 • via Nuitee
C
Carlos • solo_traveller • br
2
Pros:

Nada

Cons:

Recepção suja, quartos ruins , me trocaram 3 vezes de quarto, agora recebi a nota fiscal em meu cpf e disse que teria que ser no cnpj da empresa, deixei informado e mesmo assim enviaram errado, hotel mau conservado,Recepção suja, portas toda hora perdendo código de leitura, recepcionista sobrecarregado, me trocaram de quarto, entrei em quarto ocupado, horrivel

2026-07-11 • via Nuitee
T
Tatana • family_with_children • br
10
2026-07-11 • via Nuitee
R
rosana • couple • br
3
2026-07-10 • via Nuitee
G
Gilberto • solo_traveller • br
8
Pros:

Café da manhã

Cons:

Travesseiro e cobertor

2026-07-10 • via Nuitee
I
Isabela • solo_traveller • br
9
Bom custo benefício
Pros:

Cordialidade dos funcionários, limpeza impecável, restaurante do hotel com ótimo custo benefício.

Cons:

A iluminação do quarto poderia ser melhor.

2026-07-10 • via Nuitee
S
Suelen Maiara dos Santos • couple • br
9
Excelente, custo benefício, mas precisa de algumas melhorias de jogo de cama e banho
Pros:

Café da manhã

Cons:

Não tinha toalha nova ou mais conservada, já estavam rasgadas na ponta e eu pedi travesseiro a mais e no puderam me dar

2026-07-10 • via Nuitee
M
Marco Antonio • couple • br
10
2026-07-09 • via Nuitee
G
Gutemberg • extended_group • br
8
2026-07-09 • via Nuitee
P
PATRICIA • couple • br
3
Decepcionada! já fui melhor hospedada neste hotel
Cons:

Demora atraso na entrada no apartamento, quarto com o chão sujo e banheiro com mau cheiro.

2026-07-09 • via Nuitee
M
Marco Antonio • solo_traveller • br
10
2026-07-09 • via Nuitee
L
LETICIA • solo_traveller • br
6
Pros:

Localização e funcionários

Cons:

Segurança prejudicada, errei o número do meu quarto e consegui entrar em outro que já estava ocupado.
Outra pessoa que estava comigo foi mandada para 3 quartos diferentes e em todos já haviam hóspedes.
Pedi pra trocar roupa de cama não trocaram, a TV nao funcionada, ar condicionado muito barulhento e o rejunte do banheiro cheio de mofo.

2026-07-09 • via Nuitee